SaaS is taking a bite out of the $18 billion IT management market. A new Forrester Research report forecasts SaaS-based IT management accounts will be 10% of the market by 2013. The reason: high level of interest from medium-sized and large enterprises. Forrester also predicts that enterprises with 1,000 or more employees will account for 50% of SaaS installations in 2009. We’ve seen this on the service desk side with the rapid growth of upstart Service-now.com. Companies are looking for easier and rapid deployment, lower upfront and capital costs and rapid time to value – all benefits of SaaS as well as our own appliance model.

IBM snapped up Transitive this week. Their QuickTransit software dynamically translates native code between architectures, enabling apps compiled for one processor to be run on another without any modification. Apple was the first licensee and used it to build Rosetta, a translation system that allowed users of Intel Macs to seamlessly run legacy PowerPC apps. IBM plans to use the technology to move workloads onto IBM systems without recompiling, allowing customers to “save on energy costs due to hardware consolidation and reduced TCO.”

At CA World, CA announced a partnership with Amazon to provide “management capabilities around Amazon’s EC2 utility computing platform, potentially including discovery of software running on EC2 instances, performance monitoring, configuration management, software deployment capabilities and provisioning”. John Willis, in spite of some pretty funny potshots and stories about CA (don’t we all have them), writes that “CA is the first of the Big Four to take the cloud serious”.

The CISSP is undoubtably one of the most, if not the most, important professional certifications in Information Security. Many organizations and practitioners rely on it as evidence of a solid foundation and track record in Information Security. But the CISSP is only one of the many ways that the (ISC)² attempts to fulfill its mission of developing the Information Security profession.

Board membership is a role of governance, guidance, and passion. Let’s briefly explore how Dan’s track record and past contributions demonstrate his qualification for this post, and possibly your vote.

Passion

Dan is someone who has a passion for promoting and developing the talent needed to continue to grow and mature our profession. Anyone who has seen Dan speak at conferences, local chapter meetings, or in one of his classes knows how passionate Dan is! But anyone who takes the time to approach him knows that he is no ideologue or zealot; Dan is always interested in improving his own understanding, and then sharing that knowledge with others.

Dan has a long track record as a contributor - as a “giver” - to the profession. In addition to teaching over a dozen CISSP review courses, he has also served on multiple (ISC)² committees, is one of the authors of the ISSAP Body of Knowledge (cryptography), and has published primary research on professional certifications. He is also the founder of the monthly Columbus, Ohio Information Security MBA (Masters of Beer Appreciation) meeting - a professional roundtable that attracts practitioners from across the state.

Governance and Guidance 

In addition to past experience serving on (ISC)² committees, which I assume led to the current board’s nomination, Dan has served on numerous Boards of Directors including local and regional community organizations, ISSA chapters,and several Toastmasters clubs. 

Personal Experiences

I have known Dan for almost three yeas. Dan and I have collaborated on a number or projects, including a half-day Cryptographic Controls Seminar and a full-day Identity Management Architecture class. It is my feeling that when you collaborate, work closely, and travel with someone, you really get to know them. You get to do more than hear about their College Sweethearts (which, for Dan, is Rebecca, his wife of 21 years), but you also get to understand their ethics, how they really conduct themselves, how they deal with stress, etc.

Given the entire picture, the understanding that I have of Dan Houser, I can think of no one better suited to representing, guiding and developing the (ISC)². I have voted for Dan, and I hope that you will consider doing the same.

Here is the voting link for (ISC)²: https://webportal.isc2.org/custom/votenow.aspx

Cheers, Erik

CISSPs… Lend me your ears…

The 32nd episode of The Silver Bullet Security Podcast features founder and Chief Technology Officer of WhiteHat Security, Jeremiah Grossman. Gary and Jeremiah discuss clickjacking, cross-site request forgery, why 50% of web problems can’t be discovered reliably automatically, and which conferences Jeremiah most enjoyed on his 2008 world tour.

• Jeremiah Grossman
• Clickjacking
• Adobe 0-day Browser Exploit
• Cross-Site Request Forgeries: Exploitation and Prevention [PDF]
• Web Spoofing: An Internet Con Game by Edward W. Felten, Dirk Balfanz, Drew Dean, and Dan S. Wallach.
• Web application scan-o-meter
• The “Wall of Fame”

Due to the slow economy, most tech companies are being cautious and ratcheting back sales forecasts for software and hardware. The exception: Infra-Strategy, a company that operates a group of Web sites that help people find a lawyer and info to deal with bankruptcies, divorces and DUI cases. Visits to the sites are booming – with visits to totaldivorce.com, for example, up 112% in October 2008 (I found the picture on the website particularly compelling). Apparently, in bad times, divorce rates go up. Who knew?

Is it always a recession when it comes to IT Operations? Companies are constantly trying to find ways to do more with less in IT – reducing costs but keeping the same or even adding functionality – deploying technologies that drive IT consolidation such as mobile and remote access, unified communications and virtualization. Chris Silva of The Forrester Blog for IT Infrastructure & Operations Professionals is looking for a research panel to find out what fellow IT companies are doing to keep their IT budgets in check. To join the research panel visit: http://itpanel.forrester.com/.

The Cloud Computing Monopoly debate continues. O’Reilly Media founder Tim O’Reilly and technology writer Nicholas Carr (of “IT Doesn’t Matter” fame/infamy) have been discussing the ‘potential for a single company to achieve monopoly control of the world of cloud computing.’ But what’s even more interesting is the “who will make a lot of money” in cloud computing question.

But I am reminded that it’s not just the titillating stuff that’s of interest. CA is still one of the Big 4 and up until a couple of years ago making headlines with some major and strategic purchases in our space – such as buying Concord for its e-Health software in 2005 and Wily Technology in 2006.

I recently ran across a 451 Group report, “CA: ghosts of deals past” by Brenon Daly (if you haven’t read one of his takes on the M&A market, you don’t know what you’re missing) that showed quantitatively just how much the acquisitions had slowed down.

2003 – 4

2004 – 3

2005 – 6

2006 – 6

2007 – 0

2008 – 0 (so far)

Two or three years ago (I still have the slide in our presentations), it seemed like you couldn’t go a month or two without hearing about the latest acquisition by the Big 4 – to either fill gaps in their monolithic portfolios or take out a growing threat, which had built some good technology. This should sound very familiar to anyone (like me) who rubbed up against WorldCom. Growth (in revenue and technology) by acquisition. Buy your own revenue and don’t worry about the niggling details like integration.

But we’ve certainly seen the acquisition trend slow across the board. HP, after its mega-purchase of Mercury Interactive in 2005 for $4.5 billion, for example, went relatively silent on the acquisition front in our space. Perhaps, as it turns out, because they were too busy preparing for the even bigger purchase of EDS for $13.9 billion (and the layoffs, 24,600 and counting, which in this worsening economy are probably just starting).

On the 30th episode of The Silver Bullet Security Podcast, Gary talks with Ken van Wyk, principal and founder of KRvW Associates. Ken was the first employee of CERT and has been an active member of FIRST. Ken and Gary discuss why the discipline of computer science doesn’t learn from failure like mechanical engineering does, how we’re making steps backwards in computer security, whether focusing on web applications is a good or bad thing for software security, and Ken’s recommendation for moderately-priced red wines.

• Ken’s personal page
• KRvW Associates
• CERT
• FIRST
• Secure Coding
• Incident Response
• SC-L mailing list
• From the foreword to Secure Programming with Static Analysis - blog entry with photo of Tacoma Narrows Bridge
• TJX’s stock increase since the January 2007 security breach
• The Addison-Wesley Software Security Series
• Barbara D’Asti wines

Rather than thinking about IDS as a piece of device/software that provides fancy features. Let me try to summarize some assertions about IDS: 

IDS can capture tons of intrusion events, there is so much of don't care events it is difficult to single out event such as zero day event in the midst of such noise.

It requires tremendous effort to sift through the log and derive meaningful actions out of the log entries.

IDS needs a dedicated administrator to manage. An administrator who won't get bored of looking at all the packets and patterns, a truly boring job for a security engineer. Probably this job would interest a geekier person and geeks tend to their own interesting research!

There are companies that do without IDS, and they do just fine. I agree with Alan's assessment that IDS is like a Checkbox in most cases.  Business can run without IDS just fine, why invest in such a technology?

Firewalls and other devices have built in features of IDS, so why invest in a separate product.

IDS is like Vitamins, nice to have, not having won't kill you in most cases. Customers are willing to pay for Pain Killers because they have to address their pain right away. For Vitamins, they can wait. Stop and think for moment, without Anti-virus product, businesses can't run for few days. But, without IDS, most businesses can run just fine and I base it out of my own experience.

Probably, I would have offended folks from the IDS camp. I have a good friend who is a founder of an IDS company, I am sure he will react differently if he reads my narratives about IDS.  Once businesses start realizing that IDS is a Checkbox, they will scale down their investments in this area. In the current economic climate, financial institutions are not doing well. Financial institutions are big customers in terms of security products, with the current scenario of financial meltdown, they would scale down heavily on their spending on Vitamins.

Running IDS software on VMware sounds fancy.  Technology does not matter unless you can address real world pain and prove the utilitarian value of such a technology. I am really surprised that IDS continues to exist. Proof of existence does not forebode great future. Running IDS on VMware does not make it any more utilitarian. I see a bleak future for IDS.

I have to admit that I was already a fan of Collins’ quantitative style blended with clever insight, but this was the first time that I had seen him in person, and he was just spectacular. He has a vivid, animated way of telling a story, and had a great sense of humor. This combination of presentation skill was put to immediate use with his first statement drawing a hearty laugh from the audience full of entrepreneurs.

“How many of you in the room are constitutionally unemployable?”

Much of his remaining presentation provided interesting stories and insight from the research that he has done to understand the make-up of exceptional companies.

As Jim said, he has spent years studying the contrast between average companies and exceptional companies. They faced the same set of variables… similar economic conditions, similar competition for top human resources, and a similar set of huge unknowns.

What is the single biggest element of difference?

Not a function of the cards you are dealt, or circumstance… it is conscious choice and discipline.

Jim’s key principles & disciplines that have come from the studies we have worked on:

1. Building greatness is a cumulative never ending process! The idea that no matter how exceptional, you are always only relatively as good as to what you can do next.
2. Most overnight successes are 20 years in the making…. Wal-mart  took 13 years to get to 125 stores. Starbucks required 17 years to get to 38 stores.

“If you start to break Packard’s law, and there are very few laws of business, it is like breaking a law of physics for building great companies.” - David Packard (Co-founder of HP)

If you allow growth to exceed your ability to get enough of the right people to fill the key seats to execute on the growth brilliantly, you will fall as surely as a stone dropped from your hand. This is one of those timeless truths that extends beyond technology and economics.

The number one constraint on growth and sustained success…

An ability to get enough of the right people in the key seats to achieve that sustained growth.

The discipline that WHO comes before WHAT. Collins always kept coming back to the “who” thing over and over again. He said, “The more turbulent the world, (given the great current economic uncertainty of our financial system) the more important this issue is.”

A question from the audience came near the end of his session… How do you figure out who are the right people to put in key seats on the bus?

Collins responded with “Given that I stand here amidst a room full of unmotivated people… the right people are self motivated, self disciplined, self managed, The task is not to motivate unmotivated people, the task is not to have to manage people… self motivated, figured it out from there… self motivated people don’t need tons of management … when you have to start managing, you know that you have the wrong person at the task.”

Final thoughts:

Greatness is not a function of circumstance. Greatness is a function of conscious choice and discipline. It is not a matter of circumstance, it is one of choices.

I believe that every one of the Inc. 500 companies that I met at this conference achieved the list because they did not embrace the status quo. Incredible passion, an unwillingness to accept failure and an excessive and compulsive willingness to solve customer’s problems were key ingredients in the business building formula for the entrepreneurs that were at the conference.

• Moderator: Nick Hoover, Senior Editor, InformationWeek
• Speaker - Anne Berkowitch, Co-Founder & CEO, SelectMinds
• Speaker - J.B. Holston, CEO and President, NewsGator
• Speaker - Umberto Milletti, CEO, InsideView

Businesses can take advantage of social networks by finding innovative ways to reach out to people. Looking at who you know and how you know them can benefit you. Knowing a personal connection to someone that you are trying to contact (for sales) is helpful. The blurring between home, personal, and business life is making this information more available and better able to leverage. People are able to capture more valuable long term information from social networks.

A lot of social network applications can be taken from the talent management space. Deploying alumni networks as a talent source is also a great asset. Alumni represent a well-known and relevant population. This provides a great economic benefit from a social network.

If you are running a sales organization and looking at building a pipeline of leads, consider how these leads are relevant. The ability to get more leads is apparent in finding the right person, right connection, and right contact. Underlying everything are productivity and efficiency. How much time are sales reps spending researching and pursuing each opportunity? With information on social networks, the time can be greatly decreased. Knowledge sharing is something that can be actively measured.

The ROI varies with the business issue that’s trying to be addressed by a particular network. Recruiting for example has a very concrete, measurable ROI. Knowledge share gets a little more tricky. How do you measure how much is shared and the impact on business systems? Businesses need to determine what specific goal they are trying to address.

CFOs want to see ROI, not intuitive information. If you can demonstrate engagement and participation in these networks and knowledge sharing tools, more and more executives are getting comfortable seeing how it’s used at a qualitative and process level. It’s a very case by case basis.

One major crisis that we see in our customers is the competition between sales and marketing. Each wants to do their own thing, they go together like oil and water. However, the push of the economy is now forcing them work together. This is a great opportunity for IT to step in and help them collaborate and be more productive.

Other resistance from companies are how to manage what they are trying to accomplish while still giving employees free reign of sites like Facebook. What are the incentives for using these technologies? How does it fit into your company culture and productivity scale? You must bring meaning to the structure of engaging in social networks.

Social networks like LinkedIn and Facebook would not exist if people did not contribute information to them. However, if people don’t know that it is there, it does not exist. People need to see the value and get drawn in to engage. There are two ways that companies get into social networks. Tie it into the business process. The general idea of social networks are intuitive and easy to understand, which make it an easier case to present to chief executives. Make it clear - how do you go about it and what’s the value?

Social networks are intrinsically about extending the network, the more contacts you have, the more to choose from when researching a specific contact. It also has to be integrated into your dataworkflow. Companies are going to build a variety of networks inside and outside the enterprise. The big companies (SAP, IBM) are all rushing to offer collaborative and social network functionality. However, this is not entirely useful unless it’s integrated into the entire infrastructure.