Click here to listen/download (06:06).
Listen to how Bank of the West, the second largest bank based in California, has met the FFIEC guidance for providing multi-factor authentication to help further protect bank customers, their funds and personal information when banking online. The combination of deploying behind-the-scenes protection as well as visible site-to-user authentication is designed to provide strong security that involves bank customers in a user-friendly way, reassures them and boosts their confidence online, while not hindering their banking experience. Paul Joyal talks to CIO Donald Duggan about this initiative.





