I have to admit that I was already a fan of Collins’ quantitative style blended with clever insight, but this was the first time that I had seen him in person, and he was just spectacular. He has a vivid, animated way of telling a story, and had a great sense of humor. This combination of presentation skill was put to immediate use with his first statement drawing a hearty laugh from the audience full of entrepreneurs.

“How many of you in the room are constitutionally unemployable?”

Much of his remaining presentation provided interesting stories and insight from the research that he has done to understand the make-up of exceptional companies.

As Jim said, he has spent years studying the contrast between average companies and exceptional companies. They faced the same set of variables… similar economic conditions, similar competition for top human resources, and a similar set of huge unknowns.

What is the single biggest element of difference?

Not a function of the cards you are dealt, or circumstance… it is conscious choice and discipline.

Jim’s key principles & disciplines that have come from the studies we have worked on:

1. Building greatness is a cumulative never ending process! The idea that no matter how exceptional, you are always only relatively as good as to what you can do next.
2. Most overnight successes are 20 years in the making…. Wal-mart  took 13 years to get to 125 stores. Starbucks required 17 years to get to 38 stores.

“If you start to break Packard’s law, and there are very few laws of business, it is like breaking a law of physics for building great companies.” - David Packard (Co-founder of HP)

If you allow growth to exceed your ability to get enough of the right people to fill the key seats to execute on the growth brilliantly, you will fall as surely as a stone dropped from your hand. This is one of those timeless truths that extends beyond technology and economics.

The number one constraint on growth and sustained success…

An ability to get enough of the right people in the key seats to achieve that sustained growth.

The discipline that WHO comes before WHAT. Collins always kept coming back to the “who” thing over and over again. He said, “The more turbulent the world, (given the great current economic uncertainty of our financial system) the more important this issue is.”

A question from the audience came near the end of his session… How do you figure out who are the right people to put in key seats on the bus?

Collins responded with “Given that I stand here amidst a room full of unmotivated people… the right people are self motivated, self disciplined, self managed, The task is not to motivate unmotivated people, the task is not to have to manage people… self motivated, figured it out from there… self motivated people don’t need tons of management … when you have to start managing, you know that you have the wrong person at the task.”

Final thoughts:

Greatness is not a function of circumstance. Greatness is a function of conscious choice and discipline. It is not a matter of circumstance, it is one of choices.

I believe that every one of the Inc. 500 companies that I met at this conference achieved the list because they did not embrace the status quo. Incredible passion, an unwillingness to accept failure and an excessive and compulsive willingness to solve customer’s problems were key ingredients in the business building formula for the entrepreneurs that were at the conference.

Apple added access for iPhone and iPod touch users to a subset of its iTunes Store over Wi-Fi--the awkwardly named iTunes Wi-Fi Music Store--more than a year ago, along with the ability to access that store at no cost from handhelds and laptops via Starbucks outlets in New York, Seattle, and throughout the San Francisco Bay Area. (Chicago and Los Angeles have been "coming soon" for a year, but the new AT&T/Starbucks deal may have delayed opening up those markets.)

Terrestrial AM/FM radio stations would like to figure out how to remain meaningful in a world of streaming Internet radio. Their latest strategy is to embed information that allows a listener to mark a song they want, potentially getting a piece of music sold in this fashion. With FM tagging, Zune players tap into an existing very low-data-rate encoding protocols that allow stations to push out their call letters and current song information. By adding a very short code, broadcasters can allow Zunes to look up the appropriate song.

At launch, 450 stations from major networks, including Clear Channel, Entercom, and others, will broadcast tagging details. Note that Microsoft includes KEXP, a Seattle independent and alternative radio station, in its sample image, for the new models. KEXP, given a boost a few years ago through significant short-term funding by Paul Allen--funding that involved changing its call letters to his Experience Music Project museum initials--has an enormous listenership over the Internet ironically enough. KEXP will be a programming partner creating channels of music for the subscription-based Zune Pass service. (Zune Pass is $15 per month, all you can eat.)

This option could allow Microsoft to ink partnerships with hotspot networks to brand them with Zune compatibility, lets radio stations promote something other than iPods that they would have a direct relationship with (and, potentially, some kind of revenue stream from?), and may be part of breaking Apple's digital music hegemony. May be. Nobody's gotten rich betting against Apple for the last several years. (Details of revenue sharing with radio stations hasn't been discussed.)

Apple opted for a partnership with HD Radio broadcasters and equipment makers that has a relatively elaborate process of tagging songs. HD Radio is digital AM/FM, a patented and licensed method that has provoked a lot of controversy, and has lagged enormously in the marketplace, despite well over 1,000 stations (including many public radio stations) broadcasting in this digital format, some for over three years.

HD Radio tagging requires an HD radio receiver with a Tag button; pressing that button stores the song's tag information. The radio must also have an iPod dock. Docking an iPod syncs the tag information, and the next time the iPod is sync with iTunes, you can see which songs were tagged. Kind of tedious compared to "press a button while listening to an FM station and buy the song over Wi-Fi." (I've been writing about HD Radio for years, and even launched a blog that's gone moribund; the technology is interesting, but Internet radio on mobile devices coupled with on-demand music purchasing over cell and Wi-Fi may simply make HD Radio unnecessary for listeners.)

Microsoft has a more compelling "marketing story" for this feature than Apple, that's for sure. On the other hand, do you really need to tag songs from stations that play only the most popular music in a given format?

Four chains, four Wi-Fi pay policies: CIO magazine looks at Borders, McDonald's, Panera, and Starbucks, and how they're offering Wi-Fi. I'd like to suggest you read this article, but the author writes, "Right now, according to Hotspot Locations, there are more than 33,000 WLAN hotspots worldwide, and more than 10,000 in the United States alone." I don't know who "Hotspot Locations" is, and I need to disclose that I have a financial interest in what must be their competitor, JiWire, but any hotspot finder that calls them "WLAN Hotspots" and reports 11,712 in the U.S. and 33,106 worldwide just isn't working very hard. JiWire lists over 230,000 hotspots worldwide, and notes over 60,000 in the U.S., while Boingo and iPass each resell access to over 100,000 hotspots worldwide.

Up, up, and away in my beautiful, my beautiful warballoon: Defcon hackers deployed a balloon with Wi-Fi receivers on it 150 feet in the air to scan for network vulnerabilities in Las Vegas last week. They found 1/3rd of networks had no encryption--although I always wonder if they're using passive scanning where 802.1X allows a limited connection for authentication and appears "open" in some ways, or if they were actively scanning, in which case 802.1X networks would be unavailable.

Cincinnati Metro service has Wi-Fi on 20 buses: The free service supplied by AT&T in an ads-for-access deal with the authority was placed after a couple years of testing on a relatively long commuter run. The authority spends $15,000 per bus to setup a connection, which seems rather pricey. Other authorities are paying in the low thousands, from what I've seen, so I'm not sure what their particular case is.

And, as with the AT&T deal, Bell's Internet customers get unlimited access in Starbucks's stores. The deal starts up immediately, as Bell is the current operator. AT&T is transitioning to running Starbucks in the U.S., taking over by the end of 2008 from T-Mobile.

Oddly, Nikon also announced the $500 P6000 with a built-in GPS receiver, 13.5 MP sensor, 4x zoom, and effective 6400 ISO--and a built-in Ethernet jack. Which is a very weird choice. I know Wi-Fi adds cost and reduces battery life-span, but I would think that GPS plus Wi-Fi would allow assisted GPS for faster coordinated lookups (if the Wi-Fi tapped into Skyhook's system and cached some location information), as well as offering automated uploads, and Wi-Fi positioning when GPS signals couldn't be reached.

Seems like a missed ship here.

Some day, the company will officiate at the wedding of its Wi-Fi service and the iPhone, but the blessed day has been postponed again.

[Photo by Louise Docker. Used under Creative Commons license.]

The statement from Starbucks reads: "T-Mobile, AT&T and Starbucks have entered into a memorandum of understanding to resolve their disputes and are committed to providing a high quality WiFi experience for customers, including Starbucks Rewards Customers, at Starbucks locations nationwide."

My interpretation is Starbucks said, oops, our bad, and they're figuring out the dollars and cents. Sometimes companies move too rapidly. T-Mobile is a quasi-jilted suitor, although they get something out of AT&T transition, too, so they're not likely to cut any slack.

Reuters confirms that AT&T confirms the statement. I separately confirmed with T-Mobile that the statement is accurate as well.

I am such a nerd/geek (for a good discussion on what the difference is, check out Brad Feld's article here), that I read this post in Fred Wilson's blog on Zemanta and had to check it out for myself. I am using it on this post and the previous one on Starbucks being sued by T-Mobile.

So far I am really impressed with how Zemanta works. It gives you a whole bunch of content related that you can use on your blog.  Pictures, related articles, links and tags. It also makes it easy to reblog.  It works right in my Typepad blog editor.  The only thing I can think of is that I would like to see it work in Windows LiveWriter and Scribefire, the two blog editor that I use for most of my stuff.  But Zemanta is good enough that I don't mind using the Typepad editor to get this functionality!

So what do you think?  It is more noise or does it add value?  Leave a comment and let me know

Image via Wikipedia

According to this article T-Mobile is none to happy about Starbucks and ATT offering free wi-fi to customers.  They have filed suit against Starbucks, claiming that according an agreement between the three companies, the transition from T-Mobile's pay for access to the ATT free access was supposed to go at a much slower rate, only it seems ATT and Starbucks have rushed things through and T-Mobile is suing mad about the lost revenue.

T-Mobile should have seen this coming. The day the ATT deal was signed, any more revenue T-Mobile ground out of their Starbucks relationship was froth on the coffee.  It is hard to beat free.

In my mind, taking Starbucks out of the T-mobile hotspot world, what is left?  Some airports perhaps, but increasingly T-mobile is a 2nd or 3rd tier carrier in the US anyway.

I am such a nerd/geek (for a good discussion on what the difference is, check out Brad Felds article here), that I read this post in Fred Wilson's blog on Zemanta and had to check it out for myself. I am using it on this post and the previous one on Starbucks being sued by T-Mobile.

So far I am really impressed with how Zemanta works. It gives you a whole bunch of content related that you can use on your blog.  Pictures, related articles, links and tags. It also makes it easy to reblog.  It works right in my Typepad blog editor.  The only thing I can think of is that I would like to see it work in Windows LiveWriter and Sribefire, the two blog editor that I use for most of my stuff.  But Zemanta is good enough that I don't mind using the Typepad editor to get this functionality!

So what do you think?  It is more noise or does it add value?  Leave a comment and let me know