• Provide a government I.D. number for verification of your identity.
• Set up custom security questions and answers, further safeguarding your domain assets.
• Provide special verification instructions and artifacts to ensure that your unique business or ownership interests are protected.
• When you request that your domains be unlocked, our security team works directly with you to verify all of the above off-line - further eliminating risks of doing business in an online world!

Finding Zune-Fi: Ina Fried of News.com wanders the polite streets of San Francisco in search of Zune connections over Wi-Fi. She finds a few, and has a good experience. One cafe owner sees the ease with which she can stream music and calls it cool. She can't connect at the long-running Google-sponsored free Wi-Fi at Union Square, however, which means the Wi-Fi likely has an accept button that must be pressed. Surely Microsoft could insert a little technology that would allow a browser-free acceptance of terms? Probably involves Yet Another Protocol: the Wi-Fi Terms Browser-Free Presentation Protocol (WTBFPP).

Kodak adds interesting Wi-Fi enabled all-in-one: The new Kodak ESP 9 is a multi-function printer (fax, scan, print, copy) that connects to a network via Wi-Fi or Ethernet. The $300 device spits out 30 pages per minutes in color, 32 ppm in black only. Kodak claims that the model line to which the ESP belongs uses ink in a vastly more efficient manner than the "average of comparable consumer inkjet printers."

FP: And what about drilling? Republican presidential candidate Sen. John McCain, his running mate Gov. Sarah Palin, and President George W. Bush are implying that lifting environmental restrictions on drilling is the way to promote energy independence.

TF: Well, I think it’s patent nonsense. No one believes that somehow offshore, there’s enough oil in any near term and even the long term to provide us oil independence. It’s the wrong approach because in a world that’s hot, flat, and crowded, fossil fuels—and particularly crude oil—are going to be expensive and exhausting. Therefore the focus should be on the next great global industry: clean energy technology. When I hear McCain pounding the table for “drill, drill, drill,” it reminds me of someone pounding the table for IBM Selectric typewriters on the eve of the IT revolution.

I’m not against offshore drilling, by the way, because I believe the technology and the safety has improved far beyond where it was back in the 70s, 80s, and 90s, even. What I’m against is making it the centerpiece of our energy policy. If all McCain said was, “Let’s drill, but let’s also throw everything into innovating the next generation of clean-energy technologies,” I’d say, “You’ve got it exactly right, pal.”

I’d like to give everyone the benefit of the doubt here; perhaps Dell was using it in a much narrower sense. Perhaps the term has really only been used more commonly since the time Dell first applied for the trademark back in March 2007 and now. BUT…

- Dell’s definition is quite broad and certainly not Dell-specific. “The design of computer hardware for use in datacenters and mega-scale computing environments for others; customization of computer hardware for use in data centers and mega-scale computing environments for others; design and development of networks for use in data centers and mega-scale computing environments for others.” Strike One.

- And according to the Wall Street Journal’s research, “cloud computing” has been in regular use since 2001. Strike Two.

So now the “case” has been returned to examination and hopefully the PTO will follow up on everyone else’s research on this and decide that yes, cloud computing is one of those broad, ubiquitous terms that should NOT be trademarked by a single company.

Dan Munz, project manager of the Collaboration Project commented on the unique work that the National Academy of Public Administration (NAPA) is doing to bring together government leaders. The Collaboration Project seeks to innovate across government not just down the silos and create a safe place for leaders to have discussions around innovation.

ScienceLogic: What is the National Academy of Public Administration?

Dan Munz: The Academy is an independent, non-partisan, non-profit organization dedicated to tackling government’s most complex challenges. We were founded in 1967 by James Webb, the NASA administrator who took us to the moon – he saw that he could consult the National Academy of Sciences for expert technical advice, but had no counterpart in government for expert management advice. That’s been our mission ever since.

ScienceLogic: What is the Collaboration Project? How long has it been around?

Dan Munz: The Collaboration Project is the Academy’s response to two parallel trends we see in government. The first is the government’s need to transform the way it does business. There is a strong demand for change out there driven by a number of challenges that are forcing the government to rethink its mission and structure. Challenges include a public disconnected from government; a multi-sector workforce and increasing reliance on contractors; financial instability; and new types of security threats, just to name a few. More and more, the challenges facing government reach across the traditional boundaries of agency and mission. But government isn’t configured to work that way.

The second trend is the unprecedented opportunity collaborative technology offers to drive transformational change in government. Tools like blogs, wikis, and mashups are changing the way leaders think about problems. They’re focusing not on what they can do just within their offices or agencies, but what voices they need to pull together across government, non-profits, the general citizenry, and other stakeholders to solve these problems. The Collaboration Project’s goal is to encourage this type of thinking and empower leaders committed to use collaborative technology to:

• strengthen citizen civic engagement;
• enhance government transparency;
• improve service delivery and operational efficiency; and
• facilitate coordination and innovation within and between agencies.

ScienceLogic: Why focus on Web 2.0 in the government?

Dan Munz: The question of how web 2.0 will impact federal IT departments is a critical one. Our view is that “the era of big systems” is basically over. Things like disk space, bandwidth, and computing power are basically shifting from being assets to being commodities.

There’s also a shift in expectations. People both inside and outside government – especially Gen-X and Gen-Y – are incredibly frustrated by being able to use lightning-fast apps like Flickr, YouTube, and Facebook that don’t even live on their hard drives while the government and other large organizations still operate clunky PCs, space-limited e-mail accounts, and sluggish e-mail servers.

So aside from the opportunity for transformative leadership, the idea of web 2.0 at a government level is very appealing in terms of getting the most out of the IT infrastructure we already have, rather than embarking on costly, large-scale projects in an era of diminishing budgets.

ScienceLogic: How do you build a sense of community at the Collaboration Project?

Dan Munz: Some community feel emerges naturally, from a sense that mass collaboration really is a tool for “doing government” in a whole new way.

The more formal community building mechanisms we have include our web page, where we share insights, news, case studies, and other content – The virtual space serves as an anchor for people, whether they’re experts or beginners, to learn about what we do.

Finally, we are conducting an ongoing series of in-person meetings, usually featuring a leader who has harnessed collaborative technology in what we think is a truly revolutionary new way.

ScienceLogic: How do you hear about cool new government Web 2.0 projects?

Dan Munz: That’s a key question, because part of our mission is to inspire action by finding leaders who have succeeded and highlight their accomplishments. We’ve done that with folks like Kip Hawley, TSA, Molly O’Neill, EPA, and Jim Walker, Alabama DHS.

We also feel that the Academy’s position as a “safe space” for leaders means that we’re a place people can turn to when they hear about an emerging trend or project and want some help making sense of it.

ScienceLogic: What are the most innovative uses of Web 2.0 technology you’ve seen in the government?

Dan Munz: It’s important to distinguish between agencies that are simply adjusting to the reality of web 2.0, and those that are “using” it. Getting a YouTube account for your agency, or putting some photos on Flickr, is a great first step, but we want to inspire leaders to really transform their normal ways of doing business. At the moment a few that come to mind are the EPA Puget Sound Mashup, ODNI’s Intellipedia, TSA IdeaFactory, the PTO Peer-to-Patent Project, and Virtual Alabama, to name a few.

The TSA launched the IdeaFactory in February 2008. TSA set up a collaboration platform with commenting, voting, etc. to form communities in a way to bring people to consensus and offer ways to improve the agency’s performance.

ScienceLogic: Do you see a difference between state and local versus federal adoption of Web 2.0?

Dan Munz: That’s a hard generalization to make – at all levels you see leaders who recognize the potential in this technology to bring new voices into the governance process.

ScienceLogic: What are the obstacles to Web 2.0 adoption by government agencies?

Dan Munz: The three main challenges that we see are in the areas of technology, culture, and policy/governance.

The technology issue is probably the simplest to solve – it’s important to choose a technology that fits the problem you’re trying to solve, but these technologies are usually inexpensive and almost never very complex.

The question of culture is harder, particularly given the way that baby boomers, gen-xers, and millenials are beginning to interact in the workforce. How do you gain acceptance and buy-in among groups that have very different comfort levels with collaborative tools and environments?

Finally, the most daunting challenge might be the questions of policy and governance, if only because those are the things that most commonly prevent leaders from even dipping a toe in the waters of collaboration. Most of the policies, regulations, and statutes governing the way government does business don’t anticipate things like wikis, blogs, or instant messaging. One of our most important missions is helping leaders who just want to get to action navigate these obstacles.

ScienceLogic: Is there any advice you can give to government employees getting started with Web 2.0? Or any places you would point them to for more info?

Dan Munz: It’s shameless plug time! I’d of course point them to our web page, collaborationproject.org, where, among other things, we’ve collected a case library of over 40 instances of collaborative technology being used in the government and non-profit sectors. The library is growing every day and is a sort of “database of record” for what is and isn’t working in terms of collaborative government. I think that would be a great place to start for anyone looking to get started but not really knowing the way.

In terms of advice, the best thing to say is that, once you’ve settled on a problem you want to solve and an audience you want to reach out to, just do it! We believe strongly that there are a lot of organizational and leadership issues that still need to be addressed regarding collaboration in government, but our biggest mantra is about getting leaders to action. The most successful projects we’ve seen are ones that try something daring and new, and discover the true power of what they’ve done as it catches on more and more widely.

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