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      <title><![CDATA[The Economics of Finding and Fixing Vulnerabilities in Distributed Systems ]]></title>
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      <description><![CDATA[The Economics of Finding and Fixing Vulnerabilities in Distributed Systems
Quality of Protection Keynote
Alexandria, VA
October 27. 2008

Gunnar Peterson
Managing Principal, Arctec Group
Blog:...]]></description>
      <content:encoded><![CDATA[<div>The Economics of Finding and Fixing Vulnerabilities in Distributed Systems&#0160;</div><div><a href="http://qop-workshop.org/Program.htm">Quality of Protection Keynote</a></div><div>Alexandria, VA</div><div>October 27. 2008</div><br /><div>Gunnar Peterson</div><div>Managing Principal, Arctec Group</div><div>Blog: http://1raindrop.typepad.com</div><br /><div>When Andy Ozment asked me over the summer to do this talk at QoP, I knew back in August that the topic I wanted to address was security and economics. So to that end I would like to start by thanking all of our friends on Wall Street and here in Washington DC for providing such a rich tapestry of recent events that I can speak to.</div><br /><div>Like many people in this industry, my focus on security was fundamentally altered by Dan Geer&#39;s speech &quot;Risk Management is Where the Money Is&quot;[1], there are not many people who can call a ten year shot in the technology business, but Dan Geer did. The talk revolutionized the security industry. Since that speech, the security market, the vendors, consultants, and everyone else has realized that security is really about risk management.</div><br /><div>Of course, saying that you are managing risk and actually managing risk are two different things. Warren Buffett started off his 2007 shareholder letter [2] talking about financial institutions&#39; ability to deal with the subprime mess in the housing market saying, &quot;You don&#39;t know who is swimming naked until the tide goes out.&quot; In our world, we don&#39;t know whose systems are running naked, with no controls, until they are attacked. Of course, by then it is too late.</div><br /><div>So the security industry understands enough about risk management that the language of risk has permeated almost every product, presentation, and security project for the last ten years. However, a friend of mine who works at a bank recently attended a workshop on security metrics, and came away with the following observation - &quot;All these people are talking about risk, but they don&#39;t have any assets.&quot; You can&#39;t do risk management if you don&#39;t know your assets.</div><br /><div>Risk management requires that you know your assets, that on some level you understand the vulnerabilities surrounding your assets, the threats against those, and efficacy of the countermeasures you would like to use to separate the threat from the asset. But it starts with assets. Unfortunately, in the digital world these turn out to be devilishly hard to identify and value.</div><br /><div>Recent events have taught us again, that in the financial world, Warren Buffett has few peers as a risk manager. I would like to take the first two parts of this talk looking at his career as a way to understand risk management and what we can infer for our digital assets.</div><br /><div>Warren Buffett&#39;s evolution as an investor can be broken up into two parts. He began his career very much influenced by Ben Graham, who sought to buy &quot;cheap stocks&quot;, comparing the price of the stock to value of the company&#39;s assets, and placing many, diversified bets on companies whose share price was below the total assets. Note that the businesses may have been of unremarkable quality, but when the price was right Graham would buy in, wait for it to rise and then sell. This was the dawn of value investing.</div><br /><div>Buffett&#39;s later career departed from Graham&#39;s strict, statistical measures, where he sought to buy into companies that were selling at a fair price, but were also high quality businesses. We will examine high quality in Part 2 of this talk, but first we go to Part 1 which is asset value.</div><br /><div>Why does a talk on finding and fixing vulnerabilities start with valuing assets? The reason is that vulnerabilities are everywhere, we are literally marinating in them. Interesting vulnerabilities are attached to high value assets. In a world that quite literally presents us with too much information, we need screens to sift out what is worth paying attention to. &#0160;You can run your vulnerability assessment tool of choice on your system, and come back with hundreds or thousands of vulnerabilities, but which ones should you pay attention to and act on? The first part of answering this question is asset value.</div><br /><div>When Warren Buffett was 19 years old studying at the University of Nebraska, he read Ben Graham&#39;s book &quot;The Intelligent Investor&quot;, Buffett said he thought it was the best book on investing he has ever read and still feels that way today. In the Intelligent Investor Graham lays out the framework of value investing. Specifically, Graham talks about three concepts - Mr. Market, a stock is a piece of a business, and Margin of Safety.</div><br /><div>Mr. Market is a fictional, teaching device invented by Graham. You imagine that you have a somewhat manic depressive business partner called Mr. Market. Every day, Mr. Market comes into the office and offers you quotes on companies, some days he is in a good mood and the prices are high, other days he is gloomy and prices are low. The market is a quote machine, for quoting prices, not a value assessment machine. Your job is to wait for the right price, and you are free to take as many passes and be as patient as you would like, Mr. Market will just show up the next day and throw out a new price.&#0160;</div><br /><div>Graham used Mr. Market to teach us the separation between a price of a stock, and the value of a company. The second big concept from Intelligent Investor is that buying a stock is buying a small piece of the underlying business. You are not buying a roulette chip, or a number that fluctuates in the newspaper every day, rather you are buying a piece of the company&#39;s existing and future cash flow. What the stock market says General Electric is worth yesterday, today or tomorrow is separate from GE&#39;s actual ability to generate cash flow.</div><br /><div>The last big concept in &quot;The Intelligent Investor&quot; and the one seemingly most applicable to information security is the Margin of Safety. Graham&#39;s margin of safety involved calculating the intrinsic value of a business and then buying stock where the market cap of a company is less than its intrinsic value. So if a company has $100 million in assets and a market capitalization of $75 million, then an investor would get a 25% margin of safety. Ideally, Graham wanted to buy stocks that were selling for one half of their book value, i.e. with a 50% margin of safety. Graham said that buying stocks without a margin of safety, above their book value, speculation, not investing.</div><br /><div>So price is readily available, but how do we calculate intrinsic value so that we can ascertain the margin of safety? Graham used quantitative statistical measures, relying heavily on the company&#39;s book value, like its hard assets. What would it take for a competitor to reproduce the company&#39;s assets - its factories, distribution system, and so on. The difference between the book value of the assets and market cap is the margin of safety.</div><br /><div>What can we learn in information security from this quantitative approach? Where price and value are readily ascertainable we should build countermeasures and eliminate on vulnerabilities that give our assets a wide margin of safety. Since budgets are not unlimited we should prefer vulnerabilities that are cheap to find, cheap to fix.</div><br /><div>First to the asset question, information security budgets like all IT budgets are crufty, they are not a reflection of today&#39;s top issues and priorities so much as an accumulating snowball of decisions, legacy contracts, and solution attempts to yesteryear&#39;s problems. Today the normal Information Security budget is just a legacy artifact from bygone years when the network was the purported greatest vulnerability. If you were around in 1995, you remember the great gnashing of gears as the enterprises opened up their networks, connected their back ends to the Web and began to transact business in the giant virtual space.</div><br /><div>The security people huffed and puffed that it was dangerous but there was simply too much money to be made, so businesses went ahead. The security people would not go down without a fight and insisted on countermeasures. They got two - the network firewall and SSL. The firewall was used to separate the average Fortune 500s network of hundreds of thousands of machines, employees, consultants, and partners from the web at large. SSL was used to protect the network channel between the web server and the client browser. so the network firewall separated the network segments, and SSL in effect encrypted the last mile of many million complex transactions and computations.</div><br /><div>In 1995, this seemed like a good security architecture. When we built out these security architectures, the eCommerce market was derided as a toy. Amazon famously lost money for years - losing a little on every transaction but making it up in volume. When the market is nascent, a quaint security architecture offers cost effective protection. But what about 2008? Those cute little eCommerce buggers have grown they even make profits now - market caps measured in the tens of billions, accumulating large cash hordes, no debt, and the largest ones are in better financial shape than the financial services players that kicked sand in their face in the dotcom era.&#0160;</div><br /><div>And its not just eCommerce, the &quot;real&quot; economy Fortune 500 types are all connected as well. Directly and indirectly the Web is seeping into all businesses. Major changes from when the security architecture of the web was built out. But has the security architecture changed to reflect these new business realities? Not a bit of it!</div><br /><div>We can use the book value of the IT budget investments and the book value of the Information Security investments to see what kind of Margins of Safety Information Security groups are engineering.</div><br /><div>Let&#39;s look at some market data, Gary McGraw reviewed the numbers [2] in software security for 2007, breaking down software security sectors like tools and services. Here is a summary of his findings on software security tools:</div><br /><div>&quot;One of the most important developments in the software security market can be seen in the tools space which, combined, almost doubled to $150-180 million. Top of list are two major acquisitions that closed in 2007: Watchfire&#39;s purchase by IBM (somewhere in the range of $120-150 million on 2006 revenue of $26 million) and SPI Dynamics&#39;s purchase by HP (for around $100 million on 2006 revenue of $21.2 million).</div><br /><div>...</div><br /><div>The black box space was flat in 2007, with IBM/Watchfire checking in at $24.1 million and HP/SPI Dynamics earning $22.3 million. Smaller companies in the space, including Cenzic, Codenomicon, WhiteHat and the like had combined revenues around $12.5 million (a growth of 25%, though Cenzic grew 16% and WhiteHat 52%). Most of the growth &quot;hiccup&quot; in the black box market can be attributed to the serious challenges posed by any acquisition. So far 2008 looks to be back on track from a growth perspective in the black box testing space. The global reach that IBM and HP offer are already making a big difference.</div><br /><br /><div>On a more positive note, static analysis tools for code review grew at a healthy clip in 2007 into a $91.9 million dollar market. Fortify was up 83% to $29.2 million. Klocwork grew over 60% to $26 million. Coverity grew over 50% to $27.2 million. Ounce Labs tripled their revenue to $9.5 million.&quot;</div><br /><div>These are very nice growth numbers, what company doesn&#39;t want 83% growth? However, the let&#39;s look at the total picture and compare the software security countermeasures against other security mechanisms. Gary McGraw&#39;s estimate shows the software security space coming in at $150 Million total, yet we see a company like Checkpoint that won the network security war in 1995 with earnings of around $900 Million! One single network security vendor is 6 times bigger than the entire software security space, in what alternate universe does this make sense?</div><br /><div>This is where we begin to see that decisions in the People&#39;s Republic of Information Security have no real risk management thinking, they truly are swimming naked and hoping the tide doesn&#39;t go out.</div><br /><div>Let&#39;s look at network assets. Obviously Cisco is the biggest, they earned $39.5 Billion last year. Pretty stellar. So spending $900 Million (Checkpoint) to defined $39.5 Billion seems like a pretty good deal.</div><br /><div>Except, let&#39;s compare software security spending - last year Microsoft earned $60 Billion, SAP $16 billion, and Oracle $22 Billion. So that is about $98 Billion in just three vendors and you are going to &quot;defend&quot; that with allocating $150 Million worth of software security tools?</div><br /><div>On the network side we are buying $900 million of security countermeasures (Checkpoint firewalls) to protect $39.5 billion worth of Cisco gear, about 2.3% of the network investment goes to security.</div><br /><div>On the software side, we are buying $150 million of security countermeasures (like static analysis and black box scanners) to protect $98 billion of software (you know the stuff that runs the whole business), roughly coming to about 0.2% of the software budget goes to security.</div><br /><div>This is very disturbing. From a prioritization standpoint The People&#39;s Republic of Information Security is misaligned by an order of magnitude at least. Next time you read about a data breach, or see an auditor&#39;s report with thousands of findings you won&#39;t have to wonder how it happened. It happened because Information Security doesn&#39;t have its eye on the ball, it invests in network security not because those controls have greater efficacy (the whole point of networks is they are dumb), no, they invest in network firewalls because they bought a bunch in 1995, some more in 1998, and heck they just kept buying them, the Checkpoint rep kept showing up and taking CISOs out to play golf, contracts got renewed, and poof - there goes the security budget.</div><br /><div>Consider that software security tools could grow 50% a year for five years and still be half of where Checkpoint is today.</div><br /><div>The optimistic way of looking at all this data is that there is major room for growth for software security, if you take network security as a target for a mature industry and assume that 2.3% is a reasonable margin of safety, then the software security space should evolve to around 2% of the software space meaning that it should evolve into a $2 billion space around fifteen times larger than it is today. Unprotected assets will either be protected or will cease to be assets, VCs get your check books ready.</div><br /><div>My friend Brian Chess has a nice way of looking at this he says 2007 was the turning point - &quot;the first year there was a bigger market for products that help you get code right than there was for products that help you demonstrate a problem exists.&quot;</div><br /><div>Now I am not suggesting that Information Security budgets have to be aligned with IT budget one for one, but I do think that looking at the overall IT budget is the starting point. If Information Security has a more cost effective security mechanism they should deploy it, but the starting point should be aligned to the business. Businesses spend most of their money on software, and there are very good reasons - competitive advantage, increased revenues and lower costs. Information Security spends most of its money on network security, and there is no good reason why, except that it was a seemingly good idea in 1995. You really don&#39;t have to go beyond the book value of IT investment as a whole versus Information Security to see a stunning disparity. Information Security&#39;s job is to deliver a Margin of Safety to the business, but they are not.&#0160;</div><br /><div>To deliver a real Margin of Safety to the business, I propose the following based on a defense in depth mindset. Break the IT budget into the following categories:</div><br /><div>- Network: all the resources invested in Cisco, network admins, etc.</div><div>- Host: all the resources invested in Unix, Windows, sys admins, etc.</div><div>- Applications: all the resources invested in developers, CRM, ERP, etc.</div><div>- Data: all the resources invested in databases, DBAs, etc.</div><br /><div>Tally up each layer. If you are like most business you will probably find that you spend most on Applications, then Data, then Host, then Network.</div><br /><div>Then do the same exercise for the Information Security budget:</div><br /><div>- Network: all the resources invested in network firewalls, firewall admins, etc.</div><div>- Host: all the resources invested in Vulnerability management, patching, etc.</div><div>- Applications: all the resources invested in static analysis, black box scanning etc.</div><div>- Data: all the resources invested in database encryption, database monitoring, etc.</div><br /><div>Again, tally each up layer. If you are like most business you will find that you spend most on Network, then Host, then Applications, then Data. Congratulations, Information Security, you are diametrically opposed to the business!</div><br /><div>Its not just about alignment for alignment&#39;s sake, its about applying controls as a way to have a Margin of Safety properly placed so that when not if there is a failure on a higher value asset you are relatively better positioned to deal with it.&#0160;</div><br /><div>The pure statistical approach can only take us so far. Buffett said he would be a lot poorer if all he did was listen to Ben Graham. Book value is great to see the diametric opposition mentioned above, but it doesn&#39;t really tell us much about the efficacy of the security mechanisms.</div><br /><div>What we do get out of this statistical approach is a screen. The asset value screen filters out subjective opinion and narrows the field for where we need to dig in to do the high value, time consuming analytical work.</div><br /><div>The second part of Warren Buffett&#39;s career and the second part of this talk leave behind pure statistical measures. In Warren Buffett&#39;s case he was joined by a guy named Charlie Munger who talked him out of the pure Ben Graham approach. Charlie Munger has a saying - &quot;a great business at a fair price beats a fair business at a great price.&quot; Where Graham was focused on price and margin of safety, Munger wants a fair price but also a high quality business. This lead to Warren Buffett&#39;s company Berkshire Hathaway investing in companies like Coca Cola, Wells Fargo, and American Express, where the prices were far from dirt cheap (as Graham would have wanted), but the long term returns were outstanding.</div><br /><div>In our world of Information Security, we start by aligning our priorities with the business using the thumbnail defense in depth approach, but then we would like to invest in high quality, effective controls.</div><br /><div>To get at the notion of control quality and effectiveness, I am going to start part 2 of this talk with a brief history of software. The first web software was just static HTML, but web software really got interesting when developers started creating dynamic websites using CGI an PERL.</div><br /><div>Once websites were hooked up to company databases and were not just serving static content, the security people realized they needed a security architecture, and they sprung into action. What they came up was was model that divided the world into &quot;good stuff&quot; which was comprised of all their networks, systems, and data; and then there was everything else the &quot;bad stuff&quot; on the Internet. So job one of the early days Internet security architecture was to separate all your good stuff (i.e. your network) for the bad stuff (the Internet). To do this the security people used a sophisticated tool called Visio to draw a flaming brick wall on the network diagram, and this flaming brick wall was supposed to keep the good stuff and the bad stuff separate.</div><br /><div>The security people also realized that the data and session tokens that they served up from their Web server would have to traverse the &quot;bad&quot; neighborhood called the Internet, so they added one more security mechanism to secure the last mile of the transaction - SSL between the browser and the Web server.</div><br /><div>And this was the state of the art security architecture used circa 1995 to protect the earliest dynamic web applications.</div><br /><div>What happened next was that the dotcom boom started to happen and businesses realized they could make some real money on the Web, the web apps started to get more sophisticated, more personalization, richer session experiences and so on. This led the Java people to create JSP and the Microsoft people to create ASP, and of course the PERL people to create even greasier PERL scripts, all of this in the effort to pooling resources and sessions on the Web server. The security people defended this new application programming model with network firewall and SSL.</div><br /><div>Around 1998, developers began building out more distributed N tier or 3 tier applications that separated the business logic layer, the presentation layer and the data access layer. Among other things, your web application could seamlessly integrate data from multiple back ends systems. Let&#39;s say you have pricing data in Oracle, order data in SAP, and customer data in a Mainframe. You write separate data access objects, apply business logic in the middle tier and then you tie it all together in a friendly user interface. At this point the web applications are beginning to integrate across departments and geographic boundaries, huge critical chunks of the business are now connected to the web. How did the security people defend this part of the business? They applied the same 1995 security architecture - network firewall and SSL.</div><br /><div>Around 1999-2000 timeframe businesses relied on web applications for major parts of the revenue, and the apps were built in different technologies like Java and Microsoft technologies, but the customer didn&#39;t care (still doesn&#39;t), the customer wanted (and still wants) data access and functionality. So to integrate the disparate technologies, SOAP and XML were deployed so that Microsoft could talk to Java and so Websphere could talk to Weblogic and so on. And, oh yes, SOAP and XML were used to connect B2B networks so partners in a supply chain and business process can exchange data and interoperate. &#0160;SOAP and XML present a fundamentally new programming model based on a message document style integration, where XML is used to mesh together data and functionality across platforms. SOAP and XML have no security model by default for authentication, authorization, and confidentiality. How did the security people deal with this? They kept the security architecture the same as they had in 1995 - network firewalls and SSL.</div><br /><div>The software world did not stop innovating in 2000 of course, in the last few years we have seen Web services and XML form the basis of baroque and powerful SOAs and simple REST applications. We have seen Web 2.0 come on the scene, and entirely new networked applications built on top of that.</div><br /><div>What we have not seen, is a single meaningful change in security architecture in 13 years. Developers have evolved, businesses have increasingly bet their entire business models on the web and they have increased security budgets. But what has the security architecture as its deployed in the field got to show for all of this? More firewalls and more SSL connections.</div><br /><div>Since Information Security has proven incapable of evolving, it is time to learn from a discipline that has mastered innovation - software development, and yes, I will step back in case the lightning bolts hits.</div><br /><div>What does software development focus on these days? Well, let&#39;s look at Service Oriented Architecture (SOA), all hype aside I look at SOA as a set of technologies that delivers three things:</div><br /><div>Virtualization: we want Beijing, Bangalore and Boston to communicate.</div><br /><div>Interoperability: we want our .Net stuff to talk to our java stuff.</div><br /><div>Reusability: how many order/claim/pricing/customer systems does one company need?</div><br /><div>To build out their SOA, developers separated the application interface from its implementation. So you can host the interface in a variety of locations, but its separate from the application logic and data.</div><br /><div>This is also a useful trick for putting services like SOAP through the firewall. SOAP was designed as a firewall friendly protocol. When SOAP first came out, Bruce Schneier said calling SOAP a firewall friendly protocol is like having a skull friendly bullet. Which is a great line and explains why his books fly off the shelves, it does not explain, why security people think an architecture designed in 1995 is the one we should be using today. Maybe the problem is not that the developers figured out how to go through the firewall to get the data their customers want, maybe the problem is that the firewall is the sum total of the security architecture, and it never adapted.</div><br /><div>A big part of this problem is that we have left Newton&#39;s world behind and entered Einstein&#39;s universe. Mainframes are Newton’s world, we have THE computer, THE price, THE record and so on.</div><br /><div>As Pat Helland explained [4,5], Mainframes are Newron&#39;s world, but Distributed computing is Einstein’s world. More specifically in the Einstein world of distributed computing - &quot;Computers don’t make decisions, computers try &#0160;to make decisions.&quot; Our computers don&#39;t really make a decision, they say you can buy this book from Amazon at this price, we have it in stock and will deliver on such and such a date. But the warehouse runs out, the pallet gets dropped in the warehouse, your boo is crushed, and the package is stolen off your front step. The computer confirmed your transaction, but the real world intervened.</div><br /><div>So we don&#39;t have iron clad decisions, instead its all about Memories (last time I checked your book was in stock), Guesses (we should be able to ship on this date) and Apologies (sorry the forklift ran over your book)</div><br /><div>Translating this into security, security mechanisms don’t make policy-based decisions, security mechanisms try to make policy-based decisions</div><br /><div>Some examples of memories, guesses and apologies in security</div><br /><div>Memories</div><div>Security Policies - for example Triple A policy</div><div>Triple A policies can memorize a map of subjects, objects, and roles. They can even replicate these memories and play them back at runtime to try to make policy enforcement decisions.</div><br /><div>Guesses</div><div>Security Policy Enforcement Decision</div><div>Unfortunately, while the policy enforcement decisions can be based on memorized logic, the decision itself is still a guess, even in the case of Triple A. Any guesses why? Because, the authentication process itself is a guess. It happens to be a guess that you then bind to a principal so it looks very official once you bind your guess to a Kerberos ticket or SAML assertion, but it still a guess.</div><br /><div>Apologies</div><div>Giant Global Bank is sorry your account was compromised!</div><div>And this leads to lots and lots of apologies by companies with poor access control models.</div><br /><div>Some additional examples of information security memories, guesses and apologies.</div><br /><div>Example Memories - Triple A Security Policies, Audit logs, User account information , Authorization Logic - concrete mapping Subject, Resource, Condition, Action</div><br /><div>Example Guesses - Security Policy Enforcement Decision Points, Authentication Logic, Monitoring, detection, fraud response</div><br /><div>Example Apologies - Identity Management tools - provisioning, deprovisioning, Reimburse customer for fraud losses, Compensating Transaction - Giant Global Bank is still sorry your account was compromised!</div><br /><div>The point of this is that security memories, guesses and apologies utilize different processes, different people, and different capabilities to be effective.</div><br /><div>What trends can we identify to lead us toward better qualitative analysis based on the best practices of virtualization, interoperability and reusability.</div><br /><div>Virtualization</div><div>Finding Vulnerabilities in a Virtualized World is a problem because applications are more configured than coded. Runtime behavior and structure not apparent due to weak typing and inversion of control.</div><br /><div>Result - finding bugs becomes harder. Action - use screens to target finding time and resources</div><br /><div>Fixing Vulnerabilities in a Virtualized World is a problem because how do I locate the controls when interfaces run in Beijing, Bangalore and Boston?</div><br /><div>Result - synchronization and/or replication of security policy is problematic. Action - decentralized policy enforcement points and policy decision points. &#0160;</div><br /><div>Interoperability</div><div>Finding interoperable vulnerabilities</div><div>XSS - Javascript is an equal opportunity offender - interoperability for developers and attackers alike.</div><br /><div>Fixing interoperable vulnerabilities</div><div>App servers, ESBs, and services are the attacker’s red carpet to your enterprise, right into your book of business. Interoperable access control can be leveraged across the enterprise.</div><br /><div>Use XML signature for authentication and integrity&#0160;</div><br /><div>&lt;SOAP:Envelope&gt;</div><div><span class="Apple-tab-span" style="white-space:pre">	</span>&lt;SOAP:Header&gt;</div><div><span class="Apple-tab-span" style="white-space:pre">		</span>&lt;WSSE:Security&gt;</div><div><span class="Apple-tab-span" style="white-space:pre">			</span>&lt;ds:Signature&gt;</div><div><span class="Apple-tab-span" style="white-space:pre">				</span>&lt;ds:Reference URI=‘#body’&gt;</div><div><span class="Apple-tab-span" style="white-space:pre">		</span>&lt;/WSSE:Security&gt;</div><div><span class="Apple-tab-span" style="white-space:pre">	</span>&lt;/SOAP:Header&gt;</div><div><span class="Apple-tab-span" style="white-space:pre">	</span>&lt;SOAP:Body wsu:Id=‘body’&gt;</div><div><span class="Apple-tab-span" style="white-space:pre">		</span>…</div><div><span class="Apple-tab-span" style="white-space:pre">	</span>&lt;/SOAP:Body&gt;</div><div>&lt;SOAP:Envelope&gt;</div><br /><div>Use XML encryption to protect sensitive data, don&#39;t pass sensitive data in the clear</div><br /><div>&lt;?xml version=&#39;1.0&#39; encoding=&#39;UTF-8&#39;?&gt;</div><div>&lt;soapenv:Envelope xmlns:soapenv=&quot;http://schemas.xmlsoap.org/soap/envelope/&quot;&gt;</div><br /><div>&lt;soapenv:Body&gt;&lt;ns1:echo xmlns:ns1=&quot;http://sample01.samples.rampart.apache.org&quot;&gt;</div><br /><div><span class="Apple-tab-span" style="white-space:pre">	</span>&lt;param0&gt;My Credit Card Number&lt;/param0&gt;</div><div>&lt;/ns1:echo&gt;</div><div>&lt;/soapenv:Body&gt;</div><div>&lt;/soapenv:Envelope&gt;</div><br /><div>Encrypt the data</div><br /><div>&#0160;&lt;wsse:Security xmlns:wsse=&quot;http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd&quot; soapenv:mustUnderstand=&quot;1&quot;&gt;…</div><div>&#0160;&#0160; &#0160; &#0160; &#0160; &#0160; &#0160;&lt;xenc:EncryptedKey Id=&quot;EncKeyId-3020592&quot;&gt;</div><div>&#0160;&#0160; &#0160; &#0160; &#0160; &#0160; &#0160; &#0160; &lt;xenc:EncryptionMethod Algorithm=&quot;http://www.w3.org/2001/04/xmlenc#rsa-1_5&quot; /&gt;</div><div><span class="Apple-tab-span" style="white-space:pre">		</span> &lt;xenc:CipherValue&gt;</div><div>XNQ0a4legiie5mWFxO6CQkk2hhldYNnKroObue/LXS/VYtvaTgMbCujhGExDi+vlkU//Qc2/T6mx0WVTmBMT3z8rogha8jD+nS9Zr2Bc3CwoTh2lh8wL3D0DEu91iwJT9JByLGXvt7v9lyuxK0ooDOYEClsH974CPmTs3tBC+GQ=</div><div><span class="Apple-tab-span" style="white-space:pre">		</span>&lt;/xenc:CipherValue&gt; &#0160; &#0160; &#0160; &#0160; &#0160; &#0160; &#0160;&#0160;</div><div>&lt;/xenc:CipherData&gt;</div><br /><div>To ensure that these controls are applied use automated tools like static analysis to scan for security mechanism use and coverage.</div><br /><div>In terms of reusability findings and fixes consider two bug findings</div><br /><div>Session management bug: session state is passed around to every component, service and user. Makes for many high priority findings in audit report, also the fix is required on virtually every program</div><br /><div>Data validation bug: Data access object (DAO) has a SQL injection hole. One major high priority finding in report. DAO used by many business logic classes, one fix location serves many classes&#0160;</div><br /><div>To bring these factors together, I generally use a scorecard index [6], so you can measure such things as transport security, message security, threat protection and so on. The hard work in developing the index is developing a useful scale. A scale for XML tokens could use the following</div><br /><div>0: no token</div><div>1: hashed token</div><div>2: hashed and signed token</div><div>3: hashed and signed token from standard authoritative source</div><br /><div>An example scale for XML validation could use:</div><br /><div>0: no validation</div><div>1: schema validation</div><div>2: schema validation against hardened schema</div><div>3: schema validation against standard, hardened schema</div><br /><div>These indexed scales are used to show maturity across the factors in the scorecard. The first part of the talk described value, the value assessment is used to focus time and effort on high value assets. The value assessment can be determined quantitatively. There is hard analytical work to qualitatively determine the scorecard, index, and scales, the quantitative value assessment is used to screen out high value targets for these endeavors. The scoring index is used to track progress and improve quality over time. In the best case scenario, automated tools are used to perform the checks described in the index, and once security is automated just like software developers we may see security innovation make progress in years not decades.</div><br /><div>Thank you for your time.</div><br /><div>1 &quot;Risk Management is where the Money Is&quot; by Dan Geer,&#0160;<a href="http://catless.ncl.ac.uk/Risks/20.06.html">http://catless.ncl.ac.uk/Risks/20.06.html</a></div><br /><div>2 Berkshire Hathaway 2007 Shareholder Letter by Warren Buffett, <a href="http://www.berkshirehathaway.com/letters/2007ltr.pdf">http://www.berkshirehathaway.com/letters/2007ltr.pdf</a></div><br /><div>3 &quot;Software [In]security: Software Security Demand Rising, by Gary McGraw</div><div><a href="http://www.informit.com/articles/article.aspx?p=1237978">http://www.informit.com/articles/article.aspx?p=1237978</a></div><br /><div>4 &quot;SOA and Newton&#39;s Universe&quot; by Pat Helland, <a href="http://blogs.msdn.com/pathelland/archive/2007/05/20/soa-and-newton-s-universe.aspx">http://blogs.msdn.com/pathelland/archive/2007/05/20/soa-and-newton-s-universe.aspx</a></div><br /><div>5 &quot;Memories, Guesses and Apologies&quot; by Pat Helland, <a href="http://blogs.msdn.com/pathelland/archive/2007/05/15/memories-guesses-and-apologies.aspx">http://blogs.msdn.com/pathelland/archive/2007/05/15/memories-guesses-and-apologies.aspx</a></div><br /><div>6 &quot;Web Servicres Security Checklist&quot; by Gunnar Peterson, <a href="http://arctecgroup.net/pdf/WebServicesSecurityChecklist.pdf">http://arctecgroup.net/pdf/WebServicesSecurityChecklist.pdf</a></div>]]></content:encoded>
      <pubDate>Tue, 18 Nov 2008 19:47:55 +0000</pubDate>
      <category domain="http://securityratty.com/tag/information security">information security</category>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/information security spends">information security spends</category>
      <category domain="http://securityratty.com/tag/safety information security">safety information security</category>
      <category domain="http://securityratty.com/tag/versus information security">versus information security</category>
      <category domain="http://securityratty.com/tag/information security budgets">information security budgets</category>
      <category domain="http://securityratty.com/tag/information security budget">information security budget</category>
      <category domain="http://securityratty.com/tag/software security">software security</category>
      <category domain="http://securityratty.com/tag/software security space">software security space</category>
      <source url="http://1raindrop.typepad.com/1_raindrop/2008/11/the-economics-of-finding-and-fixing-vulnerabilities-in-distributed-systems-.html">The Economics of Finding and Fixing Vulnerabilities in Distributed Systems </source>
    </item>
    <item>
      <title><![CDATA[Applying SDL Principles to Legacy Code]]></title>
      <link>http://securityratty.com/article/92d969d155d0bac3cdff2f17709cb618</link>
      <guid>http://securityratty.com/article/92d969d155d0bac3cdff2f17709cb618</guid>
      <description><![CDATA[Hello, this is Scott Stender from iSEC Partners, one of the SDL Pro Network partners. As security consultants, we at iSEC work with a variety of companies to drive security throughout their...]]></description>
      <content:encoded><![CDATA[<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT size=3><FONT face=Calibri>Hello, this is Scott Stender from iSEC Partners, one of the SDL Pro Network partners.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>As security consultants, we at iSEC work with a variety of companies to drive security throughout their development cycle. <SPAN style="mso-spacerun: yes">&nbsp;</SPAN><SPAN style="mso-spacerun: yes">&nbsp;</SPAN>Clients with mature security processes ask that we help carry out parts of their process, from requirements analysis to penetration testing.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Other clients need help defining their security processes, and we help define and kickoff a program based on the Microsoft SDL, other defined processes, or variations thereof, depending on the client’s needs and abilities.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Whether participating in an existing process or helping define one, I personally have been lucky enough to have seen my fair share of successes and failures, and it is this perspective that I hope to share in this guest post.<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT size=3><FONT face=Calibri>I find that legacy code poses a unique challenge for organizations rolling out a new security process.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Often, the resources dedicated to maintaining older code are a small fraction of those devoted to new features or products.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Furthermore, the original developers for such features have often moved on, leaving no subject matter experts to drive reviews.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>The astute reader will ask “How do I apply the principles of the Microsoft SDL to legacy code when I have no development resources and nobody knows how it works?”<o:p></o:p></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT size=3><FONT face=Calibri>The answer is “Start small, and build expertise over time.”<o:p></o:p></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><B style="mso-bidi-font-weight: normal"><FONT size=3><FONT face=Calibri>A Rising Tide Lifts All Boats<o:p></o:p></FONT></FONT></B></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT size=3><FONT face=Calibri>The best thing a security engineering team can do to improve security in the short term is to drive code quality, and the first step in this process is to define and enforce a secure coding standard.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>This helps on two fronts:<SPAN style="mso-spacerun: yes">&nbsp; </SPAN><o:p></o:p></FONT></FONT></P>
<P class=MsoListParagraphCxSpFirst style="MARGIN: 0in 0in 0pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1"><SPAN style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin"><SPAN style="mso-list: Ignore"><FONT face=Calibri size=3>1.</FONT><SPAN style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN></SPAN></SPAN><FONT size=3><FONT face=Calibri>It will improve code quality and reduce implementation flaws across the entire code base.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Unlike other security processes, driving a secure coding standard is <I style="mso-bidi-font-style: normal">relatively</I> easy to accomplish across an entire code base, regardless of the code’s age, by a focused security team.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>That is not to say that it is easy without qualification – a large batch of spaghetti code will require a lot of work to untangle!<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Such an effort can only be called “easy” when compared to, say, comprehensive identification and remediation of design flaws across legacy features.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Even so, improving code quality through the use of secure coding standards offers a unique combination of high impact, applicability to features, and ability to be carried out by a core team that makes it a sensible first step.<o:p></o:p></FONT></FONT></P>
<P class=MsoListParagraphCxSpMiddle style="MARGIN: 0in 0in 0pt 0.5in"><o:p><FONT face=Calibri size=3>&nbsp;</FONT></o:p></P>
<P class=MsoListParagraphCxSpLast style="MARGIN: 0in 0in 10pt 0.5in; TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1"><SPAN style="mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin"><SPAN style="mso-list: Ignore"><FONT face=Calibri size=3>2.</FONT><SPAN style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </SPAN></SPAN></SPAN><FONT size=3><FONT face=Calibri>The security team might notice that some sections of code have more standards violations or outright flaws than others.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>This is an instance of vulnerability clustering, a concept that has been used to predict vulnerability rates and improve quality in the functional realm.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>The evidence is anecdotal, but it stands to reason that portions of code that consistently violate secure coding standards are good places to start looking for other classes of security flaw.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>These are security hotspots, and should be high on the prioritized list for further review.<o:p></o:p></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT size=3><FONT face=Calibri>Security testing may also be applied to legacy code, but initial activities should be considered on a case-by-case basis based on the expected return on investment.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Such testing ranges from using inexpensive off-the-shelf tools to exercise common interfaces to rather expensive custom testing and formal analysis.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>It is worthwhile to begin with off-the-shelf tools, such as those that target file parsers or web applications, and tools created as part of your greater secure development efforts.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>These can help identify easily-found flaws and suggest improvements to the coding standards.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Comprehensive security testing, on the other hand, is best tackled after the Legacy Security Push.<o:p></o:p></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><B style="mso-bidi-font-weight: normal"><FONT size=3><FONT face=Calibri>The Legacy Security Push<o:p></o:p></FONT></FONT></B></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT size=3><FONT face=Calibri>Coding standards and basic testing provide bang for the buck, but formal security processes seek to provide security assurance.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>The challenge for legacy code is that it needs to play catch-up.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Security processes that occur early in the development cycle, such as requirements analysis, design review, and threat modeling, are particularly difficult to achieve years after the fact.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>The main goal of the Legacy Security Push is to create the deliverables from these efforts, the most important of which are security requirements and a full risk analysis.<o:p></o:p></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT size=3><FONT face=Calibri>It may sound trivial, but security requirements are essential.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Not only do they define proper operation for the system in question, they also define assumptions that are suitable for relying systems.<SPAN style="mso-spacerun: yes">&nbsp;&nbsp; </SPAN>It is very common to find security flaws in legacy systems that arise from well-intentioned but incorrect assumptions such as “I assume that the <I style="mso-bidi-font-style: normal">Foo</I> authenticates server <I style="mso-bidi-font-style: normal">Bar</I> when initiating a bank transfer.”<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>It stands to reason that <I style="mso-bidi-font-style: normal">Foo</I> would do so for such an important activity, but this assumption must be validated.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>It is very common for older features to have been deployed in and written for different environments where the security assumptions that are "obvious" today just didn't apply at the time.<o:p></o:p></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT size=3><FONT face=Calibri>When reviewing legacy systems, the first step is to identify such requirements.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>If the original architects, developers or managers are available, they can provide valuable insight at this stage.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>More often than not this is not the case, and analysis must instead rely on what documentation is present and interaction between the software and its consumers.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>The goal is the same as in requirements analysis during project inception, except that in this case one must turn the process on its head and reverse engineer requirements from system behavior.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>At the conclusion of this effort, requirements can be theorized – “<I style="mso-bidi-font-style: normal">Foo</I> must authenticate its server <I style="mso-bidi-font-style: normal">Bar</I> before initiating a bank transfer.”<SPAN style="mso-spacerun: yes">&nbsp; </SPAN><o:p></o:p></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT size=3><FONT face=Calibri>Risk analysis can be performed once a plausible set of requirements have been identified.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Threat modeling is a more structured means of performing such an analysis, with the eventual goal of identifying means by which requirements can be violated by an attacker.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN><o:p></o:p></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT size=3><FONT face=Calibri>As with requirements analysis, original developers would be a valuable resource to consult.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>With or without such help, the first step is to identify how the software works.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>In many cases, help is not available and performing this task requires a great deal of effort.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>For features of moderate size, this author has spent upwards of a month reading code, using process profiling tools, and walking through the software with a debugger to identify program flow and security-sensitive functionality. <o:p></o:p></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT size=3><FONT face=Calibri>Once completed, actual system behavior should be documented and compared against the requirements theorized.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN><SPAN style="mso-spacerun: yes">&nbsp;</SPAN>It might be that the requirements should be re-evaluated (New requirement:<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Do not assume that <I style="mso-bidi-font-style: normal">Foo</I> requires server authentication) or the system may need to be changed (New bug:<SPAN style="mso-spacerun: yes">&nbsp;&nbsp; </SPAN><I style="mso-bidi-font-style: normal">Foo</I> does not verify the CN for <I style="mso-bidi-font-style: normal">Bar</I>).<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>At the end, this information should be sufficient to support a comprehensive threat modeling exercise where security requirements, risks, and their mitigations can be documented.<o:p></o:p></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><B style="mso-bidi-font-weight: normal"><FONT size=3><FONT face=Calibri>Next Steps<o:p></o:p></FONT></FONT></B></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT size=3><FONT face=Calibri>Bringing a legacy feature up to par with its newer kin requires a relatively small number of items:<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>improved code quality, clear security requirements, and a thorough threat model.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>As we have seen, performing even these tasks is quite the effort!<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>I am sure that it is little comfort to be reminded that accomplishing these tasks has simply laid the foundation, and that the true benefit is that the newly-reviewed legacy feature is able to participate fully in the security processes that remain: reviewing cross-component security requirements and assumptions, comprehensive testing, and incident planning, to name a few.<o:p></o:p></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 10pt"><FONT size=3><FONT face=Calibri>Unfortunately, there is no silver bullet in security assurance.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>The soundness of the design and implementation of legacy software is just as important as in newer software, which is why any complete secure software development process will look backwards as well as forwards.<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Feature by feature, from higher priority to lower, the overall security of the software improves as legacy code receives the full security treatment it deserves.<o:p></o:p></FONT></FONT></P><SPAN style="FONT-SIZE: 11pt; LINE-HEIGHT: 115%; FONT-FAMILY: 'Calibri','sans-serif'; mso-bidi-font-family: 'Times New Roman'; mso-fareast-font-family: Calibri; mso-fareast-theme-font: minor-latin; mso-ansi-language: EN-US; mso-fareast-language: EN-US; mso-bidi-language: AR-SA; mso-ascii-theme-font: minor-latin; mso-hansi-theme-font: minor-latin; mso-bidi-theme-font: minor-bidi">Did you find the silver bullet?<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Might you think that defining security requirements is unnecessary?<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Perhaps “It is old and has not been attacked yet.” is a valid security strategy!<SPAN style="mso-spacerun: yes">&nbsp; </SPAN>Please comment below or email me directly at <A href="mailto:scott@isecpartners.com"><FONT color=#0000ff>scott@isecpartners.com</FONT></A> and share your thoughts.</SPAN><img src="http://blogs.msdn.com/aggbug.aspx?PostID=9018591" width="1" height="1">]]></content:encoded>
      <pubDate>Mon, 27 Oct 2008 14:24:00 +0000</pubDate>
      <category domain="http://securityratty.com/tag/legacy code">legacy code</category>
      <category domain="http://securityratty.com/tag/mature security processes">mature security processes</category>
      <category domain="http://securityratty.com/tag/security processes">security processes</category>
      <category domain="http://securityratty.com/tag/cross-component security requirements">cross-component security requirements</category>
      <category domain="http://securityratty.com/tag/security requirements">security requirements</category>
      <category domain="http://securityratty.com/tag/processes">processes</category>
      <category domain="http://securityratty.com/tag/code">code</category>
      <category domain="http://securityratty.com/tag/requirements">requirements</category>
      <category domain="http://securityratty.com/tag/legacy code poses">legacy code poses</category>
      <source url="http://blogs.msdn.com/sdl/archive/2008/10/27/applying-sdl-principles-to-legacy-code.aspx">Applying SDL Principles to Legacy Code</source>
    </item>
    <item>
      <title><![CDATA[Password-Stealing Trojan Spreads Through Latest Windows Zero-Day Vulnerability]]></title>
      <link>http://securityratty.com/article/eb7122ac0f72b025302af86223cea57d</link>
      <guid>http://securityratty.com/article/eb7122ac0f72b025302af86223cea57d</guid>
      <description><![CDATA[A critical security hole fixed by Microsoft with Security Bulletin MS08-067 is actively exploited in the wild by a new password-stealing Trojan. Next to gathering and stealing Windows Live-, Protected...]]></description>
      <content:encoded><![CDATA[A critical security hole fixed by Microsoft with Security Bulletin MS08-067 is actively exploited in the wild by a new password-stealing Trojan. Next to gathering and stealing Windows Live-, Protected Storage- and Microsoft Outlook-credentials which are phoned home to China, the Trojan downloads an additional exploit component from the Internet.
The Trojan exploits the above mentioned [...]]]></content:encoded>
      <pubDate>Sun, 26 Oct 2008 19:16:24 +0000</pubDate>
      <category domain="http://securityratty.com/tag/trojan">trojan</category>
      <category domain="http://securityratty.com/tag/trojan downloads">trojan downloads</category>
      <category domain="http://securityratty.com/tag/trojan exploits">trojan exploits</category>
      <category domain="http://securityratty.com/tag/security bulletin ms08-067">security bulletin ms08-067</category>
      <category domain="http://securityratty.com/tag/additional exploit component">additional exploit component</category>
      <category domain="http://securityratty.com/tag/windows live-">windows live-</category>
      <category domain="http://securityratty.com/tag/microsoft">microsoft</category>
      <category domain="http://securityratty.com/tag/internet">internet</category>
      <category domain="http://securityratty.com/tag/storage-">storage-</category>
      <source url="http://cyberinsecure.com/password-stealing-trojan-spreads-through-latest-windows-zero-day-vulnerability/">Password-Stealing Trojan Spreads Through Latest Windows Zero-Day Vulnerability</source>
    </item>
    <item>
      <title><![CDATA[MS08-067 and the SDL]]></title>
      <link>http://securityratty.com/article/df5eba2c21ebdf631d2dd9fbe82532ab</link>
      <guid>http://securityratty.com/article/df5eba2c21ebdf631d2dd9fbe82532ab</guid>
      <description><![CDATA[Hi, Michael here
No doubt you are aware of the out-of-band security bulletin issued by the Microsoft Security Response Center today, and like all security vulnerabilities, this is a vulnerability we...]]></description>
      <content:encoded><![CDATA[<P mce_keep="true">Hi, Michael here.</P>
<P>No doubt you are aware of the out-of-band security bulletin issued by the <A href="http://www.microsoft.com/technet/security/Bulletin/MS08-067.mspx" mce_href="http://www.microsoft.com/technet/security/Bulletin/MS08-067.mspx">Microsoft Security Response Center</A> today, and like all security vulnerabilities, this is a vulnerability we can learn from and, if necessary, can use to shape future versions of the Security Development Lifecycle (SDL).</P>
<P>Before I get into some of the details, it's important to understand that the SDL is designed as a multi-pronged security process to help systemically reduce security vulnerabilities. In theory, if one facet of the SDL process fails to prevent or catch a bug, then some other facet should prevent or catch the bug. The SDL also mandates the use of security defenses, because we know full well that the SDL process will never catch all security bugs. As we have said many times, the goal of the SDL is to "Reduce vulnerabilities, and reduce the severity of what's missed."</P>
<P>In this post, I want to focus on the SDL-required code analysis, code review, fuzzing and compiler and operating system defenses and how they fared.</P>
<H3>Code Analysis and Review</H3>
<P>I want to start by analyzing the code to understand why we did not find this bug through manual code review nor through the use of our static analysis tools. First, the code in question is reasonably complex code to canonicalize path names; for example, strip out ‘..' characters and such to arrive at the simplest possible directory name. The bug is a stack-based buffer overflow inside a loop; finding buffer overruns in loops, especially complex loops, is difficult to detect with a high degree of probability without producing many false positives. At a later date I will publish more of the source code for the function. </P>
<P>The loop inside the function walks along an incoming string to determine if a character in the path might be a dot, dot-dot, slash or backslash and if it is then applies canonicalization algorithms.</P>
<P>The irony of the bug is it occurs while calling a bounded function call:</P>
<BLOCKQUOTE>
<P>_tcscpy_s(previousLastSlash, pBufferEnd - previousLastSlash, ptr + 2);</P></BLOCKQUOTE>
<P>This function is a macro that expands to <A href="http://msdn.microsoft.com/en-us/library/td1esda9(VS.80).aspx" mce_href="http://msdn.microsoft.com/en-us/library/td1esda9(VS.80).aspx">wcscpy_s</A>(dest, len, source); technically, the bug is not in the call to wcscpy_s, but it's in the way the arguments are calculated. As I alluded to, all three arguments are highly dynamic and constantly updated within the while() loop. There is a great deal of pointer arithmetic in this loop. Without going into all the gory attack details, given a specific path, and after the while() loop has been passed through a few times, the pointer, previousLastSlash, gets clobbered. </P>
<P>In my opinion, hand reviewing this code and successfully finding this bug would require a great deal of skill and luck. So what about tools?&nbsp; It's very difficult to design an algorithm which can analyze C or C++ code for these sorts of errors.&nbsp; The possible variable states grows very, very quickly.&nbsp; It's even more difficult to take such algorithms and scale them to non-trivial code bases. This is made more complex as the function accepts a highly variable argument, it's not like the argument is the value 1, 2 or 3! Our present toolset does not catch this bug. </P>
<P>Ok, now I'm really going out on a limb with this next section.</P>
<P>Over the last year or so I've noticed that the security vulnerabilities across Microsoft, but most noticeably in Windows have become bugs of a class I call "onesey - twosies" in other words, one-off bugs. There is a good side and a bad side to this. First the good news; I think perhaps we have removed a good number of the low-hanging security vulnerabilities from many of our products, especially the newer code. The bad news is, we'll continue to have vulnerabilities because you cannot train a developer to hunt for unique bugs, and creating tools to find such bugs is also hard to do without incurring an incredible volume of false positives. With all that said, I will add detail about one-off bugs to our internal education; I think it's important to make people aware that even with great tools and great security-savvy engineers, there are still bugs that are very hard to find.</P>
<H3>Fuzz Testing</H3>
<P>I'll be blunt; our fuzz tests did not catch this and they should have. So we are going back to our fuzzing algorithms and libraries to update them accordingly. For what it's worth, we constantly update our fuzz testing heuristics and rules, so this bug is not unique.</P>
<H3>Defenses</H3>
<P>If you want the full details of the defenses, and how they come into play on Windows Vista and Windows Server 2008, I urge you to read teh SVRD team's in-depth <A href="http://blogs.technet.com/swi/" mce_href="http://blogs.technet.com/swi/">analysis</A>&nbsp;once it is posted.</P>
<P>A big focus of the SDL is to define and require defenses because we have no allusions about finding or preventing all security vulnerabilities by attempting to get the code right all the time, because no-one can do that. No one. &nbsp;See my comment above about one-off bugs! </P>
<P>Let's look at each SDL mandated requirement and how they fared in light of this vulnerability.</P>
<H4>-GS</H4>
<P>The -GS story is not so simple. A lot of code is executed before a cookie check is made and the attacker can control the overflow because the overflow starts at an offset before the stack buffer, rather than at the stack buffer itself. So the attacker can overwrite other frames on the call stack, corresponding to functions that return before a cookie check is made. That's a long way of saying that -GS was not meant to prevent this type of scenarios.</P>
<H4>ASLR and NX</H4>
<P>The code fully complies with the SDL, and is linked with /DYNAMICBASE and /NXCOMPAT on Windows Vista and Windows Server 2008. There are great defenses when used together, and reduce the chance of a successful attack substantially. Also, the stack offset is randomized too, making a deterministic attack even more unlikely.</P>
<H4>Service Restart Policy</H4>
<P>By default the affected service is marked to restart only twice after a crash on Windows Vista and Windows Server 2008, which means the attacker has only two attempts to get the attack right. Prior to Windows Vista, the attacker has unlimited attempts because the service restarts indefinitely. </P>
<H4>Authentication</H4>
<P>Thanks to mandatory integrity control (MIC) settings (which comes courtesy of UAC) the networking endpoint that leads to the vulnerable code requires authentication on Windows Vista and Windows Server 2008 by default. Prior to Windows Vista, the end point is always anonymous, so anyone can attack it, so long as the attacker can traverse the firewall. This is a great example of SDL's focus on attack surface reduction; requiring authentication means the number of attackers that can access the entry point is dramatically reduced.</P>
<H4>Firewall</H4>
<P>We enabled the firewall by default in Windows XP SP2 and later, this was a direct learning from the Blaster worm. By default, ports 139 and 445 are not opened to the Internet on Windows XP SP2, Windows Vista and Windows Server 2008. </P>
<H3>Summary</H3>
<P>The $64,000 question we ask ourselves when we issue any bulletin is "did SDL fail?" and the answer in this case is categorically "No!" No because as I said earlier the goal of the SDL is "Reduce vulnerabilities, and reduce the severity of what you miss." Windows Vista and Windows Server 2008 customers are protected by the defenses in the operating system that have been crafted in part by the SDL. The development team who built the affected component compiled and linked with the appropriate settings as described in "<A href="http://msdn.microsoft.com/en-us/library/bb430720.aspx" mce_href="http://msdn.microsoft.com/en-us/library/bb430720.aspx">Windows Vista ISV Security</A>" and <A href="http://www.microsoft.com/mspress/books/10723.aspx" mce_href="http://www.microsoft.com/mspress/books/10723.aspx">Writing Secure Code for Windows Vista</A> so that their service is protected by the operating system. </P>
<P>The team did not poke holes through the firewall unnecessarily, in accordance with the SDL.</P>
<P>The team reduced their attack surface, in accordance with the SDL, by requiring authenticated connections rather than anonymous connections by default.</P>
<P>We know that the SDL-mandated -GS has very strict heuristics so some functions are not protected by a stack cookie, but in this case, there is no buffer on the stack, so there will be no cookie. We know this. There are no plans to remedy this in the short term. </P>
<P>Fuzzing missed the bug, so we will update our fuzz testing heuristics, but we continually update our fuzzing heuristics anyway. </P>
<P>In short, based on what we know right now, Windows Vista and Windows Server 2008 customers are protected because of the SDL-mandated defenses in the operating system, and because the development team adhered to the letter of the SDL to take advantage of those defenses.</P>
<P>Chalk one up for Windows Vista and later and the SDL!</P>
<P>As usual, questions and comments are very welcome.</P><img src="http://blogs.msdn.com/aggbug.aspx?PostID=9012073" width="1" height="1">]]></content:encoded>
      <pubDate>Wed, 22 Oct 2008 21:09:00 +0000</pubDate>
      <category domain="http://securityratty.com/tag/manual code review">manual code review</category>
      <category domain="http://securityratty.com/tag/code review">code review</category>
      <category domain="http://securityratty.com/tag/vulnerabilities">vulnerabilities</category>
      <category domain="http://securityratty.com/tag/reduce security vulnerabilities">reduce security vulnerabilities</category>
      <category domain="http://securityratty.com/tag/sdl">sdl</category>
      <category domain="http://securityratty.com/tag/windows">windows</category>
      <category domain="http://securityratty.com/tag/windows server">windows server</category>
      <category domain="http://securityratty.com/tag/sdl process fails">sdl process fails</category>
      <category domain="http://securityratty.com/tag/sdl process">sdl process</category>
      <source url="http://blogs.msdn.com/sdl/archive/2008/10/22/ms08-067.aspx">MS08-067 and the SDL</source>
    </item>
    <item>
      <title><![CDATA[Partial Disclosure - The Good, Bad, and Ugly]]></title>
      <link>http://securityratty.com/article/0f6f787360fca21b1b1d9b08ece3672b</link>
      <guid>http://securityratty.com/article/0f6f787360fca21b1b1d9b08ece3672b</guid>
      <description><![CDATA[There is apparently a bit of fear going around information security circles that the next big trend in the disclosure wars is going to be Partial Disclosure. In the past, the vulnerability research...]]></description>
      <content:encoded><![CDATA[<p>There is apparently a bit of fear going around information security circles that the next big trend in the disclosure wars is going to be &#8220;Partial Disclosure&#8221;. In the past, the vulnerability research community has embraced the concepts of &#8220;Full Disclosure&#8221; and/or &#8220;Non-Disclosure&#8221;. Once those concepts had been sufficiently played out, the general consensus was to move towards &#8220;Responsible Disclosure&#8221; whereby the security researcher responsibly discloses the discovered vulnerability to the vendor and works in a cooperative fashion in an effort to minimize the risk to the general user populous. This has worked well in the vast majority of cases that I have had the pleasure of managing the disclosure process.</p>
<p><b>Partial Disclosure - The Good</b></p>
<p>The responsible disclosure process tends to break down in rare occasions where the vendor doesn&#8217;t want to fix the issue. When this occurs, the researcher is put into a difficult position whereby full disclosure could put users&#8217; systems at high risk of compromise. The other case where partial disclosure becomes an alternative is when the researcher has discovered a design flaw in a protocol or underlying multiple vendor component. Examples of this case include the DNS flaws published this past summer by Dan Kaminsky and the TCP denial of service condition discovered by Robert E. Lee and Jack Louis that is currently in the disclosure process. When the flaw affects a very large number of vendors and the actual problem is located within the underlying protocols that support the communications of the Internet as a whole, one possible solution is to follow a partial disclosure model where phasing the details to the general public can be used to encourage adoption and creation of patches throughout the enormous target audience.</p>
<p><b>Partial Disclosure - The Bad</b></p>
<p>What is driving the fear surrounding partial disclosure is the potential for abuse. When a major flaw is partially disclosed, a number of potential issues may occur. First and foremost, the further along the partial disclosure path we are, the more details will be released to the public, and the higher the probability that someone (either good or bad intentioned) will figure out the exploit and disclose the details. Second, when partially disclosing, the vendor&#8217;s hand is being forced into a situation that could speed up fixes, reduce testing, and cause ripple problems elsewhere within the infrastructure. It is difficult enough to dance the fine time line when doing responsible disclosure, but if we are escalated to the point of partial disclosure, additional fuel is added to the fire.</p>
<p><b>The Ugly</b></p>
<p>The real ugly part of partial disclosure is when we add to the equation the ability to spread fear, uncertainty, and doubt into the normal user community. It is generally well accepted that FUD can be used to drive additional revenue. If it is possible to increase the perceived magnitude of the &#8220;problem&#8221; that your product or service solves, it is possible to directly impact the demand for that product or service. That is the major fear imposed by the growing trend of partial disclosure. By releasing just enough information to trigger wide scale speculation into the flaw, it is possible to create buzz and garner media attention resulting in a lot of speculation and very little hard facts around the issue. The potential for abuse by the security industry at large is enormous.</p>
<p><b>The Fix</b></p>
<p>Some have suggested a group of security researchers be convened to vet the requirement of partial disclosure and to allow for independent peer review of any security research that requires the partial disclosure process. This suggestion leaves questions regarding who would stand on this group and who would be impartial enough to ensure that the right thing was always done regardless of profit potential. It also leaves open the opportunity for member researchers to utilize the information gathered during the vetting process to position themselves to profit from the data upon release. It might be wiser to rely on a higher level authority or government entity to manage this process and use the services of security researchers as required for subject matter expertise. While a group of this type wouldn&#8217;t ensure that all partial disclosure is appropriate, it would hopefully limit the potential for abuse and the ever present chance that people try to profit from the FUD that surrounds the current partial disclosure process.</p>
]]></content:encoded>
      <pubDate>Tue, 21 Oct 2008 09:58:00 +0000</pubDate>
      <category domain="http://securityratty.com/tag/partial disclosure">partial disclosure</category>
      <category domain="http://securityratty.com/tag/process">process</category>
      <category domain="http://securityratty.com/tag/responsible disclosure process">responsible disclosure process</category>
      <category domain="http://securityratty.com/tag/partial disclosure process">partial disclosure process</category>
      <category domain="http://securityratty.com/tag/disclosure">disclosure</category>
      <category domain="http://securityratty.com/tag/partial disclosure model">partial disclosure model</category>
      <category domain="http://securityratty.com/tag/responsible disclosure">responsible disclosure</category>
      <category domain="http://securityratty.com/tag/partial disclosure path">partial disclosure path</category>
      <category domain="http://securityratty.com/tag/disclosure andor non-disclosure">disclosure andor non-disclosure</category>
      <source url="http://www.veracode.com/blog/2008/10/partial-disclosure-the-good-bad-and-ugly/">Partial Disclosure - The Good, Bad, and Ugly</source>
    </item>
    <item>
      <title><![CDATA[Optical encryption called capable of 100G bps]]></title>
      <link>http://securityratty.com/article/d284bb22edf39f801b3de81b8a659dc5</link>
      <guid>http://securityratty.com/article/d284bb22edf39f801b3de81b8a659dc5</guid>
      <description><![CDATA[Researchers have created an optical network component that they say can encrypt data traveling at 100G bps (bits per second), far outpacing current electronic encryption...]]></description>
      <content:encoded><![CDATA[Researchers have created an optical network component that they say can encrypt data traveling at 100G bps (bits per second), far outpacing current electronic encryption technologies.]]></content:encoded>
      <pubDate>Mon, 20 Oct 2008 20:00:00 +0000</pubDate>
      <category domain="http://securityratty.com/tag/100g bps">100g bps</category>
      <category domain="http://securityratty.com/tag/optical network component">optical network component</category>
      <category domain="http://securityratty.com/tag/encrypt data">encrypt data</category>
      <category domain="http://securityratty.com/tag/researchers">researchers</category>
      <category domain="http://securityratty.com/tag/bits">bits</category>
      <source url="http://www.networkworld.com/news/2008/102108-optical-encryption-called-capable-of.html?fsrc=rss-security">Optical encryption called capable of 100G bps</source>
    </item>
    <item>
      <title><![CDATA[AF083-022: Visualization for Command and Control of Cyberspace Operations]]></title>
      <link>http://securityratty.com/article/04478e019cd46327427f88b45cf76a53</link>
      <guid>http://securityratty.com/article/04478e019cd46327427f88b45cf76a53</guid>
      <description><![CDATA[AF083-022 TITLE: Visualization for Command and Control of Cyberspace Operations
TECHNOLOGY AREAS: Air Platform, Information Systems, Space Platforms, Human Systems
The technology within this topic is...]]></description>
      <content:encoded><![CDATA[<p>AF083-022  TITLE: Visualization for Command and Control of Cyberspace Operations</p>
<p>TECHNOLOGY AREAS: Air Platform, Information Systems, Space Platforms, Human Systems</p>
<p>The technology within this topic is restricted under the International Traffic in Arms Regulation (ITAR), which controls the export and import of defense-related material and services. Offerors must disclose any proposed use of foreign nationals, their country of origin, and what tasks each would accomplish in the statement of work in accordance with section 3.5.b.(7) of the solicitation.</p>
<p>OBJECTIVE: Develop visualization techniques for planning and execution of Cyberspace operations.</p>
<p>DESCRIPTION: Fulfilling the Air Force mission “… to fly and fight in Air, Space, and Cyberspace” requires effective C2 tools for the observation, planning and execution of cyberspace operations. Conventional battlespace visualization tools were developed for the physical world (i.e., geospatially oriented), where the battlespace, weapons and effects are concrete, often observable entities. Cyberspace and its critical electronic infrastructures are an artificial world that must be created, modified and sustained by the warfighter. This artificial world of cyberspace has concrete links back to the physical world that shape the information landscape, affect the decision-making process, and control the communication channels crucial to C2.</p>
<p>Standard, geospatially oriented C2 tools are not suitable for providing cyber combatants with comparable situation awareness to understand events, evaluate options, and make decisions in the electromagnetic domain. The combatants in the cyber domain needs to be able to quickly see and understand not just the physical relationships of the traditional battlespace, but also the logical relationships and information dependencies in the abstract landscape of cyberspace. Cyber C2 visualizations need to provide information for strategy, tactics and execution of effects that may, or may not, have physical correlates. Examples of these cyber events include network attack detection, attack identification, damage assessment, denial of service (DOS) warnings, and information warfare or cyber-attack operations.</p>
<p>For example, a commander may be planning to intentionally disrupt a portion of his network to investigate a cyber-attack. He will need to understand what ripple effects will occur across the functionally diverse and geographically distributed network. These ripple effects will have both a cyber component (e.g., locations that will lose connectivity or suffer degraded performance characteristics) and a real-world component (e.g., information about enemy forces may be unavailable or delayed, reducing blue force effectiveness) that must be visualized, explored and tasked from within his C2 tools.</p>
<p>Decision makers will greatly benefit from innovative visualization tools that can improve their understanding of all aspects of the Cyber domain. These aspects include 1) the current state of the information environment, the physical and virtual battlespace and enemy and friendly capabilities and vulnerabilities; 2) the scope and scale of courses of action that affect information or information networks; 3) the primary effects and ripple effects of an operation in both the physical and cyber battlespaces, and 4) the risks for collateral damage associated with cyber warfare activities.</p>
<p>PHASE I: Identify cyberspace characteristics relevant to C2 visualization. Identify correlation methods and visualization techniques to understand battlespace, operations, and effects. Define metrics to evaluate efficacy. Document results in a written report, including mockups of proposed visualizations.</p>
<p>PHASE II: Construct a working prototype to demonstrate integrated visualization of cyber data showing 1) the status of information environment, 2) its effect on the conventional battlespace, and 3) the status of information operations. Evaluate effectiveness using metrics defined in Phase I.</p>
<p>PHASE III / DUAL USE: Military application: Additional military applications include command and control environments, like the Air Operations Centers (AOCs). Commercial application: Monitoring and defending infrastructures (e.g., financial and energy) against cyber-attacks. Visualization cyberspace is beneficial for security of commercial communication and information networks.</p>
<p>REFERENCES:</p>
<p>1. ‘<a href="www.af.mil/news/story.asp?id=123028524" target="_blank">Air Force leaders to discuss new ‘Cyber Command’</a></p>
<p>2. Laura S. Tinnel, O. Sami Saydjari, and Joshua W. Haines, An Integrated Cyber Panel System, IEEE Computer Society,</p>
<p>3. Anita D’Amico and Stephen Salas, Visualization as an Aid for Assessing the Mission Impact of Information Security Breaches, IEEE 2003.</p>
<p>4. Tim Bass, “<a href="http://www.silkroad-asia.com/d/node/34" target="_blank">Cyberspace Situational Awareness Demands Mimic Traditional Command Requirements</a>,” AFCEA Signal Magazine, February 2000.</p>
<p>KEYWORDS: visualization, cyber, human factors, planning, situation awareness, command and control, HCI</p>
<p>Reference. <a href="http://www.dodsbir.net/sitis/display_topic.asp?Bookmark=34486">SITIS Topic Details, Visualization for Command and Control of Cyberspace Operations</a></p>
<p>See also:  <a href="http://www.dodsbir.net/solicitation/sbir083/af083.doc">http://www.dodsbir.net/solicitation/sbir083/af083.doc</a></p>
]]></content:encoded>
      <pubDate>Fri, 17 Oct 2008 20:01:42 +0000</pubDate>
      <category domain="http://securityratty.com/tag/visualization">visualization</category>
      <category domain="http://securityratty.com/tag/information landscape">information landscape</category>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/information operations">information operations</category>
      <category domain="http://securityratty.com/tag/operations">operations</category>
      <category domain="http://securityratty.com/tag/visualization techniques">visualization techniques</category>
      <category domain="http://securityratty.com/tag/develop visualization techniques">develop visualization techniques</category>
      <category domain="http://securityratty.com/tag/cyber-attack">cyber-attack</category>
      <category domain="http://securityratty.com/tag/cyber-attack operations">cyber-attack operations</category>
      <source url="http://www.thecepblog.com/2008/10/18/af083-022-visualization-for-command-and-control-of-cyberspace-operations/">AF083-022: Visualization for Command and Control of Cyberspace Operations</source>
    </item>
    <item>
      <title><![CDATA[New case study on RSA enVision]]></title>
      <link>http://securityratty.com/article/4ce9b3d3f904670dd37305aa343aac8f</link>
      <guid>http://securityratty.com/article/4ce9b3d3f904670dd37305aa343aac8f</guid>
      <description><![CDATA[The Institute of Applied Network Security released a case study on the implementation of RSA enVision at the Depository Trust Clearing Corporation (DTCC). DTCC is an organization that acts as the back...]]></description>
      <content:encoded><![CDATA[The Institute of Applied Network Security released a <a href="http://www.rsa.com/products/envision/success/9605_DTCC-RSA_Case_Study_final.pdf">case study</a> on the implementation of RSA enVision at the Depository Trust Clearing Corporation (DTCC). DTCC is an organization that acts as the back end for Wall Street, processing $1.8 quadrillion in securities transactions in 2007, and thus an essential component in our economy.]]></content:encoded>
      <pubDate>Wed, 08 Oct 2008 20:00:00 +0000</pubDate>
      <category domain="http://securityratty.com/tag/rsa envision">rsa envision</category>
      <category domain="http://securityratty.com/tag/depository trust">depository trust</category>
      <category domain="http://securityratty.com/tag/network security">network security</category>
      <category domain="http://securityratty.com/tag/dtcc">dtcc</category>
      <category domain="http://securityratty.com/tag/essential component">essential component</category>
      <category domain="http://securityratty.com/tag/wall street">wall street</category>
      <category domain="http://securityratty.com/tag/securities transactions">securities transactions</category>
      <category domain="http://securityratty.com/tag/study">study</category>
      <category domain="http://securityratty.com/tag/institute">institute</category>
      <source url="http://www.rsa.com/blog/blog_entry.aspx?id=1362">New case study on RSA enVision</source>
    </item>
    <item>
      <title><![CDATA[MSP Snapshot Monitoring with EM7]]></title>
      <link>http://securityratty.com/article/5288692e82e0f23665e5086e43db9ed4</link>
      <guid>http://securityratty.com/article/5288692e82e0f23665e5086e43db9ed4</guid>
      <description><![CDATA[Between the fifth anniversary for ScienceLogic and the Inc 500 milestone, weve become very nostalgic about the beginnings of the company and EM7. For instance, did you know that EM7 was originally...]]></description>
      <content:encoded><![CDATA[<p>Between the <a href="http://blog.sciencelogic.com/sciencelogics-5-year-anniversary/08/2008" target="_blank">fifth anniversary for ScienceLogic</a> and the Inc 500 milestone, we’ve become very nostalgic about the beginnings of the company and EM7. For instance, did you know that EM7 was originally designed with managed service providers in mind? Not so surprising when 5 of the first 6 employees (including all 3 founders) came from hosting and MSP backgrounds and had first-hand experience with the daily trials and tribulations of MSP operations – and the tools that didn’t quite work for them.
<p><a href="http://blog.sciencelogic.com/wp-content/uploads/2008/10/john-at-interop-vegas.jpg"><img style="border-right: 0px; border-top: 0px; margin: 0px 10px 10px 0px; border-left: 0px; border-bottom: 0px" height="184" alt="John at Interop Vegas" src="http://blog.sciencelogic.com/wp-content/uploads/2008/10/john-at-interop-vegas-thumb.jpg" width="244" align="left" border="0"></a>Here we talk to John Proctor, who started out as one of our first customers (and the first MSP customer). And he believed in it so much, he eventually became part of the ScienceLogic team. (Remember &#8220;I&#8217;m not only the President, I&#8217;m also a client&#8221; from <a href="http://www.hairclub.com/inthenews_article1.php" target="_blank">the Hair Club for Men</a>?)
<p>John shares his perspectives about the service provider world and why he took a chance on a little-known product called EM7.
<p><strong>ScienceLogic:</strong> What is your background? How many years have you worked as a service provider and for what types of companies?
<p><strong>John Proctor:</strong> I have been working with Service providers for over twelve years. I worked at a major regional service provider for six years and before that I designed and built national and international networks for ISP’s and Fortune 500 companies as a consultant for PriceWaterhouseCoopers and WorldComm.
<p><strong>ScienceLogic:</strong> You were one of the first customers of EM7 – why did you choose it and how did you get over the hurdles associated with using a start-up company’s product?
<p><strong>John Proctor:</strong> We were actually customer number five. Back in 2004 when we evaluated and purchased EM7 we could see that EM7 provided about 80% of what we were looking for in one integrated solution right out of the box. One of the things that sold us on EM7 was that the ScienceLogic founders had all previously worked for a service provider, so we knew they understood our business and our challenges. But in the end, it comes down to features. Once we compared EM7 functionality to the alternatives, it was clearly a “no brainer.”
<p><strong>ScienceLogic:</strong> What other alternatives were being considered?
<p><strong>John Proctor:</strong> Well, we had started with a few point solutions, but as our business and product offerings matured, this resulted in a growing number of point solutions. What started with 3 or 4 ended up as 14 separate tools. They all had strengths but what they didn’t have was integration and because of this they could not scale. And, if the tools could not scale, our business could not grow.
<p>So, naturally we started looking at framework solutions, but they are expensive to buy, expensive to implement, and expensive to maintain. At one point, we even considered some open source projects. There were several that showed promise, but we would still be stuck with tools that were not integrated. So then we considered hiring developers to cobble something together that would work for our business. The only problem with this alternative was that we felt it would take 6 to 8 months before we could have something viable to work with.
<p><strong>ScienceLogic:</strong> What products were you using before EM7? What were your goals?
<p><strong>John Proctor:</strong> Before we purchased EM7 we used 14 different point solutions to deliver our products and services to the marketplace. Tools like NetCool, Openview, Argent, Heat, What’s Up Gold as well as several other point solutions, vendor specific applications and manually updated spreadsheets. And, as I mentioned before, this does not scale. This also adds a great deal of complexity when you begin to consider business continuity and disaster recovery. All these tools were vital to the delivery of our products and services. Any service provider will tell you it is all about uptime. So if the product is uptime, the tools used to deliver it have to be available 24&#215;7x365.
<p>Our goals were simple: scale and redundancy. As it turns out, the solution was simple as well. EM7 provided a tool that could replace the functionality of almost half of the existing point solutions and the applications that could not be replaced were integrated with EM7 to provide our staff with a “single pane of glass” to see the status and performance of each area of the business from one application. We had visibility into everything from facility systems to applications using EM7.
<p>ScienceLogic also delivers an extensible configuration that addressed uptime and redundancy. We deployed collectors throughout our network that reported back to a central pair of redundant database servers and with this configuration we were able to perform backups and add capacity without taking the system down.
<p><strong>ScienceLogic:</strong> Why are service providers different from enterprises? How are their needs different?
<p><strong>John Proctor:</strong> First and foremost, service providers face the same challenges that only the largest enterprises ever face and they also have many unique challenges that only service providers experience.
<p>One challenge we faced was that we had multiple datacenters in different states. They were all interconnected with plenty of bandwidth between each site, but the tools were not designed to be used across the WAN. Our staff in our remote data center did not have the same access as our staff in the corporate office. Since EM7 is web-based, it immediately eliminated this problem.
<p>Another challenge is that service providers must manage systems across multiple domains. Back in the early version of a specific tool we were using before EM7, the only way you could implement it across multiple domains was to put the same username and password on every computer that you monitored. Beyond the security concerns, maintenance was a nightmare. Anytime we had to change the password, we would get locked out of dozens upon dozens of systems. When the password was changed on the monitoring server, it would attempt to login to the remote machines and fail. Repeated attempts would result in the account getting locked. I think that vendor eventually addressed this issue, but service providers seldom find tools that were designed for their unique situations.
<p><strong>ScienceLogic:</strong> How is EM7 geared to service providers?
<p><strong>John Proctor:</strong> Enterprise IT is a trusted part of the business; they are one of the team. Service providers are outsiders that must earn trust by showing the customer exactly what they are doing.
<p>EM7 provides a multi-tenant environment that allows service providers to manage systems across many different customers while at the same time providing the customer access to see the same information but only what’s relevant to them.
<p>EM7 was built by service providers and even includes a few features just for them. Two of my favorites are bandwidth billing and the emergency notification system. Take bandwidth billing, for instance. EM7 provides a way to collect bandwidth utilization, store subscription information, and calculate a bill from any one of about 10 different methodologies. And at the end of the billing period, EM7 sends the completed report out to whomever you chose via email.
<p>Another unique service provider feature is the emergency notification system. EM7 allows the provider to track what customers used their unique infrastructure components. If they have to perform maintenance on the infrastructure component or have a problem they can send an email to all of the impacted customers in a matter of minutes.
<p><strong>ScienceLogic:</strong> What trends do you see for service providers? What about big trends such as virtualization and cloud computing – how will they impact service providers?
<p><strong>John Proctor:</strong> Virtualization is really hot for service providers right now and for the same reasons as in the enterprise. Service providers run data centers and data centers must be powered and cooled. So, anytime they can use a virtual server instead of adding physical equipment it is a good thing. But then you add the complexity that multiple customers reside on the same host and you must track things like bandwidth utilizations by guest OS, and it all gets a little harder. Lucky for us this is not a problem for EM7.
<p>I still think it’s early days for cloud computing. Depending on who you talk to, much of what service providers (especially the big ones) have already been doing with SAAS offerings and hosted applications could be described as cloud computing already. In which case, service providers are ahead of the game. But whatever the “final” definition, cloud computing actually shares many similarities with virtualization – in that service providers (or enterprises) will need to be able to manage far more “devices” in real-time with “zero downtime” expectations by customers. What this really means is that you’re going to see much more automation in provisioning and IT monitoring tools to handle the scale and speed with which things can change in the data center given vm migration and the talked-about switching between “clouds” that can be used for high availability. </p>
]]></content:encoded>
      <pubDate>Wed, 08 Oct 2008 12:51:50 +0000</pubDate>
      <category domain="http://securityratty.com/tag/em7">em7</category>
      <category domain="http://securityratty.com/tag/service providers">service providers</category>
      <category domain="http://securityratty.com/tag/service providers experience">service providers experience</category>
      <category domain="http://securityratty.com/tag/service providers seldom">service providers seldom</category>
      <category domain="http://securityratty.com/tag/impact service providers">impact service providers</category>
      <category domain="http://securityratty.com/tag/em7 functionality">em7 functionality</category>
      <category domain="http://securityratty.com/tag/em7 sends">em7 sends</category>
      <category domain="http://securityratty.com/tag/service provider">service provider</category>
      <category domain="http://securityratty.com/tag/service provider world">service provider world</category>
      <source url="http://blog.sciencelogic.com/msp-snapshot-monitoring-with-em7/10/2008">MSP Snapshot Monitoring with EM7</source>
    </item>
    <item>
      <title><![CDATA[Two Years of Broken Crypto: Debian's Dress Rehearsal for a Global PKI Compromise]]></title>
      <link>http://securityratty.com/article/432d2495bf0e8b9c969c9d8efd4895eb</link>
      <guid>http://securityratty.com/article/432d2495bf0e8b9c969c9d8efd4895eb</guid>
      <description><![CDATA[A patch to the OpenSSL package maintained by Debian GNU/Linux (an operating system composed of free and open source software that can be used as a desktop or server OS) submitted in 2006 weakened its...]]></description>
      <content:encoded><![CDATA[A patch to the OpenSSL package maintained by Debian GNU/Linux (an operating system composed of free and open source software that can be used as a desktop or server OS) submitted in 2006 weakened its pseudo-random number generator (PRNG), a critical component for secure key generation. Unnoticed for two years, the weak PRNG created a crypto-implementation nightmare with wide-ranging consequences that are difficult to repair. Putting both servers and users at risk, this vulnerability affected OpenSSH, Apache (mod_ssl), the onion router (TOR), OpenVPN, and other applications. In this article, I'll examine the issue and its consequences.<br style="clear: both;"/>
  <img alt="" style="border: 0; height:1px; width:1px;" border="0" src="http://www.pheedo.com/img.phdo?i=82b45bc2d7e3da625459c51c5bb78bca" height="1" width="1"/>
<img src="http://www.pheedo.com/feeds/tracker.php?i=82b45bc2d7e3da625459c51c5bb78bca" style="display: none;" border="0" height="1" width="1" alt=""/>]]></content:encoded>
      <pubDate>Wed, 08 Oct 2008 00:42:07 +0000</pubDate>
      <category domain="http://securityratty.com/tag/prng">prng</category>
      <category domain="http://securityratty.com/tag/secure key generation">secure key generation</category>
      <category domain="http://securityratty.com/tag/weak prng">weak prng</category>
      <category domain="http://securityratty.com/tag/critical component">critical component</category>
      <category domain="http://securityratty.com/tag/openssl package">openssl package</category>
      <category domain="http://securityratty.com/tag/debian gnulinux">debian gnulinux</category>
      <category domain="http://securityratty.com/tag/onion router">onion router</category>
      <category domain="http://securityratty.com/tag/consequences">consequences</category>
      <category domain="http://securityratty.com/tag/source software">source software</category>
      <source url="http://www.pheedo.com/click.phdo?i=82b45bc2d7e3da625459c51c5bb78bca">Two Years of Broken Crypto: Debian's Dress Rehearsal for a Global PKI Compromise</source>
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