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  <channel>
    <title><![CDATA[[SecurityRatty] tag: retirement]]></title>
    <link>http://securityratty.com/tag/retirement</link>
    <description></description>
    <pubDate>Tue, 11 Dec 2007 09:23:19 +0000</pubDate>
    <generator>iRatty Engine</generator>
    <docs>http://blogs.law.harvard.edu/tech/rss</docs>
    <item>
      <title><![CDATA[On Government Employees, Culture, and Survivability]]></title>
      <link>http://securityratty.com/article/5480412299d0a4f28970697b7dbced94</link>
      <guid>http://securityratty.com/article/5480412299d0a4f28970697b7dbced94</guid>
      <description><![CDATA[A couple of months before I was activated and went to Afghanistan, I got a briefing from a Special Forces NCO who had done multiple tours in the desert. One thing he said still sticks in my mind...]]></description>
      <content:encoded><![CDATA[<p>A couple of months before I was activated and went to Afghanistan, I got a briefing from a Special Forces NCO who had done multiple tours in the desert.  One thing he said still sticks in my mind (obviously paraphrased):</p>
<blockquote><p>&#8220;The Afghanis, they live in mud huts, they don&#8217;t have electricity, they are stick-people weighing 85 lbs, and to say that we could bomb them into the stone age would be an advancement in their technology level.  But never underestimate these people, they&#8217;re survivors.  They&#8217;ve survived 35 years of warfare, starting with the Soviets, then they fought a civil war before we arrived on the scene.  Never underestimate their ability to survive, and have respect for them because of who they are.&#8221;</p></blockquote>
<p>Today, I feel the same way about government employees, even more so because it&#8217;s an election year:  they&#8217;re survivors.</p>
<p>Now time for what I see is the &#8220;real&#8221; reason why the government is doing badly (if that&#8217;s what you believe&#8211;opinions differ) at security: it&#8217;s all an issue of culture. I have a friend who converted a year ago to a GS-scale employee and took a class on what motivates government employees. Some of these are obvious:</p>
<ul>
<li>Pride at making a difference</li>
<li>Helping people</li>
<li>Supporting a cause</li>
<li>Gaining unique experience on a global-class scope</li>
<li>Job stability</li>
<li>Retirement benefits</li>
</ul>
<p>And one thing is noticeably absent: better pay and personal recognition.  Hey, sounds like me in the army.</p>
<p style="text-align: center;"><em><img src="http://farm2.static.flickr.com/1348/1470902823_4a5145322e.jpg?v=0" alt="The Companion Family Plan to Survival at Home" width="362" height="500" /></em></p>
<p style="text-align: center;"><em>The Companion Family Plan for Survival at Home photo by <a href="http://www.flickr.com/photos/jikan/" target="_blank">Uh &#8230; Bob</a>.</em></p>
<p>Now I&#8217;m not trying to stereotype, but you need to know the organizational behavior pieces to understand how government security works. And in this case, the typical government employee is about as survival-aware as their Afghani counterpart.</p>
<p>Best advice I ever heard from a public policy wonk: the key to survival in this town is to influence everything you can get your hands on and never have your name actually written on anything.</p>
<p>In other words, don&#8217;t criticize, be nice to everybody even though you think they are a jerk, and avoid saying anything at all because you never know when it will be contrary to the political scene.  The Government culture is a silent culture. That&#8217;s why every day amazing things happen to promote security in the Government and you&#8217;ll never hear about it on the outside.</p>
<p>One of the reasons that I started blogging was to counter the naysayers who say that FISMA is failing and that the Government would succeed if they would just buy their product for technical policy compliance or end-to-end encryption.  Sadly, the true heroes in Government, the people who just do their job every day and try to survive a hostile political environment, are giving credit to the critics because of their silence.</p>
<p>Which brings me to my point:</p>
<p>Yes, my name is Rybolov and I&#8217;m a heretic, but this is the secret to security in the Government:  it&#8217;s cultural at all layers of the personnel stack.  Security (and innovation, now that I think about it) needs a culture of openness where it&#8217;s allowable to make mistakes and/or criticize.  Doesn&#8217;t sound like any government&#8211;local, state, or federal&#8211;that I&#8217;ve ever seen.  However, if you fix the culture, you fix the security.</p>
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      <pubDate>Mon, 21 Jul 2008 09:46:05 +0000</pubDate>
      <category domain="http://securityratty.com/tag/government">government</category>
      <category domain="http://securityratty.com/tag/government employees">government employees</category>
      <category domain="http://securityratty.com/tag/government security">government security</category>
      <category domain="http://securityratty.com/tag/culture">culture</category>
      <category domain="http://securityratty.com/tag/government culture">government culture</category>
      <category domain="http://securityratty.com/tag/security">security</category>
      <category domain="http://securityratty.com/tag/typical government employee">typical government employee</category>
      <category domain="http://securityratty.com/tag/promote security">promote security</category>
      <category domain="http://securityratty.com/tag/silent culture">silent culture</category>
      <source url="http://feeds.feedburner.com/~r/TheGuerillaCiso/~3/341552257/298">On Government Employees, Culture, and Survivability</source>
    </item>
    <item>
      <title><![CDATA[Backup tape is stolen from Bristol-Myers Squibb]]></title>
      <link>http://securityratty.com/article/911478f22f756b8e8513c59d7f720d18</link>
      <guid>http://securityratty.com/article/911478f22f756b8e8513c59d7f720d18</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
7/17/08

Organization
Bristol-Myers Squibb Co. (&quot;BMS

Contractor/Consultant/Branch
Unknown

Victims
Current and former employees and some dependants
...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/bms.jpg" width="198" align="right" height="160"><font size="2"><b>Date Reported: </b><br>7/17/08<br><br><b>Organization: </b><br><a href="http://www.bms.com/landing/data/index.html">Bristol-Myers Squibb Co. ("BMS")</a> <br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br>Unknown<br><br><span style="font-weight: bold;">Victims:</span><br>Current and former employees and some dependants<br><br><span style="font-weight: bold;">Number Affected:</span><br>Unknown*<br><br><font size="1">*Bristol-Myers Squibb had "about 42,000 employees as of Dec. 31, the last date for which work force figures were available in regulatory filings.", Source: <a href="http://money.cnn.com/news/newsfeeds/articles/djf500/200807171514DOWJONESDJONLINE000844_FORTUNE5.htm">CNN Money</a></font> <br><br><span style="font-weight: bold;">Types of Data:</span><br>"name, address, date of birth, Social Security number, marital status, gender, salary, hire date, termination date, retirement date, and, in some instances bank account information"<br><br><span style="font-weight: bold;">Breach Description:</span><br>"On June 4, 2008, Bristol-Myers Squibb Company ("BMS") learned that a back-up data tape containing BMS-related data was stolen while it was being transported for storage.&nbsp; Through subsequent forensic work, it was determined that the data tape included personal information of current and former BMS employees"<br><br><span style="font-weight: bold;">Reference URL:</span><br><a href="http://www.pharmalot.com/wp-content/uploads/2008/07/bms_letter.pdf">Pharmalot (copy of notification letter)</a> <br><a href="http://www.pharmalot.com/2008/07/bristol-myers-security-breach-hits-untold-thousands/">Pharmalot</a> <br><a href="http://money.cnn.com/news/newsfeeds/articles/djf500/200807171514DOWJONESDJONLINE000844_FORTUNE5.htm">CNNMoney</a> <br><br><span style="font-weight: bold;">Report Credit:</span><br>Ed Silverman, Pharmalot<br><br><span style="font-weight: bold;">Response:</span><br>From the online sources cited above:<br><br>The drugmaker sent letters over the past week saying a data tape containing reams of personal information was stolen several weeks ago<br><br>On June 4, 2008, Bristol-Myers Squibb Company ("BMS") learned that a back-up data tape containing BMS-related data was stolen while it was being transported for storage. <br><span style="font-style: italic;">[Evan] This statement prompted me to list the contractor as "unknown" instead of "none".&nbsp; I presume that the data tape was being transported by a third-party vendor when it was stolen.&nbsp; I am looking for more information on this.</span><br><br>Through subsequent forensic work, it was determined that the data tape included personal information of current and former BMS employees, such as name, address, date of birth, Social Security number, marital status, gender, salary, hire date, termination date, retirement date, and, in some instances, bank account information.<br><span style="font-style: italic;">[Evan] Ugh, this looks like very sensitive HR and benefits data.</span><br><br>The names, addresses, and Social Security numbers of some employee dependents also were included on the tape.<br><br>an untold number of current and former employees - and their dependents - could be affected<br><br>BMS has initiated an investigation of this incident.<br><br>To date, BMS has no reason to believe that any of your personal information has been inappropriately accessed from the data tape by an unauthorized party, or that any identity theft, fraud or misuse of your personal information has occurred.<br><span style="font-style: italic;">[Evan] I agree with most of this statement except for the "misuse" part.&nbsp; There may be no evidence of misuse post stolen tape, but there may be an argument for misuse by BMS themselves.&nbsp; BMS is the data custodian in this scenario, not the data owner.&nbsp; If a data custodian does not care for the owner's information in a manner that is expected or communicated, does it constitute misuse?</span><br><br>In addition, there is no evidence that the data tape or the information contained on it was the target of the theft.<br><span style="font-style: italic;">[Evan] I am interested in knowing more about who was transporting the tape and whether or not other items were taken.</span><br><br>As a precaution, to help you detect any possible misuse of your data, BMS has arranged for you to enroll in credit monitoring for one full year, at no cost to you.<br><span style="font-style: italic;">[Evan] There is that "misuse" mention again.&nbsp; One year of free credit monitoring does nothing to protect a victim against fraud that occurs after one year, supposing the victim does not renew at his/her own expense.&nbsp; I wonder how many people renew on average.</span><br><br>If you have any questions, you may call the dedicated Privacy Help Line at 1-877-214-0689.&nbsp; Our representatives will be available to assist you Monday through Friday, between 8 a.m. and 5 p.m. ET.<br><br>the drugmaker is issuing this statement: "Bristol-Myers Squibb regrets that this incident occurred and is committed to providing appropriate assistance for affected individuals who had their personal information on the stolen data tape. We are committed to protecting the privacy and security of employee and dependent information. Maintaining the trust and confidence of our employees is paramount to Bristol-Myers Squibb."<br><br>Protecting the privacy and security of your information is extremely important to us.<br><br>In this regard, BMS wishes to reiterate that it does not have any evidence indicating that your personal information has been misused.<br><span style="font-style: italic;">[Evan] Another "misuse" mention.</span><br><br>the company is taking appropriate remedial steps, including enhancing security protocols regarding the handling of personal information and our back-up data tapes.<br><span style="font-style: italic;">[Evan] Like what? Encryption maybe?</span><br><br>On behalf of BMS, I apologize for any inconvenience or concern that this matter may cause for you.<br><br><span style="font-weight: bold;">Commentary:</span><br>I couldn't find any mention about encryption or whether or not police were called.&nbsp; You would think that a large, well-repected company like Bristol-Myers Squibb encrypts confidential data on tape, right? <br><br><span style="font-weight: bold;">Past Breaches:</span><br>Unknown<br></font><br>
<script src="http://feeds.feedburner.com/%7Es/breachblog?i=http://breachblog.com/2008/07/18/bms.aspx" type="text/javascript" charset="utf-8"></script>]]></content:encoded>
      <pubDate>Fri, 18 Jul 2008 07:26:26 +0000</pubDate>
      <category domain="http://securityratty.com/tag/tape">tape</category>
      <category domain="http://securityratty.com/tag/back-up data tape">back-up data tape</category>
      <category domain="http://securityratty.com/tag/data tape">data tape</category>
      <category domain="http://securityratty.com/tag/owner">owner</category>
      <category domain="http://securityratty.com/tag/data owner">data owner</category>
      <category domain="http://securityratty.com/tag/data">data</category>
      <category domain="http://securityratty.com/tag/bristol-myers squibb">bristol-myers squibb</category>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/personal information">personal information</category>
      <source url="http://breachblog.com/2008/07/18/bms.aspx">Backup tape is stolen from Bristol-Myers Squibb</source>
    </item>
    <item>
      <title><![CDATA[Perhaps it should be "Homeland Insecurity" in Britain.]]></title>
      <link>http://securityratty.com/article/35af32d2f3145153a3916a0913518a6f</link>
      <guid>http://securityratty.com/article/35af32d2f3145153a3916a0913518a6f</guid>
      <description><![CDATA[I was listening to &quot;Euronews&quot; in Dubai this afternoon and surprised to hear that a second British Government official had lost Top Secret papers on the train - two in less than a week


Like a lot of...]]></description>
      <content:encoded><![CDATA[I was listening to "Euronews" in Dubai this afternoon and surprised to hear that a second British Government official had lost Top Secret papers on the train - two in less than a week. <br /><span id="fullpost"><br /><br /></span>Like a lot of people, I misplace things all of the time.  Sometime it can take me several minutes to find where in the house I left my car keys.  There is of course a huge difference here.  My keys do not contain classified details about Al-Qaeda operations. Wouldn't you think that the first incident earlier in the week would be  a major wake-up call?  Wouldn't you hold on to those papers for dear life, knowing that by leaving them behind somewhere, not only were you jeopardizing your future career and retirement plan but also the safety and security of the Nation as a whole?<br /><br />Those of us who have to fly regularly are probably a little bit more annoyed than some others. I was standing in a security line in Heathrow Airport last Monday trying to get to the gate for my flight to Dubai and the whole line was at a stand still due to the security checker examining a beverage bottle belonging to a passenger who was arguing that it was small enough to be taken through.  It seemed to go on for hours.  <br /><br />I only wish that the Top Secret Papers debacle had occurred before then.  I know I would have told them that they would be better off spending their time looking for misplaced sensitive Govt. documents than scanning the contents of a water bottle.  Of course, I probably would have been arrested, questioned for hours and maybe even deported.  <br />If only the Wright brothers could see how it all turned out.<div class="blogger-post-footer">Visit Sexton Executive Security at www.sextonsecurity.com</div>]]></content:encoded>
      <pubDate>Sun, 15 Jun 2008 11:02:00 +0000</pubDate>
      <category domain="http://securityratty.com/tag/security">security</category>
      <category domain="http://securityratty.com/tag/security line">security line</category>
      <category domain="http://securityratty.com/tag/line">line</category>
      <category domain="http://securityratty.com/tag/major wake-up call">major wake-up call</category>
      <category domain="http://securityratty.com/tag/security checker">security checker</category>
      <category domain="http://securityratty.com/tag/british government official">british government official</category>
      <category domain="http://securityratty.com/tag/keys">keys</category>
      <category domain="http://securityratty.com/tag/car keys">car keys</category>
      <category domain="http://securityratty.com/tag/retirement plan">retirement plan</category>
      <source url="http://www.thebulletproofblog.com/2008/06/perhaps-it-should-be-homeland.html">Perhaps it should be "Homeland Insecurity" in Britain.</source>
    </item>
    <item>
      <title><![CDATA[Dickson County School District employee information stolen]]></title>
      <link>http://securityratty.com/article/c547b25ca5d443005c23b781eb42d2ae</link>
      <guid>http://securityratty.com/article/c547b25ca5d443005c23b781eb42d2ae</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
6/11/08

Organization
Dickson County School District

Contractor/Consultant/Branch
None

Victims
employees who worked for Dickson County schools in the...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/dickson.jpg" align="right" height="153" width="200"><font size="2"><span style="font-weight: bold;">Date Reported: </span><br>6/11/08<br><br><span style="font-weight: bold;">Organization: </span><br><a href="http://www.dicksoncountyschools.org/index.html">Dickson County School District</a> <br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br>None<br><br><span style="font-weight: bold;">Victims:</span><br>"employees who worked for Dickson County schools in the 2006-2007 school year"<br><br><span style="font-weight: bold;">Number Affected:</span><br>850<br><br><span style="font-weight: bold;">Types of Data:</span><br>Payroll information including names, addresses and Social Security numbers<br><br><span style="font-weight: bold;">Breach Description:</span><br>"DICKSON, Tenn. -- A laptop computer containing personal employee information disappeared over the weekend from the office of Dickson County's top school official."<br><br><span style="font-weight: bold;">Reference URL:</span><br><a href="http://www.wsmv.com/news/16573465/detail.html">WSMV Channel 4 News</a> <br><a href="http://www.wztv.com/newsroom/top_stories/vid_1944.shtml">WZTV Channel 17 News</a> <br><a href="http://www.tennessean.com/apps/pbcs.dll/article?AID=/20080612/COUNTY03/806120370">The Tennessean</a> <br><br><span style="font-weight: bold;">Report Credit:</span><br>Chris Tatum, WSMV Channel 4 News<br><br><span style="font-weight: bold;">Response:</span><br>From the online sources cited above:<br><br>A laptop computer containing the Social Security numbers and payroll information of all the employees of the Dickson County school system has been stolen, and authorities are warning school officials to watch their bank accounts.<br><span style="font-style: italic;">[Evan] Is a physically and technically unsecure mobile device a good place to store confidential information?&nbsp; You probably know the answer to this already.</span><br><br>The computer belongs to the new director of schools and was loaded with the name and Social Security number of every school employee from the 2006-2007 school year, a total of 850.<br><br>"It's all public record except for the Social Security numbers," Johnny Chandler<br><span style="font-style: italic;">[Evan] Well yeah, except for the Social Security numbers!&nbsp; What the &amp;@*#?</span><br><br>"It came up missing over the weekend, sometime between Friday until Monday," said Dickson County school superintendent Johnny Chandler.<br><br>Chandler became the district's school superintendent last week and said that the laptop was on this desk when the office closed Friday evening.<br><span style="font-style: italic;">[Evan] I couldn't find any mention of whether or not the office itself was locked or secured.&nbsp; I presume that it was not.&nbsp; This is not a very good start to Mr. Chandler's tenure.</span><br><br>Police have launched an investigation, but found no signs of a break-in and haven't ruled out someone within the building being the cause of the theft.<br><br>Employees at the Board of Education and police investigators believe the person who stole the laptop walked right through the door without forced entry. <br><br>Chandler admits that a cleaning crew, several staff and students for a retirement party came into the building over the weekend.<br><br>He has warned all school employees to keep a close eye on their credit reports.<br><br>We sent letters to everyone that was on that database in '06 and '07<br><br>Chandler assures school employees that he'll make sure this never happens again.<br><span style="font-style: italic;">[Evan] How?</span><br><br>"All of our laptop computers will not be allowed to have any personal information concerning any employee or student," said Chandler.<br><span style="font-style: italic;">[Evan] This is one good step.&nbsp; Will this be in policy?&nbsp; Will employees be trained and made periodically aware of this mandate?&nbsp; How will this be enforced?&nbsp; Will this mandate include other mobile devices and media such as CDs, thumb drives, etc.?</span><br><br>He said the laptop is double password protected.<br><span style="font-style: italic;">[Evan] Sounds impressive, doesn't it.</span><br><br>"It has a double password so it would take a computer genius to get into it."<br><span style="font-style: italic;">[Evan] I am certainly no genius, but I am pretty sure I could get into it!</span><br><br>Chandler said he plans to upgrade the security system at the school board building.<br><br>In the meantime, workers will lock up any equipment that contains sensitive information when they're not using it.<br><br>Dickson police said they are notifying local pawn shops to be on the lookout for the stolen laptop.<br><br>Director Vivian McCord says, "I really wish they would return it."<br><br>"The office it was taken from was next to the computer office and there were multiple computers next door in that room. So I really feel like it was just a quick little taking of a computer."<br><br>Anyone with information should call the Dickson Police Department at (615) 441-9592<br><br><span style="font-weight: bold;">Commentary:</span><br>We see these kinds of breaches all the time, but why?&nbsp; It is frustrating.<br><br>Too many people collect and store personal information and are oblivious to the risks.&nbsp; A laptop computer + confidential information + unlocked office - encryption = unacceptable risk for most prudent people.&nbsp; A simplistic point, but you get it. <br><br><span style="font-weight: bold;">Past Breaches:</span><br>Unknown</font><br><br>
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      <pubDate>Thu, 12 Jun 2008 07:52:47 +0000</pubDate>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/school">school</category>
      <category domain="http://securityratty.com/tag/store personal information">store personal information</category>
      <category domain="http://securityratty.com/tag/personal information">personal information</category>
      <category domain="http://securityratty.com/tag/dickson county">dickson county</category>
      <category domain="http://securityratty.com/tag/dickson police">dickson police</category>
      <category domain="http://securityratty.com/tag/police">police</category>
      <category domain="http://securityratty.com/tag/store confidential information">store confidential information</category>
      <category domain="http://securityratty.com/tag/school board">school board</category>
      <source url="http://breachblog.com/2008/06/12/dickson.aspx">Dickson County School District employee information stolen</source>
    </item>
    <item>
      <title><![CDATA[Union Mortgage loan applicant information found in dumpster]]></title>
      <link>http://securityratty.com/article/e521113877509ae97abc821cd675e5d7</link>
      <guid>http://securityratty.com/article/e521113877509ae97abc821cd675e5d7</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
2/22/08, updated on 2/28/08

Organization
Union Mortgage Services of Cleveland, Inc

Contractor/Consultant/Branch
None

Victims
Loan applicants

Number...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/mortgage.jpg" align="right" height="184" width="200"><font size="2"><span style="font-weight: bold;">Date Reported: </span><br>2/22/08, updated on 2/28/08<br><br><span style="font-weight: bold;">Organization: </span><br><a href="http://www.unionmortgageservices.com/">Union Mortgage Services of Cleveland, Inc.</a> <br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br>None<br><br><span style="font-weight: bold;">Victims:</span><br>Loan applicants<br><br><span style="font-weight: bold;">Number Affected:</span><br>Unknown*<br><br><font size="1">*"hundreds of people" including "Thousands of pages of sensitive documents"</font><br><br><span style="font-weight: bold;">Types of Data:</span><br>Information that is typically found in loan applications, including bank statements, credit reports, and tax returns.<br><br><span style="font-weight: bold;">Breach Description:</span><br>Thousands of pages of sensitive loan application information were discovered in a dumpster behind a pizza shop in Cleveland, Ohio.&nbsp; The documents were allegedly discarded by employees of Union Mortgage Services of Cleveland, Inc., which has closed down after failing to pay taxes or failure to file tax returns.<br><br><span style="font-weight: bold;">Reference URL:</span><br><a href="http://www.wkyc.com/news/news_article.aspx?storyid=83808">WKYC-TV News</a> <br><br><span style="font-weight: bold;">Report Credit:</span><br>WKYC-TV News, by way of Attrition.org<br><br><span style="font-weight: bold;">Response:</span><br>From the online source cited above:<br><br>Thousands of pages of sensitive documents were thrown out in a dumpster located behind a pizza shop at East 105th and Superior in Cleveland.<br><br>Confidential files were found on hundreds of people who applied for loans with a company called Union Mortgage, whose last known addresses were in Beachwood and Parma.<br><span style="font-style: italic;">[Evan] Union Mortgage Services addresses are/were; 23611 Chagrin Blvd Suite 275 </span><span style="font-style: italic;">Beachwood, OH 44122 and 1440 Snow Road Suite 118 Parma, OH 44134</span><br><br>Investigator Tom Meyer learned the company closed its doors recently after either failing to pay taxes or file its tax returns<br><span style="font-style: italic;">[Evan] Sounds shady for a mortgage company that people trust much of their financial lives with.</span><br><br>Channel 3 News retrieved as many documents as possible and returned them to their rightful owners.<br><br>Ken Knabe, a lawyer from Lakewood, was shocked that we had his bank accounts, credit reports, tax returns and other personal information including his social security number. "That's appalling. This is private information in a dumpster,"<br><br>Channel 3 News returned files of information on Kim and Edwin Soeder of Mentor, including their retirement accounts. "It makes you wonder how bad your credit rating becomes if people get this in their hands," said Mrs. Soeder.<br><br>Ohio Attorney General, Marc Dann, has sued another mortgage company, Randall Mortgage Services, Inc., for allegedly abandoning customers' loan and financial information. Dann says he would take action against Union Mortgage if customers came forward and filed complaints with his office.<br><br><img src="http://images.quickblogcast.com/95781-88451/marcdann.jpg" border="0" width="124"><br><br><span style="font-style: italic;">[Evan] Attorney General Marc Dann's site has some good information for consumers.&nbsp; To file a complaint, visit <a href="http://www.ag.state.oh.us/citizen/consumer/complaints.asp">http://www.ag.state.oh.us/citizen/consumer/complaints.asp</a></span><br><br>Dann said businesses that collect personal information are responsible for protecting it just like they would protect their own information.<br><br><span style="font-weight: bold;">Commentary:</span><br>This is similar to the <a href="http://breachblog.com/2008/02/21/firstmagnus.aspx">First Magnus breach</a> reported earlier this month.&nbsp; Similarities include two financially troubled (or bankrupt) loan companies that figured their obligation to protect confidential personal information ceased when they closed the doors.&nbsp; The obligation to protect information entrusted to you only ceases when you transfer custodianship (i.e. return it to the owner, destruction, etc.)<br><br>I assume that we will only continue to see more of these types of breaches as more loan companies continue to suffer from today's credit crunch.&nbsp; When I researched Union Mortgage Services for this posting, I had a general sense of uneasiness.&nbsp; The lack of discovered background information and other legitimate references about the company might have made me question whether or not I would have done business with them in the first place.&nbsp; Hindsight is 20/20 they say. <br><br><span style="font-weight: bold;">Past Breaches:</span><br>Unknown</font><br><br>
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      <pubDate>Fri, 29 Feb 2008 11:14:23 +0000</pubDate>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/collect personal information">collect personal information</category>
      <category domain="http://securityratty.com/tag/personal information">personal information</category>
      <category domain="http://securityratty.com/tag/union mortgage">union mortgage</category>
      <category domain="http://securityratty.com/tag/loan">loan</category>
      <category domain="http://securityratty.com/tag/loan companies continue">loan companies continue</category>
      <category domain="http://securityratty.com/tag/loan companies">loan companies</category>
      <category domain="http://securityratty.com/tag/union mortgage services">union mortgage services</category>
      <category domain="http://securityratty.com/tag/background information">background information</category>
      <source url="http://breachblog.com/2008/02/29/unionmortgage.aspx">Union Mortgage loan applicant information found in dumpster</source>
    </item>
    <item>
      <title><![CDATA[L.A. Dept. of Water of Power employees exposed]]></title>
      <link>http://securityratty.com/article/f70613215508b1a91be5d9f49aab2c95</link>
      <guid>http://securityratty.com/article/f70613215508b1a91be5d9f49aab2c95</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
2/15/08

Organization
Los Angeles Department of Water and Power (&quot;DWP

Contractor/Consultant/Branch
Systematic Automation Inc

This breach appears to be...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/dwp.jpg" align="right" height="70" width="168"><font size="2"><span style="font-weight: bold;">Date Reported: </span><br>2/15/08<br><br><span style="font-weight: bold;">Organization: </span><br><a target="_blank" href="http://www.ladwp.com/ladwp/homepage.jsp">Los Angeles Department of Water and Power ("DWP")</a> <br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br><a target="_blank" href="http://maps.google.com/maps?hl=en&amp;client=opera&amp;rls=en&amp;hs=cvf&amp;um=1&amp;ie=UTF-8&amp;q=Systematic+Automation+Inc.&amp;near=Fullerton,+CA&amp;fb=1&amp;view=text&amp;latlng=33917450,-117929410,15433360472739007456*">Systematic Automation Inc.</a> <br><br><font size="1">*This breach appears to be related to "<a target="_blank" href="http://breachblog.com/2008/02/12/modschools.aspx">Theft from vendor affects Modesto City Schools employees</a>" dated 2/12/08</font><br><br><span style="font-weight: bold;">Victims:</span><br>Employees<br><br><span style="font-weight: bold;">Number Affected:</span><br>8,275<br><br><span style="font-weight: bold;">Types of Data:</span><br>"names, Social Security numbers, dates of birth, employee identification numbers, salaries, work locations, deferred compensation balances (but not account numbers), insurance plan coverage and health care benefits selection"<br><br><span style="font-weight: bold;">Breach Description:</span><br>Computer equipment was stolen from a Los Angeles Department of Water and Power vendor, Systematic Automation that contained sensitive personal information belonging to every employee of the utility.<br><br><span style="font-weight: bold;">Reference URL:</span><br><a target="_blank" href="http://www.dailynews.com/news/ci_8277304">Los Angeles Daily News online story</a> <br><a target="_blank" href="http://www.latimes.com/news/printedition/california/la-me-dwp16feb16,1,22139.story?ctrack=1&amp;cset=true">Los Angeles Times online story</a> <br><br><span style="font-weight: bold;">Report Credit:</span><br>Beth Barrett, Los Angeles Daily News<br><br><span style="font-weight: bold;">Response:</span><br>From the online sources cited above:<br><br>Computer equipment containing the private financial data of every employee of the Los Angeles Department of Water and Power was stolen earlier this week, prompting the utility to pay for a credit monitoring service for each of its 8,275 workers.<br><br>DWP General Manager H. David Nahai sent a letter to employees Wednesday informing them of the "possible security breach" and of steps being taken to safeguard them from the risk of identity theft.<br><br>DWP officials said the theft occurred at Systematic Automation Inc. in Fullerton and is being investigated by Fullerton law enforcement.<br><span style="font-style: italic;">[Evan] From last week's Modesto City Schools breach, in which "A computer hard drive containing sensitive personal information belonging to Modesto City School district employees was stolen from Systematic Automation Inc. in Fullerton, California."&nbsp; Do you suppose this means that Systematic Automation was storing multiple client data sets on the same drive?</span><br><br>The data that was taken on active DWP employees included names, Social Security numbers, dates of birth, employee identification numbers, salaries, work locations, deferred compensation balances (but not account numbers), insurance plan coverage and health care benefits selection.<br><br>Nahai said the DWP had contracted with the company to print retirement booklets showing employees' benefits and other information<br><br>"This kind of work is done by very specialized companies, and I think many companies contract out this kind of work," he said. (Nahai)<br><span style="font-style: italic;">[Evan] This may justify why DWP sent the information out to a vendor, but it does not justify the breach or the lack of oversight (vendor management).&nbsp; Vendors trusted with confidential information <span style="font-weight: bold;">MUST </span>be held to the same strict standards as the company itself.</span><br><br>Nahai said the DWP was taking "extraordinary steps to protect our employees.<br><br>He said the data is encrypted and that the thieves may not be able to extract it.<br><span style="font-style: italic;">[Evan] Encrypting the information is a very good call by DWP, but according to the Modesto City Schools breach, "Snelling said the district sent the employee information in an encrypted format to Systematic Automation, where it apparently was stored on the computer in an unencrypted format."&nbsp; I would be surprised if the DWP information were not in a similar state.</span><br><br>The utility's Retirement Office (213-367-1692) also has made arrangements for a one-year subscription to a credit monitoring service for employees.<br><br>"It's in the very early stages of the investigation, and very early to point fingers," he said. (Nahai)<br><br>DWP spokesman Joe Ramallo said the utility had no evidence that the missing information had been misused<br><br>"We're required by law to notify our employees that this theft occurred," he said. "But we don't have any knowledge at this point that the data was the target, and law enforcement said they don't believe that it is."<br><br>a spokesman for the International Brotherhood of Electrical Workers Local 18, the union that represents DWP employees, said Friday that his workers were "shocked and upset" by the loss of the data.<br><br>"They believe this is a direct result of the mania for outsourcing that the DWP has had," said Bob Cherry, a communications consultant for the union. "The DWP should have been paying more attention to the potential impact of sensitive data like this getting sent to outside vendors."<br><span style="font-style: italic;">[Evan] Bob Cherry knows a thing or two.&nbsp; The security of information is the responsibility of the organization to whom it was originally given to by the owner.&nbsp; This is a simple owner/custodian relationship.&nbsp; Just because the custodian did not lose the hard drive directly does not mean that the custodian is not responsible for the breach.</span><br><br>Vince Foley, who serves on the board of the DWP Retired Employees Assn., said he has received anxious calls from retirees. The stolen computer equipment also contained financial data on employees who retired between July 1, 2006, and June 30, 2007.<br><br>Foley said. "DWP's computers are, of course, encrypted and protected. But this is a situation where they had . . . a consultant who's given all this data so they can prepare the [benefits] statements."<br><br><span style="font-weight: bold;">Commentary:</span><br>I wonder how many more organizations are affected by the Systematic Automation burglary.&nbsp; So far, we know of two organizations and over 11,000 affected persons.<br><br>There are lessons to be learned from almost any breach, and it's easier to play the "Monday morning quarterback".&nbsp; Good information security programs recognize the importance of managing security throughout the life-cycle of the information, no matter where it resides.&nbsp; At a minimum:<br><br></font><ol><li><font size="2">Thoroughly evaluate the information security practices of vendors before engaging in formal business agreements.</font></li><li>Information security language should be included in contractual agreements.</li><li>Conduct regular audits of vendors to ensure that they continue to abide by your information security policies, standards, guidelines and procedures.</li><li>If your company engages vendors on a regular basis, formalize the vendor security evaluation, approval and audit process.<br></li></ol><font size="2"><br>These are just some tips that could easily be expanded upon and refined to your individual situation. <br><br><span style="font-weight: bold;">Past Breaches:</span><br>Related:<br>February, 2008 - <a target="_blank" href="http://breachblog.com/2008/02/12/modschools.aspx">Theft from vendor affects Modesto City Schools employees</a></font><br><br>
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      <pubDate>Tue, 19 Feb 2008 14:11:13 +0000</pubDate>
      <category domain="http://securityratty.com/tag/employee information">employee information</category>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/information security practices">information security practices</category>
      <category domain="http://securityratty.com/tag/confidential information">confidential information</category>
      <category domain="http://securityratty.com/tag/information security policies">information security policies</category>
      <category domain="http://securityratty.com/tag/sensitive personal information">sensitive personal information</category>
      <category domain="http://securityratty.com/tag/dwp">dwp</category>
      <category domain="http://securityratty.com/tag/dwp officials">dwp officials</category>
      <category domain="http://securityratty.com/tag/represents dwp employees">represents dwp employees</category>
      <source url="http://breachblog.com/2008/02/19/dwp.aspx">L.A. Dept. of Water of Power employees exposed</source>
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    <item>
      <title><![CDATA[35,000 T. Rowe price plan participants alerted]]></title>
      <link>http://securityratty.com/article/eeaa57364e7dfa30a2ef24d6c7ffa570</link>
      <guid>http://securityratty.com/article/eeaa57364e7dfa30a2ef24d6c7ffa570</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
1/28/07

Organization
T. Rowe Price

Contractor/Consultant/Branch
T. Rowe Price Retirement Plan Services
CBIZ Benefits and Insurance Services Inc
...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/trowe.jpg" align="right" height="48" width="131"><font size="2"><span style="font-weight: bold;">Date Reported: </span><br>1/28/07<br><br><span style="font-weight: bold;">Organization: </span><br><a href="http://www.troweprice.com" target="_blank"> T. Rowe Price</a><br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br><a href="http://www2.troweprice.com/rps/scm/consultant/public/index/0,,,00.html" target="_blank"> T. Rowe Price Retirement Plan Services</a> <br><a href="http://www.cbiz.com/benefits/" target="_blank"> CBIZ Benefits and Insurance Services Inc.</a> <br><br><span style="font-weight: bold;">Victims:</span><br>Participants in various T. Rowe Price retirement plans<br><br><span style="font-weight: bold;">Number Affected:</span><br>35,000<br><br><span style="font-weight: bold;">Types of Data:</span><br>Names and Social Security numbers<br><br><span style="font-weight: bold;">Breach Description:</span><br>Computers were stolen from the office of CBIZ Benefits and Insurance that contained sensitive personal information belonging to participants in “several hundred” T. Rowe Price retirement plans.&nbsp; CBIZ is a vendor for T. Rowe Price that was helping the company to prepare <a href="http://www.irs.gov/instructions/i5500/index.html" target="_blank"> IRS Form 5500's</a>.<br><br><span style="font-weight: bold;">Reference URL:</span><br><a href="http://www.investmentnews.com/apps/pbcs.dll/article?AID=/20080128/REG/672979544" target="_blank"> Investment News online story</a> <br><br><span style="font-weight: bold;">Report Credit:</span><br>Investment News<br><br><span style="font-weight: bold;">Response:</span><br>From the online source cited above:<br><br>T. Rowe Price Retirement Plan Services alerted 35,000 current and former participants in “several hundred” plans that their names and Social Security numbers were contained in files on computers that were stolen, said Brian Lewbart, spokesman.<br><br>taken from the office of CBIZ Benefits and Insurance Services Inc., which prepares the 5500s for T. Rowe Price<br><br>The data were kept on the computers to help complete filing of Form 5500<br><span style="font-style: italic;">[Evan] I have a feeling that the information was only meant to be kept on the computers temporarily until the Form 5500's were complete.&nbsp; This breach demonstrates the importance in protecting confidential information no matter where it resides, no matter how long.&nbsp; Confidential information must remain protected in-transit and at-rest, even if temporary.&nbsp; Obviously, encryption could have been an effective defensive layer.</span><br><br>Other personal information, such as addresses, and birth dates, was not on the computers.<br><span style="font-style: italic;">[Evan] This information can be obtained publicly anyway, so no help here.</span><br><br>The company offered those affected a free one-year subscription to an online credit monitoring service and up to $25,000 of identity theft insurance, as well as tips on protection from identity theft.<br><br><span style="font-weight: bold;">Commentary:</span><br>Not much is known about this breach yet.&nbsp; I am sure that there is more to come.<br><br>This is yet another case of a lost or stolen computer containing sensitive personal information without encryption (assuming there is no encryption). <br><br><span style="font-weight: bold;">Past Breaches:</span><br>Unknown<br></font><br>
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      <pubDate>Tue, 29 Jan 2008 09:51:35 +0000</pubDate>
      <category domain="http://securityratty.com/tag/sensitive personal information">sensitive personal information</category>
      <category domain="http://securityratty.com/tag/personal information">personal information</category>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/confidential information">confidential information</category>
      <category domain="http://securityratty.com/tag/rowe price">rowe price</category>
      <category domain="http://securityratty.com/tag/insurance">insurance</category>
      <category domain="http://securityratty.com/tag/identity theft insurance">identity theft insurance</category>
      <category domain="http://securityratty.com/tag/cbiz benefits">cbiz benefits</category>
      <category domain="http://securityratty.com/tag/cbiz">cbiz</category>
      <source url="http://breachblog.com/2008/01/29/trowe.aspx">35,000 T. Rowe price plan participants alerted</source>
    </item>
    <item>
      <title><![CDATA[YWCA Retirement Fund participants exposed in stolen computer]]></title>
      <link>http://securityratty.com/article/2e5799582306cfe7453bce0221b53e76</link>
      <guid>http://securityratty.com/article/2e5799582306cfe7453bce0221b53e76</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
10/9/07 (backdated

Organization
The Young Women's Christian Association (YWCA) Retirement Fund, Inc

Contractor/Consultant/Branch
None

Victims
Active...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/ywcarf.jpg" align="right" height="60" width="158">
<font size="2"><span style="font-weight: bold;">Date Reported: </span><br>10/9/07 (backdated)<br><br><span style="font-weight: bold;">Organization: </span><br>The Young Women's Christian Association (YWCA) Retirement Fund, Inc.<br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br>None<br><br><span style="font-weight: bold;">Victims:</span><br>Active fund participants between January 1st, 2002 and September 28th, 2007<br><br><span style="font-weight: bold;">Number Affected:</span><br>Unknown<br><br><span style="font-weight: bold;">Types of Data:</span><br>Name and Social Security number.<br><br><span style="font-weight: bold;">Breach Description:</span><br>On Monday, October 1st, 2007 YWCA Retirement Fund employees noticed that a computer had been stolen from the Fund's office in New York.&nbsp; The computer contained sensitive personal information including names and Social Security numbers for active fund participants from January 1st, 2002 to September 28th, 2007.<br><br><span style="font-weight: bold;">Reference URL:</span><br><a href="http://doj.nh.gov/consumer/pdf/ywca.pdf" target="_blank"> State of New Hampshire Attorney General's Breach Notification</a><br><br><span style="font-weight: bold;">Report Credit:</span><br>The New Hampshire State Attorney General<br><br><span style="font-weight: bold;">Response:</span><br>From the official breach notification and letter to victims:<br><br>We are writing to inform you that some of your personal identification information may have been compromised recently.<br><span style="font-style: italic;">[Comfyllama] "May have been compromised"?&nbsp; No, no, no.&nbsp; If you do not have a reasonable assurance that data confidentiality, integrity, and availability remain intact, then the data <span style="font-weight: bold;">IS </span>compromised.</span><br><br>On Monday, October 1 when The Young Women's Christian Association Retirement Fund, Inc. staff arrived at the Fund's office we discovered one computer had been stolen.<br><br>The stolen computer contained the names and Social Security numbers of individuals who were active Participants in the Fund at anytime during the period from January 1, 2002 to September 28, 2007.<br><span style="font-style: italic;">[Comfyllama] We couldn't find any information to give us an idea of how many people this refers to, but we didn't look long.</span><br><br>The stolen computer did not contain addresses, telephone or email contact points and most importantly no account balances.<br><span style="font-style: italic;">[Comfyllama] Unauthorized access to any of this information is bad, but "most importantly no account balances"?&nbsp; If I had a choice, I think I would rather have my account balance disclosed than I would my name and Social Security number.</span><br><br>Several factors lead us to believe that the risk to your personal data is rather low.<br><br>Here is further information about what occurred and these facts should help you assess the risk to your personal identification information:<br></font><br><font size="2">1.&nbsp; only the computer was stolen, not the monitor, nor the mouse, not the power pack</font><br><font size="2"><span style="font-style: italic;">[Comfyllama] I am confused.&nbsp; What does this have to do with the risk of unauthorized data access?</span><br></font><br><font size="2">2.&nbsp; the stolen computer was of a type that requires a power pack, not a power cord.&nbsp; Power packs are not sold through retail outlets but must be ordered from the computer manufacturer which requires the computer's serial number, the customer's account number and name.&nbsp; Dell has been notified of the theft.&nbsp; Any attempted order will be flagged, the caller id will be recorded and forwarded to both the Fund and the New York Police Department with whom we met Monday afternoon, October 1.</font><br><font size="2"><span style="font-style: italic;">[Comfyllama] This is simply untrue and useless information.&nbsp; If you need a Dell power cord for a laptop, go to Dell and order one without proving a serial number, customer account number and name, or go to one of many of </span><a style="font-style: italic;" href="http://www.nextag.com/dell-laptop-computer-power-cord/search-html" target="_blank"> retail outlets that DO sell them</a><span style="font-style: italic;">. </span><br><br>3.&nbsp; a passcode is required to access the personal identification information stored on the stolen computer.<br><span style="font-style: italic;">[Comfyllama] This "passcode" is nothing more that a momentary nuisance to anyone with simple computer skills.</span><br><br>The fund has reviewed the pertinent 24-hour surveillance tapes from the week-end and they have been turned over to the NYPD.<br><br>We have already purchased and installed DEFCON cable locks on all computers.<br><br>In the next few weeks the Fund will consult with a security firm to evaluate our entire operation.&nbsp; It is the intent of the Fund to implement the security firm's recommendations for improving data protection.<br><span style="font-style: italic;">[Comfyllama] Let's hope that the "security firm" is worth at least half the price.</span><br><br>We sincerely apologize for causing you concern<br><br>Please be assured that we will be ever more vigilant in protecting your data.&nbsp; If you have any questions, or if we may be of any further assistance at anytime, please call us toll-free at 1-800-222-4738.<br><br><span style="font-weight: bold;">Commentary:</span><br>This breach occurred not just as a result of a break-in and theft of a computer.&nbsp; This breach occurred as a result of a fundamental failure of information security.&nbsp; We don't have the privilege of looking at the YWCA Retirement Fund's information security program (assuming one exists), so we don't know much more than what we read in the Fund's response.&nbsp; From reading the Fund's response, we can judge that the YWCA Retirement Fund is a poor custodian of sensitive information.&nbsp; The response is one of the most clueless that we have seen to date.<br><br>I sincerely hope that the security firm eluded to in the response will recommend some serious changes, one of which would include encryption of data at rest.&nbsp; I am sure the list will be long (assuming the security firm knows what they are doing). <br><br><span style="font-weight: bold;">Past Breaches:</span><br>Unknown<br></font><br>
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      <pubDate>Tue, 11 Dec 2007 09:23:19 +0000</pubDate>
      <category domain="http://securityratty.com/tag/ywca retirement fund">ywca retirement fund</category>
      <category domain="http://securityratty.com/tag/retirement fund">retirement fund</category>
      <category domain="http://securityratty.com/tag/fund">fund</category>
      <category domain="http://securityratty.com/tag/computer">computer</category>
      <category domain="http://securityratty.com/tag/information security">information security</category>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/sensitive information">sensitive information</category>
      <category domain="http://securityratty.com/tag/personal identification information">personal identification information</category>
      <category domain="http://securityratty.com/tag/active fund participants">active fund participants</category>
      <source url="http://breachblog.com/2007/12/11/ywcarf.aspx">YWCA Retirement Fund participants exposed in stolen computer</source>
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