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After hearing his speech, I thought about how Eric and Google are impacting the digital revolution after so many others have tried unsuccessfully over the last 25 years. He has led the company through a period of explosive growth from $1 Billion to over $16 Billion in the past year, while keeping the young, fun, irreverent culture intact. Considering the meteoric rise of Google’s popularity in a reasonably short period of time, to the point that the company name is now actually a verb!

The point that I found enlightening was his summary, which you can scroll to at the 26 - 30 minutes timeframe in the presentation, where he shared an interesting glimpse into the culture of Google. “Creating more luck, giving yourself more at bats, being out there… to think big and inspire a culture of YES.” The culture of Yes inspires people to aim higher and be ambitious in their reach and goals.

That is a very interesting point in which I really believe. If there is one thing that all companies and especially small companies struggle with because of natural resource constraints, it is building a strong culture of Yes. We have tried to do this from the very inception of ScienceLogic, but it continues to get harder and harder the larger the business grows. To consistently inspire a principle of Yes, without agreeing to every idea that flows across my desk is amongst the most challenging parts of our daily jobs. However if I could create the perfect scenario, we would intuitively strive for a principle of Yes and inspire our associates and our ecosystem of partners and customers to use this simple concept to confidently go forward.

Eric says, “It is possible to build a culture around innovation. It is possible to build a culture around leadership, and it is possible to build a culture around optimism.” Google is a great example, but by no means the only example. I agree with Eric’s summary and hope to lead ScienceLogic according to these very basic but essential principles. “Let’s be revolutionaries. Let’s take this opportunity, this huge change that is before us with technology and let’s change our businesses, our communication and the way we interact on some new principles that reflect the very best in America.”

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I spent this week on a tour of StillSecure customers speaking to them about security, their jobs and what would make their lives easier.  One thing that I heard consistently from them was that they are overwhelmed with security vendors barraging them.  Be email, phone or postal mail it just doesn't stop.  They don't answer their phones and don't even know where these vendors get their names. Mr Bump in a recent comment on my blog about the used car salesman of NAC says this is another example of why he is just fed up with sales people.

I hear all of this loud and clear and will be sure to pass this along to our on sales and marketing teams.  However, it begs the question of how are security vendors supposed to contact and sell their products? Should security vendors just sit their and wait for the phone to ring with questions or orders?  Would you prefer that all sales people are highly technical and just talk bits and bytes with you?  How will you find out about new products and services?  For all of the bellyaching and moaning about sales and marketing overload, it would seem that if it was not successful, vendors would not do it.

I would like to hear from you.  How would you like to see vendors contact you?  What do you think the sales process should look like? I don't think sales people want to be a pain in the butt and for the most part don't want to blow smoke up anyones butt.  What do you think?  Leave a comment and be heard.  The time you save dealing with annoying sales tactics may be your own.

I spent this week on a tour of StillSecure customers speaking to them about security, their jobs and what would make their lives easier.  One thing that I heard consistently from them was that they are overwhelmed with security vendors barraging them.  Be email, phone or postal mail it just doesn't stop.  They don't answer their phones and don't even know where these vendors get their names. Mr Bump in a recent comment on my blog about the used car salesman of NAC says this is another example of why he is just fed up with sales people.

I hear all of this loud and clear and will be sure to pass this along to our on sales and marketing teams.  However, it begs the question of how are security vendors supposed to contact and sell their products? Should security vendors just sit their and wait for the phone to ring with questions or orders?  Would you prefer that all sales people are highly technical and just talk bits and bytes with you?  How will you find out about new products and services?  For all of the bellyaching and moaning about sales and marketing overload, it would seem that if it was not successful, vendors would not do it.

I would like to hear from you.  How would you like to see vendors contact you?  What do you think the sales process should look like? I don't think sales people want to be a pain in the butt and for the most part don't want to blow smoke up anyones butt.  What do you think?  Leave a comment and be heard.  The time you save dealing with annoying sales tactics may be your own.