I arrived in Austin Sunday night to get ready for a factory tour on Monday, a kickoff dinner and then two days of briefings from Dell executives, including Michael Dell himself! Dell’s ISG business is growing at a very fast pace and continues to build momentum and focus within the broader organization.

We had a nice overview of the product roadmap, including some of the exciting enhancements Dell is making to their storage products such as the MD3000 and the new EqualLogic PS5000 series iSCSI solutions.

I really enjoyed the Council meeting and it reminds me all over again; what I admire about Dell is the way they and Michael Dell himself stay close to the customer. The entire purpose of this event is to “get it right” and determine meaningful ways to embrace change (including change in the manufacturing process) in order to make their customers more successful. Ah shucks, you may say that all companies behave this way… well I must tell you that is not true and at times, I find it difficult as we continue to grow to stay as close as I would like to all of our customers varying needs and directions.

This concept of gathering, internalizing and embracing customer feedback is a simple principle of Business Success stories. Always trying to improve the pace of change and build meaningful sticky relationships with customers. Dell’s very successful Ideastorm site where customers post product feedback and are active participants in the Dell community is a great example of how to do this right. No other hardware vendor that we have worked with or attempted to work with has ever gone to the extent of embracing change that Dell has during our 5-year relationship.

From the custom factory integration services to the attention to detail in the order and manufacturing, and logistics processes, Dell helps us execute for our customers and I must admit that we could not have built the business as quickly or efficiently without Dell!

So thank you Michael Dell for building a business that embraces change and is focused on helping your ISG customers succeed.

South Australian Premier Mike Rann says the diversion of water from the Paroo River in Queensland is an act of terrorism during a water crisis.

Anonymously threatening people with messages on playing cards, like the Joker in The Dark Knight, is terrorism:

Giles County deputies arrest two county teenagers they say made terroristic threats to people on playing cards.

Investigators say 18-year olds Brian Stafford and Justin Dirico left eight threatening playing cards at the Pearisburg Wal-Mart on Saturday, August 9th. The cards read "9 people will die" and "9 people will suffer" with the date 8-15-08.

A ninth card was found on a car at the Dairy Queen on Sunday, August 10th.

I've written about this sort of thing before.

LAS VEGAS -- Last weekend, more than 9,000 hackers, freaks, feds and geeks gathered for the 16th annual DefCon, the world's largest computer security convention.

Wired.com brought you live coverage of the most newsworthy events at DefCon 16. Here are some photos from the lighter side of the conference.

Left: South Korean hackers compete in the Capture the Flag competition. The goal is to hack into and keep control of targeted servers.

Mr. Sinister and Dragon Cracker battle it out in a round of Guitar Hero -- one of DefCon's newest competitions.

Bringing-your-own-booze supply ensures optimal buzz at DefCon. Shortly after this picture was taken, hotel security escorted this backpack-hacker to his room.

Computer geeks from the National Institute of Standards and Technology set up a network secured with quantum encryption in a conference room at DefCon. The quantum-entangled photons are being used to encrypt a video stream across a line-of-site network.

A compact optical bench and an atomic clock (left) are used to secure a network with quantum encryption.

In the Lock Pick Pavilion, DefCon attendees Dustin, Jennalynn and Kunfoozball practice their lock-picking skills.

DefCon founder and organizer Jeff Moss, aka Dark Tangent, at the conference's closing ceremony Sunday.

A collection of black badges awaits the winners of the various competitions. These badges give their holders lifetime entry to DefCon.

One of DefCon's logos, the smiley-faced skull and crossbones, is welded inside a yellow sphere. The sphere is the primary stage of one of the most difficult competitions at DefCon: The Mystery Challenge.

Unbeknownst to attendees, this laptop is sniffing RFID tags and taking photos of their owners when they pass in front of the detectors. RFID tags are used in everything from building access to some credit cards.

At the closing ceremony, DefCon organizers turn off the lights while the attendees wave their high-tech badges back and forth.

The first UEPS transaction was performed on Sunday, August 3, 2008, in Baghdad, Iraq, during the official launch of the UEPS smart card technology with the two state banks namely, Rafidain Bank and Rasheed Bank.

The official launch, attended by invitees from Rafidain Bank, Rasheed Bank, the Iraqi Government, War Victim Ministry and Martyrdom Ministry, demonstrated smart card registration, biometric enrolment and issuing of UEPS cards, offline loading of wage payments and government grants to the UEPS cards and dispensing of cash.

The pilot project involving 100,000 beneficiaries is now ready for implementation across selected bank branches and will enable the distribution and payment of government grants to war victims and martyrdom beneficiaries, as well as salary and wage distribution and payment to employees of the two state banks.

Brenda Stewart, Net1 Senior Vice President Sales and Marketing, said, "From the entire team at Net1, we congratulate the Iraqi consortium on this historic achievement and look forward to the successful implementation of the various projects already identified for implementation, as well as the projects currently in business development. Net1 is proud that the development of its core technology, from which it creates end-user products that satisfy the requirements of its customers, can change the way business is conducted leading to the improvement of people's lives. We share the belief of our Iraqi partners that our technology can play a fundamental role in the upliftment of the economy. The success of any technology should be measured, not only by the profits it generates for its inventors, suppliers and users, but also by the difference that it makes to the lives of people," Stewart concluded.