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    <title><![CDATA[[SecurityRatty] category: Physical]]></title>
    <link>http://securityratty.com/category/Physical</link>
    <description></description>
    <pubDate>Mon, 05 May 2008 08:17:36 +0000</pubDate>
    <generator>iRatty Engine</generator>
    <docs>http://blogs.law.harvard.edu/tech/rss</docs>
    <item>
      <title><![CDATA[Oklahoma State University Parking Services server is compromised]]></title>
      <link>http://securityratty.com/article/f74dd3d54ef8465c68b7797c38075517</link>
      <guid>http://securityratty.com/article/f74dd3d54ef8465c68b7797c38075517</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
5/14/08

Organization
Oklahoma State University (&quot;OSU

Contractor/Consultant/Branch
OSU Parking &amp; Transit Services

Victims
OSU faculty, staff and...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/okstate.jpg" align="right" height="127" width="198"><font size="2"><span style="font-weight: bold;">Date Reported: </span><br>5/14/08<br><br><span style="font-weight: bold;">Organization: </span><br><a href="http://osu.okstate.edu/">Oklahoma State University ("OSU")</a>&nbsp; <br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br><a href="http://www.parking.okstate.edu/">OSU Parking &amp; Transit Services</a> <br><br><span style="font-weight: bold;">Victims:</span><br>OSU faculty, staff and students who had purchased a parking permit between July 2002 and March 2008<br><br><span style="font-weight: bold;">Number Affected:</span><br>as many as 70,000<br><br><span style="font-weight: bold;">Types of Data:</span><br>"names, addresses and Social Security numbers"<br><br><span style="font-weight: bold;">Breach Description:</span><br>"Oklahoma State University has discovered that a server under the control of OSU Parking and Transit Services had been accessed from another country without authorization. The database contained confidential information, specifically the names, addresses and Social Security numbers of OSU faculty, staff and students who had purchased a parking permit between July 2002 and March 2008."<br><br><span style="font-weight: bold;">Reference URL:</span><br><a href="http://idalert.okstate.edu/incident_00003.html">Oklahoma State University Alert</a> <br><a href="http://www.koco.com/news/16267153/detail.html">KOCO Channel 5 News</a> <br><a href="http://ocolly.com/2008/05/15/student-faculty-and-staff-info-exposed-in-osu-parking-server-breach/">The Daily O'Collegian</a> <br><a href="http://newsok.com/osu-admits-computer-security-breach/article/3243594/?tm=1210801442">The Oklahoman</a> <br><br><span style="font-weight: bold;">Report Credit:</span><br>Oklahoma State University<br><br><span style="font-weight: bold;">Response:</span><br>From the online sources cited above:<br><br>STILLWATER, Okla. -- Personal information belonging to anybody who got a parking pass at Oklahoma State University over the last five years has been compromised, university officials said Wednesday.<br><br>Oklahoma State University has discovered that a server under the control of OSU Parking and Transit Services had been accessed from another country without authorization. The database contained confidential information, specifically the names, addresses and Social Security numbers of OSU faculty, staff and students who had purchased a parking permit between July 2002 and March 2008.<br><span style="font-style: italic;">[Evan] What does the OSU Parking and Transit Services department need Social Security numbers for?&nbsp; Do you suppose information security personnel knew that sensitive personal information was stored on the server prior to this incident?</span><br><br>Upon discovering this intrusion, the IT Information Security Office immediately removed the server from the network to evaluate server activity to ascertain if personal information had been accessed.<br><br>The confidential information has been removed from the database.<br><br>The illegal access was limited to the parking and transit server.<br><br>As a result of its investigation, OSU believes the intruder's purpose and only action was to use the OSU server for storage capacity and bandwidth to upload and distribute illegal and inappropriate content.<br><span style="font-style: italic;">[Evan] I wonder if I am getting this right.&nbsp; Was there a direct network path from the public Internet through a firewall to the compromised database server running http, ftp, or some other file transfer protocol?&nbsp; That's not cool.&nbsp; A database server storing confidential information should not be accessible from the internet directly through a firewall. It is generally a good practice to separate the database function from the file transfer function into different servers and different firewall DMZs.&nbsp; All this for parking?&nbsp; Ugh.</span><br><br>OSU contacted and worked with federal law enforcement authorities.<br><br>After evaluation of all available data related to this incident, OSU found no evidence which would indicate that the database was copied or viewed by the hacker; however, OSU cannot say with 100 percent certainty that the hacker did not access personally identifiable information.<br><span style="font-style: italic;">[Evan] I wonder what evidence they looked for and how they went about gathering it.</span><br><br>We are not aware of any instances of misuse of this information or of any identify theft as a result of the temporary availability of this information.<br><br>OSU recommends you carefully review any bills or financial transactions you receive in the near future to ensure that the charges associated with your accounts are accurate.<br><span style="font-style: italic;">[Evan] Yeah!&nbsp; Review your bills (pay them occasionally) and financial transactions carefully.&nbsp; But wait, you do this already?&nbsp; Disappointing statement coming from an organization that did not carefully review their controls in securing your personal information.</span><br style="font-style: italic;"><br>OSU President Burns Hargis said, "This breakdown in security is totally unacceptable. We are conducting a full review and will take whatever steps are necessary to protect our network from unauthorized access. This is a serious matter and we will deal with it aggressively. We regret the circumstances and concern this situation has caused."<br><span style="font-style: italic;">[Evan] This is my favorite statement from this story!&nbsp; What do you suppose his stance was prior to being notified of the breach?&nbsp; </span><br><br><span style="font-style: italic;">In my experience, there are primarily ("primarily" because there are always exceptions) four types of senior information security management.&nbsp; You have the organizations that just don't get it and don't really care or know that they don't get it.&nbsp; These organizations lose information over and over and dangerously continue to operate in a business as usual manner. </span><br style="font-style: italic;"><br style="font-style: italic;"><span style="font-style: italic;">Secondly, you have the organizations that didn't get it, suffer some adverse event, then HOLY &amp;$#^!&nbsp; They respond with all guns blazing and overspend on controls they don't need and run a very cost ineffective security program (I guess they really never got it either).&nbsp; </span><br style="font-style: italic;"><br style="font-style: italic;"><span style="font-style: italic;">Thirdly, there is the company that didn't get it, suffered an adverse event and admitted they have a problem.&nbsp; These companies may seek guidance and consultation in the effort to build a comprehensive information security program.&nbsp; These programs should be built around business objectives and sound risk management.&nbsp; </span><br style="font-style: italic;"><br style="font-style: italic;"><span style="font-style: italic;">Lastly, there are the companies that were proactive and built a sound information security program because it was good business.&nbsp; These organizations didn't need an adverse event or breach before taking action.&nbsp; These organizations don't panic when an adverse event occurs.&nbsp; They know that eventually an adverse event will occur and they will be prepared when it does.</span><br style="font-style: italic;"><br>The server is believed to have been compromised on November 23, 2007. OSU learned of the breech [sic] on March 20, 2008 and blocked access to the server immediately.<br><span style="font-style: italic;">[Evan] Wow.&nbsp; The server was 0wn3d (like my 1337 5p34k?) for almost 4 months before anyone noticed?!&nbsp; That is way, way, way too long for a compromised server to go unnoticed.&nbsp; We can now assume that there was no effective IDS/IPS (host or network) and no effective logging and monitoring of the server.</span><br><br>The OSU Parking Department has altered their procedures for the collection of private information. Additionally, the server which was located at the OSU Parking Service's office will be relocated to the IT Data Center for enhanced security. OSU is conducting a full review and will be taking additional steps to protect our network from unauthorized access.<br><span style="font-style: italic;">[Evan] It's a very good idea to not collect private information if it is not required.&nbsp; It's too bad that it took a breach for this to happen.&nbsp; Moving the server from the Parking Service's office to the IT Data Center will help protect against physical security attacks, but this was a logical attack.&nbsp; Maybe the IT Data Center has better firewalls or something <img src="http://breachblog.com/emoticons/smile.png" border="0" />.&nbsp; I like the "full review".&nbsp; This should be done no less than annually.</span><br><br>The IT Information Security Office has made security recommendations to the OSU Parking Office which include physical relocation of their server and database to a more secure location, additional training for server administrators, and added vulnerability assessments.<br><br>Q. How will I know if any of my personal information was used by someone else? <br>A. The best way to find out is to obtain your credit reports from the three major credit bureaus: Equifax, Experian and Trans Union. If you notice accounts on your credit report that you did not open or applications for credit ("inquiries") that you did not make, these could be indications that someone else is using your personal information, without your permission.<br><span style="font-style: italic;">[Evan] "If you notice accounts on your credit report that you did not open or applications for credit ("inquiries") that you did not make", then chances are you have <span style="font-weight: bold;">already</span> become an identity-theft victim.&nbsp; I'm not saying whether this is likely, or not.</span><br><br>Q. Why did you have my personal information? <br>A. You provided this information to us when you applied to Oklahoma State University, or during your tenure as a student or employee here. Oklahoma State, like other institutions, maintains records of all employees and students who have attended the University.<br><span style="font-style: italic;">[Evan] Great question!&nbsp; Why did you have my personal information (on a publicly accessible server used in a department that doesn't really need it without proper protections and without proper monitoring)?</span><br><br><span style="font-weight: bold;">Commentary:</span><br>This breach torques me a little, in case you didn't pick up on that from the comments above.&nbsp; I made plenty.<br><br><span style="font-weight: bold;">Past Breaches:</span><br>Unknown</font><br><br>
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      <pubDate>Thu, 15 May 2008 11:08:54 +0000</pubDate>
      <category domain="http://securityratty.com/tag/server">server</category>
      <category domain="http://securityratty.com/tag/sensitive personal information">sensitive personal information</category>
      <category domain="http://securityratty.com/tag/personal information">personal information</category>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/server administrators">server administrators</category>
      <category domain="http://securityratty.com/tag/server immediately">server immediately</category>
      <category domain="http://securityratty.com/tag/server prior">server prior</category>
      <category domain="http://securityratty.com/tag/database server">database server</category>
      <category domain="http://securityratty.com/tag/confidential information">confidential information</category>
      <source url="http://breachblog.com/2008/05/15/okstate.aspx">Oklahoma State University Parking Services server is compromised</source>
    </item>
    <item>
      <title><![CDATA[HSBC loses a server in branch renovation]]></title>
      <link>http://securityratty.com/article/dea4cb8188870bfad6891526dcfee0f2</link>
      <guid>http://securityratty.com/article/dea4cb8188870bfad6891526dcfee0f2</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
5/7/08

Organization
Hong Kong and Shanghai Banking Corporation (&quot;HSBC

Contractor/Consultant/Branch
Kwun Tong branch

Victims
Customers

Number...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/hsbc.jpg" align="right" height="47" width="154"><font size="2"><span style="font-weight: bold;">Date Reported: </span><br>5/7/08<br><br><span style="font-weight: bold;">Organization: </span><br><a href="http://www.hsbc.com.hk/1/2/home">Hong Kong and Shanghai Banking Corporation ("HSBC")</a> <br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br></font><font size="2"><a href="http://www.banking.hsbc.com.hk/script/regional/launched/locator/locator.asp">Kwun Tong branch</a>&nbsp; </font><br><font size="2"><br><span style="font-weight: bold;">Victims:</span><br>Customers<br><br><span style="font-weight: bold;">Number Affected:</span><br>159,000<br><br><span style="font-weight: bold;">Types of Data:</span><br>"name, account number and transactions of customers"<br><br><span style="font-weight: bold;">Breach Description:</span><br>"HONG KONG, May 8 (Xinhua) -- The Hong Kong branch of banking giant Hongkong and Shanghai Banking Corporation Limited (HSBC) has lost a computer server with client data involving about 159,000 accounts, the bank confirmed on Wednesday."<br><br><span style="font-weight: bold;">Reference URL:</span><br><a href="http://news.idg.no/pcw/art.cfm?id=CDE0B1D6-17A4-0F78-318AEBF2087563C2">IDG Magazines Norge</a> <br><a href="http://news.xinhuanet.com/english/2008-05/08/content_8126223.htm">Xinhua News Agency</a> <br><a href="http://www.thestandard.com.hk/news_detail.asp?pp_cat=12&amp;art_id=65593&amp;sid=18831850&amp;con_type=3">The Standard</a> <br><br><span style="font-weight: bold;">Report Credit:</span><br>The Breach Blog was notified by an anonymous tip at 11:15AM on May 7th.&nbsp; It just took me a while to get it posted.&nbsp; Sorry for the delay!<br><br><span style="font-weight: bold;">Response:</span><br>From the online sources cited above:<br><br>HSBC has admitted losing a server containing data on 159,000 customers.<br><span style="font-style: italic;">[Evan] How do you lose a server?</span><br><br>The server went missing on 26 April from its Kwun Tong district branch in Hong Kong during renovation work<br><br>The server held customer names, account numbers, transaction amounts and transaction types<br><br>HSBC said the server is protected by "multiple layers of security" and the risk of data breaches and fraud is "deemed to be low".<br><span style="font-style: italic;">[Evan] What kind of "multiple layers of security"?&nbsp; This is one of those statements that is misused and overused.&nbsp; Without details, who knows what they are talking about.</span><br><br>the server contained no PIN codes or online banking login credentials.<br><br>The bank said it has reported the incident to the police, the Hong Kong Monetary Authority, and the Hong Kong privacy commissioner.<br><br>The case has been classified as theft.<br><span style="font-style: italic;">[Evan] Ah, so HSBC didn't really "lose" the server?&nbsp; It was stolen.</span><br><br>The Monetary Authority has demanded that the bank contact all the affected customers and explain what measures could be taken to avoid potential losses thereof.<br><br>The bank is contacting customers, who will not be liable for any financial loss arising from any fraudulent activity as a result of the lost data.<br><br>Clients data are kept in a confidential manner. If any complaint arises, we will deal with it case by case, HSBC chairman Vincent Cheng Hoi-chuen said.<br><br>Internet Society chairman Charles Mok Nai-kwong said even though the server has been encrypted, there may still be ways to access the data. <br><span style="font-style: italic;">[Evan] Charles Mok Nai-kwong states that the server was encrypted.&nbsp; This is a good thing.</span><br><br>"I do not know how advanced the system is or the skill of those who want to access the data. But if the server goes to the police, they will have ways to get the data," Mok said.<br>[Evan] This reminds me of a few stories I have read where authorities were unable to break commercially available encryption implementations.&nbsp; The one case that comes to mind was the case of the FBI <a href="http://www.pcworld.com/article/id,110841-page,1/article.html">unable to crack PGP</a> encrypted PDAs captured from terrorists.&nbsp; If the encryption was implemented correctly and key management is sound, it would be very difficult for the police to access meaningful information.<br><br><span style="font-weight: bold;">Commentary:</span><br>What type of physical controls were present at the time of the server theft?&nbsp; Stuart King on his ComputerWeekly <a href="http://www.computerweekly.com/blogs/stuart_king/2008/05/hsbc-lose-a-server.html">Risk management blog</a> sums this up very well when he says "Spend all you want on boxes of tricks to stop the hackers getting in, but forget to lock the door to the servers and it's game over."<br><br>The last HSBC breach that we reported on The Breach Blog was also physical security related, see below.<br><br><span style="font-weight: bold;">Past Breaches:</span><br>February, 2008 - <a href="http://breachblog.com/2008/02/06/hsbc.aspx">Five-year-old wanders into bank branch after-hours</a></font><br><br>
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      <pubDate>Wed, 14 May 2008 12:16:19 +0000</pubDate>
      <category domain="http://securityratty.com/tag/server">server</category>
      <category domain="http://securityratty.com/tag/hsbc">hsbc</category>
      <category domain="http://securityratty.com/tag/server theft">server theft</category>
      <category domain="http://securityratty.com/tag/data">data</category>
      <category domain="http://securityratty.com/tag/lost data">lost data</category>
      <category domain="http://securityratty.com/tag/computer server">computer server</category>
      <category domain="http://securityratty.com/tag/data breaches">data breaches</category>
      <category domain="http://securityratty.com/tag/clients data">clients data</category>
      <category domain="http://securityratty.com/tag/hong kong">hong kong</category>
      <source url="http://breachblog.com/2008/05/14/hsbc.aspx">HSBC loses a server in branch renovation</source>
    </item>
    <item>
      <title><![CDATA[Physical Security, Locking Picking, and more: Bloomington Fraternal Order Of LockSport]]></title>
      <link>http://securityratty.com/article/52d96ce131ffee8abead3c825648b4e9</link>
      <guid>http://securityratty.com/article/52d96ce131ffee8abead3c825648b4e9</guid>
      <description><![CDATA[Normally I cover electronic security, but as we all know if someone has physical access to your box they OWN your box. One reason to look into high security locks and lock bypassing is to increase the...]]></description>
      <content:encoded><![CDATA[Normally I cover electronic security, but as we all know if someone has physical 
access to your box they OWN your box. One reason to look into high security 
locks and lock bypassing is to increase the physical security of your assets my 
knowing what works and what doesn't. My friend <a href="http://packetsniffers.org/">DOSMan</a>
 gave a presentation recently at Notacon 5 called <a href="http://www.notacon.org/media/2008media.html">Lock 
Picking in the New Frontier - From Mechanical to Electrical Locks</a> you should 
check out if you are interested in physical security. Also check out the
<a href="http://www.bloomingtonfools.org/">Bloomington FOOL</a> organization if 
you are interested in Locksport in general.]]></content:encoded>
      <pubDate>Tue, 13 May 2008 20:09:40 +0000</pubDate>
      <category domain="http://securityratty.com/tag/physical security">physical security</category>
      <category domain="http://securityratty.com/tag/cover electronic security">cover electronic security</category>
      <category domain="http://securityratty.com/tag/bloomington fool organization">bloomington fool organization</category>
      <category domain="http://securityratty.com/tag/electrical locks">electrical locks</category>
      <category domain="http://securityratty.com/tag/friend dosman">friend dosman</category>
      <category domain="http://securityratty.com/tag/lock">lock</category>
      <category domain="http://securityratty.com/tag/physical access">physical access</category>
      <category domain="http://securityratty.com/tag/check">check</category>
      <category domain="http://securityratty.com/tag/security locks">security locks</category>
      <source url="http://www.bloomingtonfools.org/">Physical Security, Locking Picking, and more: Bloomington Fraternal Order Of LockSport</source>
    </item>
    <item>
      <title><![CDATA[HSBC lose a server]]></title>
      <link>http://securityratty.com/article/7f7222bd4f09b59cc8b5ef057a4b8b0d</link>
      <guid>http://securityratty.com/article/7f7222bd4f09b59cc8b5ef057a4b8b0d</guid>
      <description><![CDATA[Another reported theft of a server containing customer data . This time from the HSBC bank in Hong Kong. &quot;The bank said it had lost track of the server during renovation work at a Kwun Tong district...]]></description>
      <content:encoded><![CDATA[
      Another reported theft of a server containing customer data . This time from the HSBC bank in Hong Kong. "The bank said it had lost track of the server during renovation work at a Kwun Tong district branch in east Kowloon on April 26. Police are investigating and say the server was stolen. "

Read all about it <a href="http://www.datacenterknowledge.com/archives/2008/May/08/hsbc_server_stolen_with_customer_data.html">here</a> and there's more <a href="http://www.theregister.co.uk/2008/05/08/hsbc_hk_data_loss_snafu/">here</a>.

This is a really careless way to lose data. I thought it might be fun to read the bank's <a href="http://www.banking.hsbc.com.hk/regional/disclaim/priv_hk.htm">own statement </a>on data security. <blockquote>Security is our top priority. The Hongkong and Shanghai Banking Corporation Limited ('the Bank') will strive at all times to ensure that your personal data will be protected against unauthorised or accidental access, processing or erasure. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data.</blockquote> Each visit I make to a business unit, one of the first things on my agenda is a visit to the server room where I'll check everything from the access log to the temperature of the air conditioning. Spend all you want on boxes of tricks to stop the hackers getting in, but forget to lock the door to the servers and it's game over. Risks increase if your office is within a building shared with numerous other businesses such as the case with this branch of HSBC in Hong Kong. 

I recall one particular far eastern office I visited not too long ago. The main door to the server room was locked fast and the IT manager took delight in demonstrating how secure the room was. Walking around inside the server room I noticed another door. "Where does that one lead to?" I asked. "Outside" was the response. "Is it secured?" was my next question. "Yes" the manager replied, "the sticky tape holds it shut."
      
   ]]></content:encoded>
      <pubDate>Mon, 12 May 2008 04:00:00 +0000</pubDate>
      <category domain="http://securityratty.com/tag/server">server</category>
      <category domain="http://securityratty.com/tag/data">data</category>
      <category domain="http://securityratty.com/tag/customer data">customer data</category>
      <category domain="http://securityratty.com/tag/personal data">personal data</category>
      <category domain="http://securityratty.com/tag/hsbc">hsbc</category>
      <category domain="http://securityratty.com/tag/bank">bank</category>
      <category domain="http://securityratty.com/tag/data security">data security</category>
      <category domain="http://securityratty.com/tag/hsbc bank">hsbc bank</category>
      <category domain="http://securityratty.com/tag/security">security</category>
      <source url="http://www.computerweekly.com/blogs/stuart_king/2008/05/hsbc-lose-a-server.html">HSBC lose a server</source>
    </item>
    <item>
      <title><![CDATA[5 tips to audit and improve virtual server security]]></title>
      <link>http://securityratty.com/article/b653365dd8c962290ee715c178d1d20d</link>
      <guid>http://securityratty.com/article/b653365dd8c962290ee715c178d1d20d</guid>
      <description><![CDATA[On the surface, security questions surrounding virtual servers don't seem much different than those for the physical machines on which they run. In fact, starting a virtual security audit by keeping...]]></description>
      <content:encoded><![CDATA[On the surface, security questions surrounding virtual servers don't seem much different than those for the physical machines on which they run. In fact, starting a virtual security audit by keeping in mind what you've already learned in the physical world is an excellent approach. Security analysts say the same practices, principles and basic common sense apply for a group of virtual servers as for any physical server farm. But, IT managers also need to factor in some additional considerations, due to the unique characteristics of the virtual world.]]></content:encoded>
      <pubDate>Thu, 08 May 2008 20:00:00 +0000</pubDate>
      <category domain="http://securityratty.com/tag/virtual servers">virtual servers</category>
      <category domain="http://securityratty.com/tag/physical server farm">physical server farm</category>
      <category domain="http://securityratty.com/tag/virtual security audit">virtual security audit</category>
      <category domain="http://securityratty.com/tag/additional considerations">additional considerations</category>
      <category domain="http://securityratty.com/tag/security questions">security questions</category>
      <category domain="http://securityratty.com/tag/physical world">physical world</category>
      <category domain="http://securityratty.com/tag/excellent approach">excellent approach</category>
      <category domain="http://securityratty.com/tag/unique characteristics">unique characteristics</category>
      <category domain="http://securityratty.com/tag/physical machines">physical machines</category>
      <source url="http://www.networkworld.com/news/2008/050908-5-tips-to-audit-and.html?fsrc=rss-security">5 tips to audit and improve virtual server security</source>
    </item>
    <item>
      <title><![CDATA[The Daily Incite - May 8, 2008]]></title>
      <link>http://securityratty.com/article/2279285f3a4204d904ea485164ee9d0a</link>
      <guid>http://securityratty.com/article/2279285f3a4204d904ea485164ee9d0a</guid>
      <description><![CDATA[May 8, 2008 - Volume 3, #44
Good Morning
If I've said it once, I've said it a thousand times, success in anything that you do is based on how well you manage expectations. When you expect little, you...]]></description>
      <content:encoded><![CDATA[<div id="topcontent" style="text-align: center">
<img src="http://www.geronimollc.com/Geronimo/DailyInciteTopBanner2.jpg" alt="Today's Daily Incite" style="width: 448px; height: 107px" />
</div>
<div id="leftcontent">
<h2>May 8, 2008 - Volume 3, #44 </h2>
<p>
Good Morning: <br />
If I've said it once, I've said it a thousand times, success in
anything that you do is based on how well you manage expectations. When
you expect little, you tend to be surprised on the upside. When you
expect a lot, well... you know. Reading <a href="http://www.stillsecureafteralltheseyears.com/ashimmy/2008/05/iron-man-was-ju.html" target="_blank">Shimmy's post on the Iron Man movie</a>
made me think about why I go to movies and what I expect to get from
the time and money I spend. <br />
<br />
<img src="http://www.pragmaticcso.com/Images/iron-man.jpg" style="border: 0px solid ; width: 240px; height: 160px; float: left" alt="Iron Man Rocks!" hspace="10" vspace="10" />Basically for me,
movies are about escaping. Not that my life is bad, quite the contrary,
but every so often taking a few hours to go into the land of someone
else's imagination is very useful for me. I do my best not to get into
the dogma of reality vs. unreality. Plot lines that don't make sense
just roll off my psyche, and I spend very little time trying to
understand the &quot;true&quot; meaning of any of these movies. <br />
<br />
Why? Because they are movies. If I want reality, I'll go over to CNN
and remind myself how screwed up things are. If I want to be
overwhelmed, I'll just spend a few hours trying to keep up with my
kids. When I want to escape, I take in a movie or curl up with a
suspense, mystery or science fiction novel. Then I can shut off the
world, if only for a little while.<br />
<br />
Personally, I thought Iron Man was a great movie. So I guess <a href="http://infosecplace.com/blog/2008/05/06/my-iron-man-review-aka-alans-heresy/" target="_blank">I'm with Farnum</a> on that. I don't
know a lot about the comic book lineage, so I wasn't worried about how
true they were to the Iron Man history. Robert Downey Jr. was very
believable as the main character. And the idea of a supersonic flight
suit? Why not? Again, if I want reality - I'll watch
Survivor - since that's very real. 
<br />
<br />
I guess it's about mental health. All work and no play makes Mikey a
dull boy. And given the schedule I keep and the crap I consistently add
to my overflowing list of things to do, sometimes I just need to shut
down for a few hours and go into someone else's world. The Boss has
mandated that Friday nights are now movie night. No more catching up on
the crap that didn't get done during the week. No more watching some
crappy TV. Now it's about escaping from the week that was and setting
the stage for the weekend to come. I think it's a great idea.<br />
<br />
That's my story and I'm sticking to it. Have a great weekend.<br />
<br />
<small>Photo: &quot;<span style="font-style: italic"></span></small><small><span style="font-style: italic">Iron Man Suit</span>&quot;
originally uploaded
by <a href="http://www.flickr.com/photos/sgt_spanky/2470700936/" target="_blank">kevitivity</a></small><br />
<br />
<small>Technorati: <a href="http://technorati.com/tag/information%20security" rel="tag" target="_blank">Information
Security</a>, <a href="http://technorati.com/tag/CSO" rel="tag">CSO</a></small>,<small><a href="http://www.tecnorati.com/tag/Security%20Mike" rel="tag" target="_blank">Security
Mike</a>, <a href="http://www.technorati.com/tag/Internet%20Security" rel="tag" target="_blank">Internet
Security</a></small><br />
</p>
<table style="width: 481px; height: 276px; text-align: left; margin-left: auto; margin-right: auto" border="0" cellpadding="5" cellspacing="2">
	<tbody>
		<tr>
			<td style="text-align: center; width: 208px"><a href="http://www.pragmaticcso.com"><img src="http://www.pragmaticcso.com/Images/P-CSO-Cover-170w.jpg" style="border: 0px solid ; width: 170px; height: 259px" alt="The Pragmatic CSO" /></a><br />
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			<td style="text-align: center"><span style="font-weight: bold">Get Your Special Report: <br />
			<big style="font-style: italic">6 Easy
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</table>
<br />
<h1>Top
Security News</h1>
<p>
<span style="font-weight: bold"><a title="TSN1" name="TSN1" id="TSN1"></a>NAC is dead! Long live NAC!</span><br />
<span style="font-style: italic">So what? </span>-
It was only a matter of time before the esteemed Stiennon tried to
relive his glory days and proclaim some other security technology as
&quot;dead&quot; and try to ride that to additional worldwide infamy, I mean
notoriety. Not surprisingly, <a href="http://www.networkworld.com/community/node/27459" target="_blank">he's decided that NAC is on death row</a>
and is awaiting it's three-drug cocktail into an eternity of hell fire
and disappointed VCs. Of course, <a href="http://www.stillsecureafteralltheseyears.com/ashimmy/2008/05/stiennon-says-n.html" target="_blank">Shimel takes this as validation that NAC is
for real</a>, and it's not like he needs an excuse to jump on the
bully pulpit and wax poetic about all things NAC-virtuous. The reality
is the truth is somewhere in the middle. NAC clearly has it's
challenges, I've been one of the (only) voices that drove that point
home back in 2006, until it became popular to beat down NAC. Though
there are still
legitimate use cases for all three aspects of NAC (admission control,
access control and containment). It seems Richard forgets about the
first law of security (or he's gotten the mind-meld from Matasano),
which is to layer your defenses. Of course, NAC isn't going to stop a
clean computer from entering your network, but who says that NAC is the
answer to every problem? Maybe that's where everyone is getting hung
up. Let's try this again. Repeat after me, there is no silver bullet.
There is no silver bullet. There is no silver bullet. There is no
silver bullet.
<br />
<small>Link to <a href="http://securityincite.com/TDI-2008-05-08#TSN1">this</a></small><br />
<br />
<a title="TSN2" name="TSN2" id="TSN2"></a><span style="font-weight: bold">Are drive-bys an endangered
species?</span><br />
<span style="font-style: italic">So what? -</span>
Wouldn't it be nice to live in Larry Seltzer's skewed view of reality?
Sometimes the stuff he writes is pretty good. Other times, he's taken a
wrong turn and fallen off the end of the world. The world is flat,
don't you know. Like this week's piece about <a href="http://www.eweek.com/c/a/Security/The-Battle-For-Your-Browser/" target="_blank">browser defenses getting better</a>.
Huh? So Vista does some ASLR and DEP (XP has limited DEP capabilities
too), so what? The applications have to use those defenses, which is
slow in coming. Also everyone has to have these latest operating
systems and have everything patched, and we certainly know that's not
the case in the real world. Larry even takes a shot at the beloved
NoScript, and now he's crossed the line. Listen, a web without
JavaScript is certainly sub-optimal. And I do spend a fair bit of time
authorizing different scripts on the various web sites I visit. But the
point is that I am making that decision, not some jackass web developer
that would rather drink Red Bull than ensure my browser can't be owned
via a XSS. NoScript gives me the power to
choose what scripts I want to run, and which I don't. To just blame all
the ills
of browser-based attacks on stupid users and social engineering is
missing the point. Attackers will take the path of least resistance,
and now that is through the user. Something like NoScript makes it a
bit harder, and that's why I tell everyone that will listen to use
it.    <br />
<small>Link to <a href="http://securityincite.com/TDI-2008-05-08#TSN2">this</a></small><br />
<span style="font-weight: bold"></span><br />
<a title="TSN3" name="TSN3" id="TSN3"></a><span style="font-weight: bold">Hope for everyone that isn't the
market share leader</span><br />
<span style="font-style: italic">So what? - </span>What
do you do when your biggest competitor is Cisco and your main value
proposition is lower cost? You commission <a href="http://biz.yahoo.com/prnews/080507/aqw091.html?.v=43" target="_blank">a survey that says 77% of IT decision makers
would buy network security equipment from an &quot;alternative&quot; vendor</a>.
Meaning an &quot;organization other than the market share leader.&quot; Hmmm.
That's interesting data. So how does Cisco (and Check Point, etc.)
maintain their huge market shares if all these customers will consider
another vendor. Thinking... Thinking... I got it. They are considering
the other vendor for
leverage. You'd be an idiot not to &quot;consider&quot; another vendor because
that gives you a bit of power (however small) over the incumbent to
break a bit on price. That's negotiating 101. I'm interested in the
other 23%, who basically say they'll buy from the market leader no
matter what. Just goes to show that you can get a survey to say
anything you want, you just need to phrase the questions correctly.
Such as, &quot;would you consider buying a technology from an &quot;alternative&quot;
vendor (not the market share leader) that provides more functionality
at a lower price?&quot; Hmmm. How many folks would say no? I guess around
23%. And that's why I'm such a big fan of these surveys.  <br />
<small>Link to <a href="http://securityincite.com/TDI-2008-05-08#TSN3">this</a><br />
</small><span style="font-weight: bold"><br />
</span><span style="font-weight: bold">The Laundry
List</span>
</p>
<div style="margin-left: 40px">
<ol>
	<li>Yahoo shrugs off the Microsoft deal and embraces McAfee's
	SiteAdvisor to warn search users that some sites may be bad. This is
	cool, but I'm still using Google. - <a href="http://www.networkworld.com/news/2008/050608-yahoo-uses-mcafee-siteadvisor-to.html" target="_blank">NetworkWorld
	coverage</a></li>
	<li>Add USB thumb drives to the 10 most wanted list. They could
	bring malware in and take data out. Of course, we already knew that,
	but sometimes it's good to be reminded
	- <a href="http://www.networkcomputing.com/blog/dailyblog/archives/2008/05/usb_thumb_drive.html" target="_blank">Network Computing Daily blog</a></li>
	<li>It was just a matter of time. Now other application dev
	shops are embracing security as a feature. Parasoft talks about their
	new application security offerings, built into the dev tools - of
	course. - <a href="http://biz.yahoo.com/bw/080506/20080506005079.html?.v=1" target="_blank">Parasoft
	release</a></li>
	<li>Funny post on the NoticeBored blog about how not to do
	security awareness training. Idiotic questions are my favorite.
	- <a href="http://www.noticebored.com/blog/2008/05/security-awareness-how-not-to-do-it.html" target="_blank">Noticebored
	blog</a></li>
</ol>
</div>
<h1>Top
Blog Postings </h1>
<p>
<span style="font-weight: bold"><a title="TBP1" name="TBP1" id="TBP1"></a>New boss is same as the old boss</span><br />
As I gradually tear through the blog posts that have piled up, I come
across Sir Verbiage, otherwise known as Greg Ness of Blue Lane. I
actually appreciate the fact that Greg is a card-carrying member of the
why say it in 100 words when you can say it in 1000
club. That's right, Hoff is the president, but I'll get to
that next. This post lays out Greg's view of 5 critical requirements of
data center security, and amazingly enough they are pretty consistent
with other aspects of security. Like accuracy (or no false positives0,
which I hear is pretty important in an IPS system as well.
Comprehensive protocol &quot;intelligence,&quot; which basically means you need
to understand not just the pipes, but also the application context. Uh
huh. Appropriate exploit response, meaning diffuse the risk without
killing the patient (or disrupting operations anyway, the patient may
already by dead). I'm pretty sure most security folks start with a &quot;do
no harm&quot; mantra in other parts of the environment as well.
Exception-based detection? Yup, sounds like anomaly-centric views as
well. Finally the last is &quot;virtsec readiness,&quot; and that just means you
need to be able to deal with both physical and virtual servers. Again,
nothing we are seeing in the data center is so different than what
we've seen before, there is just more of it and it happens faster. Some
of the defensive architectures of latter days won't scale to the needs
of the new virtualized data center, but it's not like the tactics are
changing all that much.<br />
<a href="http://gregness.wordpress.com/2008/04/25/data-center-security-five-critical-requirements/" target="_blank" style="font-weight: bold">http://gregness.wordpress.com/2008/04/25/data-center-security-five-critical-requirements/</a><br />
<small>Link
to <a href="http://securityincite.com/TDI-2008-05-08#TBP1">this</a></small><br />
<br />
<a title="TBP2" name="TBP2" id="TBP2"></a><span style="font-weight: bold">Where is Roget when you need it???</span><br />
Since my brain doesn't hurt enough this morning, let me tackle a few
Hoffian posts, just to ensure I'm a bumbling idiot within 10 minutes.
You see, I can't concentrate enough to follow Hoff if I worry about
things like fine motor skills and breathing. I'm glad I've been sucking
pure oxygen for the past 20 minutes and hopefully I'll be able to wade
through Hoff's clarifying the ideas of securing virtualization vs.
virtualizing security before I pass out. The good news is that even for
folks of average intelligence like me, I get this. I think. Securing a
virtualized data center is about doing the same stuff we did for a
physical data center, but more and faster. Sure we've got a new OS
(hypervisor) to protect, but the attack vectors are largely stuff we
know. Until it's not and some big brained bad guy invents a new attack
vector anyway. I don't think people are being intentionally obtuse and
ignoring the risks of this new virtualized reality, I just think that
lacking a real attack vector that can demonstrably show that there are
additional risks, people are focusing on the stuff they can control.
Which isn't much. Unfortunately Hoff doesn't touch on his ideas
of  &quot;virtualizing security,&quot; since it's a totally different
ballgame and is about bringing security intelligence as an overlay to
the pipes and boxes that make up the fabric of your computing
environment. But if I need my fix of virtualized security goodness I
can always wade through some rational security archives. But since my
air is about to run out, I better get on with it.<br />
<a href="http://rationalsecurity.typepad.com/blog/2008/04/clouding-the-is.html" target="_blank" style="font-weight: bold">http://rationalsecurity.typepad.com/blog/2008/04/clouding-the-is.html</a><br />
<small>Link
to <a href="http://securityincite.com/TDI-2008-05-08#TBP2">this</a></small><br />
<br />
<a title="TBP3" name="TBP3" id="TBP2"></a><span style="font-weight: bold">Utopia RSnake-style</span><br />
Ah, to see the light bulb of rationalization flicker on is a sight to
behold. Yes RSnake, the good guys need the bad guys. Or else we enter a
world depicted in Demolition Man, where police are unnecessary. Until
they are. But the bigger point is to try to find the root cause of the
issue and try to address it. And unfortunately, fraud has been around
way before computers and will be around long after I'm gone. There is
no panacea, there aren't any &quot;<span style="font-style: italic">punishment(s)
that actually deter crime or a security solution that prevents it from
happening entirely.</span>&quot; Half the world figures if they become
a martyr they'll live in eternity with a posse full of virgins, and
they may not be wrong. So the idea of a punishment to deter crime is
not feasible. People have been rationalizing bad behavior since the
beginning of time, and I doubt they are going to stop anytime soon. And
the only security solution I know that prevents fraud
is the on/off switch. The point is not to make the problem go away, but
rather to make sure you are not the lowest hanging fruit for the bad
guys. Over time, perhaps we can tip the scales a bit in our favor and
make it cost a bit more to do cyber-crime, but I'm not holding my
breath on that one. I appreciate the frustration brother, but this is
the world we live in, and I don't have a lot of cycles to contemplate
why it sucks. So I don't. <br />
<a href="http://www.darkreading.com/blog.asp?blog_sectionid=403" target="_blank" style="font-weight: bold">http://www.darkreading.com/blog.asp?blog_sectionid=403</a><br />
<small>Link
to <a href="http://securityincite.com/TDI-2008-05-08#TBP3">this</a><br />
</small><br />
</p>
</div>
]]></content:encoded>
      <pubDate>Thu, 08 May 2008 06:13:54 +0000</pubDate>
      <category domain="http://securityratty.com/tag/security">security</category>
      <category domain="http://securityratty.com/tag/information security">information security</category>
      <category domain="http://securityratty.com/tag/rational security archives">rational security archives</category>
      <category domain="http://securityratty.com/tag/top security news">top security news</category>
      <category domain="http://securityratty.com/tag/news">news</category>
      <category domain="http://securityratty.com/tag/physical data center">physical data center</category>
      <category domain="http://securityratty.com/tag/security goodness">security goodness</category>
      <category domain="http://securityratty.com/tag/physical">physical</category>
      <category domain="http://securityratty.com/tag/data center">data center</category>
      <source url="http://securityincite.com/blog/mike-rothman/the-daily-incite-may-8-2008">The Daily Incite - May 8, 2008</source>
    </item>
    <item>
      <title><![CDATA[Peter Gabriel Web Server Stolen]]></title>
      <link>http://securityratty.com/article/8d983272d1a993a28204fdb3bb483a93</link>
      <guid>http://securityratty.com/article/8d983272d1a993a28204fdb3bb483a93</guid>
      <description><![CDATA[Reported on Slashdot today is the news that Peter Gabriel's web server has been solen from the data center where it was being hosted. I have my own thoughts on a possible motive; mostly related to...]]></description>
      <content:encoded><![CDATA[
      Reported on <a href="http://hardware.slashdot.org/article.pl?sid=08/05/06/1639257&from=rss">Slashdot today</a> is the news that Peter Gabriel's web server has been solen from the data center where it was being hosted. I have my own thoughts on a possible motive; mostly related to some of the dreadful noise he's produced over the past 30 years.

Physical security has been a previous topic of this blog (see entry from <a href="http://www.computerweekly.com/blogs/stuart_king/2007/12/dont-forget-physical-security.html">10 Dec 2007</a>). 

1. Don't make assumptions about third party security controls. Check them for yourself. 

2. Make sure your incident response plans include actions to take in the event of critical equipment being stolen.

Some good guidance on physical security for small businesses here on <a href="http://www.getsafeonline.org/nqcontent.cfm?a_id=1098">GetSafeOnline</a>. 

Some further related information <a href="http://www.informationweek.com/blog/main/archives/2008/04/physical_securi.html">here</a>.









      
   ]]></content:encoded>
      <pubDate>Wed, 07 May 2008 09:00:00 +0000</pubDate>
      <category domain="http://securityratty.com/tag/physical security">physical security</category>
      <category domain="http://securityratty.com/tag/web server">web server</category>
      <category domain="http://securityratty.com/tag/peter gabriel">peter gabriel</category>
      <category domain="http://securityratty.com/tag/party security controls">party security controls</category>
      <category domain="http://securityratty.com/tag/previous topic">previous topic</category>
      <category domain="http://securityratty.com/tag/data center">data center</category>
      <category domain="http://securityratty.com/tag/critical equipment">critical equipment</category>
      <category domain="http://securityratty.com/tag/dreadful noise">dreadful noise</category>
      <category domain="http://securityratty.com/tag/guidance">guidance</category>
      <source url="http://www.computerweekly.com/blogs/stuart_king/2008/05/peter-gabriel-web-server-stole.html">Peter Gabriel Web Server Stolen</source>
    </item>
    <item>
      <title><![CDATA[How to maximize WLAN performance]]></title>
      <link>http://securityratty.com/article/eee8d901ac7191e7519aadc19885d24e</link>
      <guid>http://securityratty.com/article/eee8d901ac7191e7519aadc19885d24e</guid>
      <description><![CDATA[With greater demands being placed on WLANs, learn what you can do to improve WLAN performance for your clients, such as choosing the right physical layer and properly setting access point...]]></description>
      <content:encoded><![CDATA[With greater demands being placed on WLANs, learn what you can do to improve WLAN performance for your clients, such as choosing the right physical layer and properly setting access point channels.<img src="http://feeds.feedburner.com/~r/WhatisEnterpriseItTipsAndExpertAdvice/~4/285381629" height="1" width="1"/>]]></content:encoded>
      <pubDate>Wed, 07 May 2008 05:38:08 +0000</pubDate>
      <category domain="http://securityratty.com/tag/improve wlan performance">improve wlan performance</category>
      <category domain="http://securityratty.com/tag/physical layer">physical layer</category>
      <category domain="http://securityratty.com/tag/channels">channels</category>
      <category domain="http://securityratty.com/tag/access">access</category>
      <category domain="http://securityratty.com/tag/demands">demands</category>
      <category domain="http://securityratty.com/tag/clients">clients</category>
      <category domain="http://securityratty.com/tag/properly">properly</category>
      <category domain="http://securityratty.com/tag/wlans">wlans</category>
      <source url="http://feeds.feedburner.com/~r/WhatisEnterpriseItTipsAndExpertAdvice/~3/285381629/0,289483,sid100_gci1307433,00.html">How to maximize WLAN performance</source>
    </item>
    <item>
      <title><![CDATA[Security Needs in Embedded Systems]]></title>
      <link>http://securityratty.com/article/b606430c702702508e58f846142bf434</link>
      <guid>http://securityratty.com/article/b606430c702702508e58f846142bf434</guid>
      <description><![CDATA[The paper discusses the hardware and software security requirements in an embedded device that are involved in the transfer of secure digital data. The paper gives an overview on the security...]]></description>
      <content:encoded><![CDATA[The paper discusses the hardware and software security requirements in an embedded device that are involved in the transfer of secure digital data. The paper gives an overview on the security processes like encryption/decryption, key agreement, digital signatures and digital certificates that are used to achieve data protection during data transfer. The paper also discusses the security requirements in the device to prevent possible physical attacks to expose the secure data such as secret keys from the device. The paper also briefs on the security enforced in a device by the use of proprietary security technology and also discusses the security measures taken during the production of the device.]]></content:encoded>
      <pubDate>Tue, 06 May 2008 20:00:00 +0000</pubDate>
      <category domain="http://securityratty.com/tag/security">security</category>
      <category domain="http://securityratty.com/tag/proprietary security technology">proprietary security technology</category>
      <category domain="http://securityratty.com/tag/security measures">security measures</category>
      <category domain="http://securityratty.com/tag/security processes">security processes</category>
      <category domain="http://securityratty.com/tag/security requirements">security requirements</category>
      <category domain="http://securityratty.com/tag/discusses">discusses</category>
      <category domain="http://securityratty.com/tag/paper discusses">paper discusses</category>
      <category domain="http://securityratty.com/tag/software security requirements">software security requirements</category>
      <category domain="http://securityratty.com/tag/digital signatures">digital signatures</category>
      <source url="http://www.infosecwriters.com/texts.php?op=display&amp;id=619">Security Needs in Embedded Systems</source>
    </item>
    <item>
      <title><![CDATA[Stolen General Internal Medicine laptop exposes nearly 12,000]]></title>
      <link>http://securityratty.com/article/2389b565fa0d63529610bd3f479ba13f</link>
      <guid>http://securityratty.com/article/2389b565fa0d63529610bd3f479ba13f</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
4/25/08

Organization
General Internal Medicine of Lancaster (PA

Contractor/Consultant/Branch
None

Victims
Patients

who visited the office of General...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/gim.jpg" align="right" height="133" width="122"><font size="2"><span style="font-weight: bold;">Date Reported: </span><br>4/25/08<br><br><span style="font-weight: bold;">Organization: </span><br><a href="http://www.genintmed.com/">General Internal Medicine of Lancaster (PA)</a> <br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br>None<br><br><span style="font-weight: bold;">Victims:</span><br>Patients*<br><br><font size="1">*"who visited the office of General Internal Medicine of Lancaster, 2301 Columbia Ave., from 2005 through 2007"</font><br><br><span style="font-weight: bold;">Number Affected:</span><br>"nearly 12,000"<br><br><span style="font-weight: bold;">Types of Data:</span><br>Names, addresses, telephone and Social Security numbers<br><br><span style="font-weight: bold;">Breach Description:</span><br>"EAST HEMPFIELD TOWNSHIP, Pa. -- A laptop stolen from a doctors office containing the social security numbers of patients and office staff was stolen recently in East Hempfield Township, Lancaster County."<br><br><span style="font-weight: bold;">Reference URL:</span><br><a href="http://www.wgal.com/news/16008321/detail.html">WGAL Channel 8 News</a> <br><a href="http://articles.lancasteronline.com/local/4/220386">Lancaster Intelligencer Journal</a> <br><a href="http://www.genintmed.com/fraud_alert.htm">General Internal Medicine of Lancaster</a> <br><br><span style="font-weight: bold;">Report Credit:</span><br>General Internal Medicine of Lancaster (PA)<br><br><span style="font-weight: bold;">Response:</span><br>From the online sources cited above:<br><br>EAST HEMPFIELD TOWNSHIP, Pa. -- A laptop stolen from a doctors office containing the social security numbers of patients and office staff was stolen recently in East Hempfield Township, Lancaster County.<br><span style="font-style: italic;">[Evan] Why do we store personal (and other confidential) information on poorly secured laptops?&nbsp; Why, why, why?</span><br><br>A medical practice in East Hempfield Township is contacting nearly 12,000 of its patients to notify them that a computer was stolen from the office April 17<br><br>"We're just sick about this," said practice manager Lois Summers. "We know that the computer didn't contain the information of all (12,000) patients, but we notified everyone we saw during that three-year period just to be safe."<br><span style="font-style: italic;">[Evan] The organization is not providing (as far as I can tell) fraud alert or credit monitoring, but the costs are probably still significant.&nbsp; 12,000 mailings has a hard cost and is pretty easy to quantify.&nbsp; The price involved with lost confidence and visits is harder to nail down.</span><br><br>office workers on April 17 were taking paper records bearing basic patient information and scanning them into a laptop computer so the records could then be transferred to a disk.<br><span style="font-style: italic;">[Evan] Even in a small scale project it is important to evaluate risks EARLY on in the process, before work starts.</span><br><br>After that process was completed, the office planned to burn the paper records.<br><br>no medical information about patients was compromised.<br><br>The computer contained the names, addresses, telephone numbers and Social Security number s of many of the patients who visited the office of General Internal Medicine of Lancaster, 2301 Columbia Ave., from 2005 through 2007.<br><br>East Hempfield Township police said someone stole the computer from an unlocked conference room inside the Physicians Alliance office building on Columbia Avenue last week.<br><br>An employee left the area where the scanning was being done for a brief period the morning of April 17. When that employee returned, Summers said, the laptop was gone.<br><span style="font-style: italic;">[Evan] It only takes a second or two for a thief to nab a mobile device.&nbsp; People think that it won't happen to them until it does.&nbsp; Then it's like "@^ @%*#"!&nbsp; Understand that these things will happen.&nbsp; We don't know when.&nbsp; We don't know how.&nbsp; We don't know where.&nbsp; Many times the hardware costs are a write-off, but what is the cost of personal information for which you are not the owner?&nbsp; We can take steps to significantly reduce the risk of data exposure.</span><br><br>Police said they suspect whoever stole the laptop wanted the computer more than the information on it.<br><span style="font-style: italic;">[Evan] Sure.</span><br><br>Investigators also said the personal information is not easy to access.<br><span style="font-style: italic;">[Evan] "Not easy" is subjective.&nbsp; If the information was only protected by an operating system password, then the information is likely very easy to access.</span><br><br>"Obviously, this was not a secure system we had and it will never be done again in this office," Summers said. "We need a secure (computer) drive that cannot be removed from the office."<br><span style="font-style: italic;">[Evan] Excellent quote, "Obviously, this was not a secure system".&nbsp; Lois Summers then goes on to address physical security of the drive itself.&nbsp; Physical security is very important, but it should be noted that logical security (biometrics, encryption, etc.) are equally as important.</span><br><br>General Internal Medicine of Lancaster located in the office building sent a letter to patients to alert them of what happened.<br><br>Anyone with questions is urged to call General Internal Medicine at 397-2738.<br><br><span style="font-weight: bold;">Commentary:</span><br>The General Internal Medicine of Lancaster web site prominently displayed a "Fraud Alert" graphic in the middle of the home page.<br><br><img src="http://images.quickblogcast.com/95781-88451/gimalert.jpg" border="0" width="184"><br><br>I appreciate organizations that do not hide the fact that personal information (entrusted to them) has been compromised.&nbsp; Losing the information causes enough stress for victims.&nbsp; General Internal Medicine does a good job of openly admitting the breach and providing information. Their "Fraud Alert" page even provides a link to a copy of the East Hempfield Township <a href="http://www.genintmed.com/police_report.htm">police report</a>.&nbsp; I get a real sense that the organization feels terrible about the breach and has taken steps to mend the relationship with patients.&nbsp; I don't get this sense from many breaches.<br><br>Unfortunately the information security practices at General Internal Medicine that led to this breach are commonplace in many organizations of all sizes, in many industries. <br><br><span style="font-weight: bold;">Past Breaches:</span><br>Unknown</font><br><br>
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      <pubDate>Mon, 05 May 2008 08:17:36 +0000</pubDate>
      <category domain="http://securityratty.com/tag/internal medicine">internal medicine</category>
      <category domain="http://securityratty.com/tag/office">office</category>
      <category domain="http://securityratty.com/tag/doctors office">doctors office</category>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/personal information">personal information</category>
      <category domain="http://securityratty.com/tag/office staff">office staff</category>
      <category domain="http://securityratty.com/tag/basic patient information">basic patient information</category>
      <category domain="http://securityratty.com/tag/east hempfield township">east hempfield township</category>
      <category domain="http://securityratty.com/tag/physicians alliance office">physicians alliance office</category>
      <source url="http://breachblog.com/2008/05/05/gim.aspx">Stolen General Internal Medicine laptop exposes nearly 12,000</source>
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