http://securityratty.com/tag/rudeness Wed, 13 Feb 2008 10:17:33 +0000 iRatty Engine http://blogs.law.harvard.edu/tech/rss http://securityratty.com/article/e02ca356532c921e848cf4400c510331 http://securityratty.com/article/e02ca356532c921e848cf4400c510331 Wed, 13 Feb 2008 10:17:33 +0000 lost laptop abysmal customer service lost million plain rudeness apparently due owner sued admit Best Buy and the $54 million laptop