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With users wanting more real-time, self-service options, many organizations have migrated their services to remote channels including the Internet or Call Centers but these services and benefits come with added risks of fraud and identity theft. Knowledge-based authentication (KBA) offers customers the opportunity to benefit from remote interactions with stronger security as well as the added convenience of real-time authentication. Learn more in this week's podcast. In other news, we bid a fond farewell to co-host Matt Buckley.
With users wanting more real-time, self-service options, many organizations have migrated their services to remote channels including the Internet or Call Centers but these services and benefits come with added risks of fraud and identity theft. Knowledge-based authentication (KBA) offers customers the opportunity to benefit from remote interactions with stronger security as well as the added convenience of real-time authentication. Learn more in this week's podcast. In other news, we bid a fond farewell to co-host Matt Buckley.
