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    <title><![CDATA[[SecurityRatty] tag: systematic]]></title>
    <link>http://securityratty.com/tag/systematic</link>
    <description></description>
    <pubDate>Wed, 20 Feb 2008 22:57:26 +0000</pubDate>
    <generator>iRatty Engine</generator>
    <docs>http://blogs.law.harvard.edu/tech/rss</docs>
    <item>
      <title><![CDATA[Data Mining for Terrorists Doesn't Work]]></title>
      <link>http://securityratty.com/article/205a9261660e694f495f2a2726701cd2</link>
      <guid>http://securityratty.com/article/205a9261660e694f495f2a2726701cd2</guid>
      <description><![CDATA[According to a massive report from the National Research Council, data mining for terrorists doesn't work. Here's a good summary: The report was written by a committee whose members include William...]]></description>
      <content:encoded><![CDATA[<p>According to a <a href="http://www.nap.edu/catalog.php?record_id=12452">massive report</a> from the National Research Council, data mining for terrorists doesn't work.  <a href="http://news.cnet.com/8301-13578_3-10059987-38.html?part=rss&subj=news&tag=2547-1_3-0-20">Here's</a> a good summary:</p>

<blockquote>The report was written by a committee whose members include William Perry, a professor at Stanford University; Charles Vest, the former president of MIT; W. Earl Boebert, a retired senior scientist at Sandia National Laboratories; Cynthia Dwork of Microsoft Research; R. Gil Kerlikowske, Seattle's police chief; and Daryl Pregibon, a research scientist at Google.

<p>They admit that far more Americans live their lives online, using everything from VoIP phones to Facebook to RFID tags in automobiles, than a decade ago, and the databases created by those activities are tempting targets for federal agencies. And they draw a distinction between subject-based data mining (starting with one individual and looking for connections) compared with pattern-based data mining (looking for anomalous activities that could show illegal activities).</p>

<p>But the authors conclude the type of data mining that government bureaucrats would like to do--perhaps inspired by watching too many episodes of the Fox series 24--can't work. "If it were possible to automatically find the digital tracks of terrorists and automatically monitor only the communications of terrorists, public policy choices in this domain would be much simpler. But it is not possible to do so."</p>

<p>A summary of the recommendations:</p>

<ul><li>U.S. government agencies should be required to follow a systematic process to evaluate the effectiveness, lawfulness, and consistency with U.S. values of every information-based program, whether classified or unclassified, for detecting and countering terrorists before it can be deployed, and periodically thereafter.

<p><li>Periodically after a program has been operationally deployed, and in particular before a program enters a new phase in its life cycle, policy makers should (carefully review) the program before allowing it to continue operations or to proceed to the next phase.</p>

<p><li>To protect the privacy of innocent people, the research and development of any information-based counterterrorism program should be conducted with synthetic population data... At all stages of a phased deployment, data about individuals should be rigorously subjected to the full safeguards of the framework.</p>

<p><li>Any information-based counterterrorism program of the U.S. government should be subjected to robust, independent oversight of the operations of that program, a part of which would entail a practice of using the same data mining technologies to "mine the miners and track the trackers."</p>

<p><li>Counterterrorism programs should provide meaningful redress to any individuals inappropriately harmed by their operation.</p>

<p><li>The U.S. government should periodically review the nation's laws, policies, and procedures that protect individuals' private information for relevance and effectiveness in light of changing technologies and circumstances. In particular, Congress should re-examine existing law to consider how privacy should be protected in the context of information-based programs (e.g., data mining) for counterterrorism.</ul></blockquote></p>

<p><a href="http://www.nytimes.com/2008/10/08/washington/08data.html">Here</a> <a href="http://blog.wired.com/27bstroke6/2008/10/data-mining-for.html">are</a> <a href="http://techdirt.com/articles/20081007/1242002479.shtml">more</a> news articles on the report.  I <a href="http://www.schneier.com/essay-108.html">explained</a> why data mining wouldn't find terrorists back in 2005.</p><div class="feedflare">
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      <pubDate>Fri, 10 Oct 2008 02:35:43 +0000</pubDate>
      <category domain="http://securityratty.com/tag/data">data</category>
      <category domain="http://securityratty.com/tag/synthetic population data">synthetic population data</category>
      <category domain="http://securityratty.com/tag/terrorists">terrorists</category>
      <category domain="http://securityratty.com/tag/program">program</category>
      <category domain="http://securityratty.com/tag/program enters">program enters</category>
      <category domain="http://securityratty.com/tag/research scientist">research scientist</category>
      <category domain="http://securityratty.com/tag/research">research</category>
      <category domain="http://securityratty.com/tag/protect">protect</category>
      <category domain="http://securityratty.com/tag/microsoft research">microsoft research</category>
      <source url="http://www.schneier.com/blog/archives/2008/10/data_mining_for_1.html">Data Mining for Terrorists Doesn't Work</source>
    </item>
    <item>
      <title><![CDATA[Can The Gov Be Trusted With Your Personal Data?]]></title>
      <link>http://securityratty.com/article/f09583068525ca2d56abe689ff8ea4e0</link>
      <guid>http://securityratty.com/article/f09583068525ca2d56abe689ff8ea4e0</guid>
      <description><![CDATA[Survey says(insert buzzer noise
Faith in the (UK) govs ability to securely manage personal data is out the window
From Reuters
The inquiries followed Britains biggest data loss scandal, when two discs...]]></description>
      <content:encoded><![CDATA[<p>Survey says&#8230;(insert buzzer noise)</p>
<p>Faith in the (UK) gov&#8217;s ability to securely manage personal data is out the window. </p>
<p>From Reuters:</p>
<blockquote><p>The inquiries followed Britain’s biggest data loss scandal, when two discs containing child benefit records, including names, addresses and bank details, of some 25 million people, went missing after being put in the post by a junior employee.</p>
<p>The reports concluded that it wasn’t individuals who were to blame - some 30 were officials played some role in events leading to the loss of the discs - but institutional and systematic failures at Britain’s tax authority.</p>
<p>But the HMRC is not alone in such security breaches. A separate report into a stolen laptop containing the details of 600,000 potential recruits revealed similar failings at the Ministry of Defence. In all, four MoD computers had been stolen since 2004 and the report said the MoD was probably in breach of several principles set out in the Data Protection Act.</p></blockquote>
<p>Well, where do you stand? Do you trust your respective government not to punt on data security? </p>
<p>Read on.</p>
<p><a href="http://blogs.reuters.com/uknews/2008/06/25/can-the-government-be-trusted-with-your-personal-data/">Article Link</a></p>

<p><a href="http://feeds.feedburner.com/~a/Liquidmatrix?a=770kXb"><img src="http://feeds.feedburner.com/~a/Liquidmatrix?i=770kXb" border="0"></img></a></p><div class="feedflare">
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      <pubDate>Thu, 26 Jun 2008 08:44:35 +0000</pubDate>
      <category domain="http://securityratty.com/tag/loss">loss</category>
      <category domain="http://securityratty.com/tag/data loss scandal">data loss scandal</category>
      <category domain="http://securityratty.com/tag/britains">britains</category>
      <category domain="http://securityratty.com/tag/britains tax authority">britains tax authority</category>
      <category domain="http://securityratty.com/tag/data protection act">data protection act</category>
      <category domain="http://securityratty.com/tag/details">details</category>
      <category domain="http://securityratty.com/tag/child benefit records">child benefit records</category>
      <category domain="http://securityratty.com/tag/mod computers">mod computers</category>
      <category domain="http://securityratty.com/tag/bank details">bank details</category>
      <source url="http://feeds.feedburner.com/~r/Liquidmatrix/~3/320499028/">Can The Gov Be Trusted With Your Personal Data?</source>
    </item>
    <item>
      <title><![CDATA[Chipotle Mexican Grill employee information on USi stolen laptop]]></title>
      <link>http://securityratty.com/article/d1a2ed55b9f05cd298be720ce8bff786</link>
      <guid>http://securityratty.com/article/d1a2ed55b9f05cd298be720ce8bff786</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
4/15/08 (this incident is also the cause of Stolen USinternetworking laptop affects hundreds of SPX employees AND Stolen USinternetworking laptop also...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/chipotle.jpg" align="right" height="112" width="119"><font size="2"><span style="font-weight: bold;">Date Reported: </span><br>4/15/08 (this incident is also the cause of <a href="http://breachblog.com/2008/04/22/spx.aspx">Stolen USinternetworking laptop affects hundreds of SPX employees</a> AND <a href="http://breachblog.com/2008/04/24/xl.aspx">Stolen USinternetworking laptop also affects XL employees</a>)<br><br><span style="font-weight: bold;">Organization: </span><br><a href="http://www.chipotle.com/">Chipotle Mexican Grill</a> <br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br><a href="http://www.usi.com/">USinternetworking ("USi")</a>* <br><br><font size="1">*From the USinternetworking "About Us" page:<br>Founded in 1998, USinternetworking, Inc. (USi), an AT&amp;T company, is the most experienced Application Service Provider (ASP). We use a highly automated, efficient, systematic approach to deliver managed hosting, application management, remote management, professional services, SaaS enablement, and eBusiness development and hosting to more than 150 enterprise-level organizations in over 30 countries.</font><br><br><span style="font-weight: bold;">Victims:</span><br>Current and former Chipotle employees<br><br><span style="font-weight: bold;">Number Affected:</span><br>Unknown<br><br><span style="font-weight: bold;">Types of Data:</span><br>"name, address, Social Security number, and payroll information"<br><br><span style="font-weight: bold;">Breach Description:</span><br>"USi, a service company that was doing information technology work for Chipotle to support human resources and payroll, has notified Chipotle that on or about March 23, 2008, a USi employee residing in Columbus, Ohio was the victim of a burglary, during which a laptop computer, containing Chipotle information, was stolen."<br><br><span style="font-weight: bold;">Reference URL:</span><br><a href="http://doj.nh.gov/consumer/pdf/chipotle.pdf">New Hampshire State Attorney General breach notification part 1</a> <br><a href="http://doj.nh.gov/consumer/pdf/chipotle2.pdf">New Hampshire State Attorney General breach notification part 2</a> <br><br><span style="font-weight: bold;">Report Credit:</span><br>The New Hampshire State Attorney General<br><br><span style="font-weight: bold;">Response:</span><br>From the online sources cited above:<br><br>USi, a service company that was doing information technology work for Chipotle to support human resources and payroll, has notified Chipotle that on or about March 23, 2008, a USi employee residing in Columbus, Ohio was the victim of a burglary, during which a laptop computer, containing Chipotle information, was stolen.<br><span style="font-style: italic;">[Evan] USi was storing confidential information obtained from at least three different companies on a single, poorly protected laptop computer.&nbsp; Sad, but true.</span><br><br>Unfortunately, USi informs us that some information, including name, address, Social Security number, and payroll information for Chipotle employees and former employees was contained on the stolen laptop.<br><span style="font-style: italic;">[Evan] "Unfortunately"?&nbsp; Is the cause of this breach attributed more to fortune than it is to poor information security management?&nbsp; I don't fortune has all that much to do with it.</span><br><br>USi has reported the theft to Ohio law enforcement authorities and believes the theft was a random act.<br><br>At this time, we have no evidence that this information has been misused, and USi indicates that the laptop was password protected.<br><span style="font-style: italic;">[Evan] This statement (or very similar) appears in each of the three breach notifications that I have read about this incident.&nbsp; You could almost copy and paste it, eh?&nbsp; It is probably too early for any evidence of misuse (a smart fraudster would wait until the identity theft protection runs out, or would sell the information to someone else).&nbsp; Password protection (likely operating system) is little more than no protection.&nbsp; An operating system password would not suffice as adequate protection for most information security professionals.</span><br><br>we want to make you aware of the incident and the steps that have been taken to prevent a reoccurence<br><span style="font-style: italic;">[Evan] USi also made this (or similar) statement in each of the breach notifications, but there were never any "steps" listed anywhere</span><br><br>access to Continuous Credit Monitoring and Enhanced Identity Theft Restoration at no cost to you for 2 years.<br><br>If you have questions or feel you may have an identity theft issue, please call ID TheftSmart member services at 1-800-588-9839 between 8:00 a.m. and 5:00 p.m. (Central Time), Monday through Friday<br><br>Chipotle sincerely regrets this unfortunate incident and is currently taking steps to ensure that its privacy policies are strictly followed to avoid similar issues.<br><span style="font-style: italic;">[Evan] Chipotle, its employees, its investors, and its customers would all benefit from information security improvement, including (but certainly not limited to) vendor/contractor information security policies and mandatory standards, enforcement of the policies and standards, and periodic auditing of vendor compliance with the policies and standards.&nbsp; Information security is necessary at all phases of vendor relationships (need definition, negotiation, contractual language, etc.) just as it is at all phases of software development.</span><br><br><span style="font-weight: bold;">Commentary:</span><br>Well, I wonder if this is the last company affected by this single stolen USi laptop. <br><br><span style="font-weight: bold;">Past Breaches:</span><br>Chipotle:<br>Unknown<br>USinternetworking:<br>April, 2008 - <a href="http://breachblog.com/2008/04/24/xl.aspx">Stolen USinternetworking laptop also affects XL employees</a> <br>April, 2008 - <a href="http://breachblog.com/2008/04/22/spx.aspx">Stolen USinternetworking laptop affects hundreds of SPX employees</a><br></font><br>
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      <pubDate>Sat, 26 Apr 2008 18:39:08 +0000</pubDate>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/information security">information security</category>
      <category domain="http://securityratty.com/tag/confidential information">confidential information</category>
      <category domain="http://securityratty.com/tag/usi">usi</category>
      <category domain="http://securityratty.com/tag/information security improvement">information security improvement</category>
      <category domain="http://securityratty.com/tag/chipotle">chipotle</category>
      <category domain="http://securityratty.com/tag/information security policies">information security policies</category>
      <category domain="http://securityratty.com/tag/chipotle information">chipotle information</category>
      <category domain="http://securityratty.com/tag/evan">evan</category>
      <source url="http://breachblog.com/2008/04/26/chipotle.aspx">Chipotle Mexican Grill employee information on USi stolen laptop</source>
    </item>
    <item>
      <title><![CDATA[Stolen USinternetworking laptop also affects XL employees]]></title>
      <link>http://securityratty.com/article/5bdfc50b1b7b539dfb6f3dd348ea39ab</link>
      <guid>http://securityratty.com/article/5bdfc50b1b7b539dfb6f3dd348ea39ab</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
4/16/08 (this incident is also the cause of &quot; Stolen USinternetworking laptop affects hundreds of SPX employees

Organization
XL Global Services, Inc
...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/xl.jpg" align="right" height="84" width="150"><font size="2"><span style="font-weight: bold;">Date Reported: </span><br>4/16/08 (this incident is also the cause of "<a href="http://breachblog.com/2008/04/22/spx.aspx">Stolen USinternetworking laptop affects hundreds of SPX employees</a>")<br><br><span style="font-weight: bold;">Organization: </span><br><a href="http://www.xlcapital.com/xlc/xlc/xls.jsp">XL Global Services, Inc.</a> <br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br><a href="http://www.usi.com/">USinternetworking, Inc.</a>* <br><br><font size="1">*<span style="font-weight: bold;">From the USinternetworking "About Us" page:</span><br>Founded in 1998, USinternetworking, Inc. (USi), an AT&amp;T company, is the most experienced Application Service Provider (ASP). We use a highly automated, efficient, systematic approach to deliver managed hosting, application management, remote management, professional services, SaaS enablement, and eBusiness development and hosting to more than 150 enterprise-level organizations in over 30 countries.</font><br><br><span style="font-weight: bold;">Victims:</span><br>Employees<br><br><span style="font-weight: bold;">Number Affected:</span><br>Unknown<br><br><span style="font-weight: bold;">Types of Data:</span><br>Names, addresses, and Social Security numbers<br><br><span style="font-weight: bold;">Breach Description:</span><br>"A personal computer was recently stolen from an employee of one of our vendors, USinternetworking, Inc. of Annapolis, Maryland ("USi").&nbsp; The personal computer contained the personal information of employees of XL Global Services, Inc. or its affiliates ("XL")"<br><br><span style="font-weight: bold;">Reference URL:</span><br><a href="http://doj.nh.gov/consumer/pdf/XL.pdf">The New Hampshire State Attorney General breach notification</a> <br><br><span style="font-weight: bold;">Report Credit:</span><br>The New Hampshire State Attorney General<br><br><span style="font-weight: bold;">Response:</span><br>From the online source cited above:<br><br>I am writing to inform you about a security breach.<br><br>A personal computer was recently stolen from an employee of one of our vendors, USinternetworking, Inc. of Annapolis, Maryland ("USi").<br><br>The personal computer contained the personal information of employees of XL Global Services, Inc. or its affiliates ("XL")<br><br>This information included names, addresses, and Social Security numbers of employees<br><span style="font-style: italic;">[Evan] Why this information is permitted to be stored on a laptop computer is anyone's guess.&nbsp; Allowing this information to be stored on a laptop computer alongside another client's information (see "<a href="http://breachblog.com/2008/04/22/spx.aspx">Stolen USinternetworking laptop affects hundreds of SPX employees</a>") and without encryption (we are assuming that there is none because none was mentioned) is shoddy.&nbsp; Our vendors are not allowed to co-mingle our data with that belonging to another company.&nbsp; Our vendors are not permitted to store "confidential" information without employing encryption.&nbsp; Our vendors are audited for compliance no less than semi-annually.</span><br><br>USi also informed us that the laptop itself was password protected and the two files containing the personal identifying information of Company employees would not be immediately evident.<br><span style="font-style: italic;">[Evan] So?&nbsp; Password protection (probably OS-level) and security through obscurity are both ineffective.</span><br><br>At our request, USi immediately reported the theft to local law enforcement in Columbus, Ohio to investigate the matter. <br><br>the investigation has not yet been successful.<br><br>Although we have no evidence that this information has been improperly accessed or misused, we want to make you aware of the incident and the steps that have been taken to prevent a reoccurrence.<br><span style="font-style: italic;">[Evan] I found nothing in the breach notification that reflects what the companies plan to do or have done to "prevent a reoccurrence".</span><br><br>We have sent multiple e-mail notifications to the affected employees to notify them of the breach and the status. <br><br>The notices describe, among other things: <br>(1) the general nature of the incident resulting in the potential information security breach, <br>(2) the type of personal information that was the subject of the possible security breach,<br>(3) the precautionary measures USi is taking (at XL's request) to help protect personal information from unauthorized use,<br>(4) contact information for inquiries, and<br>(5) how to enroll in Kroll's identity theft restoration and continuous credit monitoring services, which are being made available by USi (at XL's request) to affected individuals free of charge for two years.<br><br>XL takes privacy and security matters very seriously.<br><br>If you have questions or feel you may have an identity theft issue, please call ID TheftSmart member services at 1-800-588-9839 between 8:00 am and 5:00 pm (Central Time), Monday through Friday.<br><br>On behalf of USi and the Company, we sincerely regret this incident.<br><br><span style="font-weight: bold;">Commentary:</span><br>These are the types of breaches that always get under my skin.&nbsp; I don't get it.&nbsp; These are two respectable companies.&nbsp; I understand that *&amp;^% happens, but people can prevent this *&amp;^%!<br><br>On a side note, does anyone know if Thomas Dunbar still runs information security at XL?&nbsp; He is the <a href="http://www.scmagazineus.com/CSO-of-the-year-Thomas-Dunbar-global-chief-security-officer-XL-Capital/article/33061/">2006 SC Magazine CSO of the Year.</a><br><br><span style="font-weight: bold;">Past Breaches:</span><br>Unknown</font><br><br>
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      <pubDate>Thu, 24 Apr 2008 11:07:36 +0000</pubDate>
      <category domain="http://securityratty.com/tag/protect personal information">protect personal information</category>
      <category domain="http://securityratty.com/tag/personal information">personal information</category>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/runs information security">runs information security</category>
      <category domain="http://securityratty.com/tag/laptop">laptop</category>
      <category domain="http://securityratty.com/tag/employees">employees</category>
      <category domain="http://securityratty.com/tag/breach description">breach description</category>
      <category domain="http://securityratty.com/tag/breach">breach</category>
      <category domain="http://securityratty.com/tag/security breach">security breach</category>
      <source url="http://breachblog.com/2008/04/24/xl.aspx">Stolen USinternetworking laptop also affects XL employees</source>
    </item>
    <item>
      <title><![CDATA[Stolen USinternetworking laptop affects hundreds of SPX employees]]></title>
      <link>http://securityratty.com/article/1232cbdb4788d570056c929221bfd923</link>
      <guid>http://securityratty.com/article/1232cbdb4788d570056c929221bfd923</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
4/15/08

Organization
SPX Corporation

Contractor/Consultant/Branch
USinternetworking, Inc

From the USinternetworking &quot;About Us&quot; page
Founded in 1998,...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/spx.jpg" align="right" height="63" width="179"><font size="2"><span style="font-weight: bold;">Date Reported: </span><br>4/15/08<br><br><span style="font-weight: bold;">Organization: </span><br><a href="http://www.spx.com/">SPX Corporation</a> <br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br><a href="http://www.usi.com/">USinternetworking, Inc.</a>*<br><br><font size="1">*From the USinternetworking "About Us" page:<br>Founded in 1998, USinternetworking, Inc. (USi), an AT&amp;T company, is the most experienced Application Service Provider (ASP). We use a highly automated, efficient, systematic approach to deliver managed hosting, application management, remote management, professional services, SaaS enablement, and eBusiness development and hosting to more than 150 enterprise-level organizations in over 30 countries.</font><br><br><span style="font-weight: bold;">Victims:</span><br>SPX employees from the APV acquisition<br><br><span style="font-weight: bold;">Number Affected:</span><br>403<br><br><span style="font-weight: bold;">Types of Data:</span><br>Names, Social Security numbers, and banking information<br><br><span style="font-weight: bold;">Breach Description:</span><br>"Please be advised that on March 25, 2008, we received notice from one of our vendors, USintemetworking, Inc. (USi), that a USi laptop was stolen from the home of one of its employees. USi originally informed us that the laptop included personal identifying information, including names, Social Security numbers, and banking information, on approximately 329 individuals"&nbsp; "We later received word from USi that an additional 74 individuals were affected by this incident"<br><br><span style="font-weight: bold;">Reference URL:</span><br><a href="http://doj.nh.gov/consumer/pdf/SPX.pdf">The New Hampshire State Attorney General breach notification</a> <br><br><span style="font-weight: bold;">Report Credit:</span><br>The New Hampshire State Attorney General<br><br><span style="font-weight: bold;">Response:</span><br>From the online source cited above:<br><br>Please be advised that on March 25, 2008, we received notice from one of our vendors, USinternetworking, Inc. (USi), that a USi laptop was stolen from the home of one of its employees. USi originally informed us that the laptop included personal identifying information, including names, Social Security numbers, and banking information, on approximately 329 individuals<br><br>We later received word from USi that an additional 74 individuals were affected by this incident<br><br>USi provides payroll processing and data management services for SPX companies, and has been a trusted partner for many years.<br><span style="font-style: italic;">[Evan] What kind of "service" is unnecessarily exposing confidential information?&nbsp; I can only imagine how many confidential records USI collects, creates, stores, and transfers for their clients.&nbsp; USI is a large company with the resources to know better than to store confidential information on a poorly secured laptop (assuming little more than password protection).</span><br><br>Upon learning of this incident, in an effort to notify affected individuals as soon as possible, we forwarded a copy of the USi's March 25, 2008, communication to each of the affected individuals. <br><br>we have and continue to take steps to protect the security of the personal information. <br><br>Also, in addition to continuing to monitor this situation, we are reexamining our current data privacy and security policies and procedures to find ways of reducing the risk of future data breaches<br><span style="font-style: italic;">[Evan] One improvement that I can suggest is to mandate baseline information security controls through policy and contractual language.&nbsp; SPX should also audit vendors for information security compliance on a regular basis.</span><br><br>USi has reported the theft to law enforcement authorities and we believe the theft was a random act, based on the fact that other items, including a television set, were stolen from the home.<br><span style="font-style: italic;">[Evan] Statements like this have become common in breach notifications.&nbsp; If this were the case, then why do we read headlines like "The FTC estimates that as many as 9 million Americans have their identities stolen each year."</span><br><br>The laptop was password protected and we have no evidence that your employees' personal information has been, or will be, used for unauthorized purposes.<br><span style="font-style: italic;">[Evan] Organizations should almost not even mention "password protected" anymore.&nbsp; It almost insults peoples' intelligence.</span><br><br>However, as a precaution, we are notifying you that the possibility exists that this information could be used to open or access your employees' credit or bank accounts.<br><br>Furthermore, USi is going to offer to your affected employees, free of charge, one year of credit monitoring and identity-theft protection <br><br>USi deeply regrets this incident and apologizes for any inconvenience this may have caused you or your employees. <br><br>USi is taking steps to enhance the protection of the information you have entrusted to us to avoid future such incidents.<br><span style="font-style: italic;">[Evan] Like what?&nbsp; This statement means nothing to me.</span><br><br>SPX has established a help line you can access at (704) 752-7499 with questions or concerns.<br><br>We take this very seriously and we apologize for any inconvenience this incident may cause. <br><br>We treat all sensitive employee information in a confidential manner and are proactive in the careful handling of such information. <br><span style="font-style: italic;">[Evan] Based on what I have read and assumptions where there were gaps, this statement is simply not true.</span><br><br><span style="font-weight: bold;">Commentary:</span><br>Again, assuming that the laptop was not encrypted.&nbsp; USi clearly did not take adequate steps to reduce the risk of exposure to a generally acceptable level.&nbsp; There was no mention of encryption or what USi's policies are in regards to storing confidential information on mobile devices.&nbsp; Readers only get "USi is taking steps to enhance protection" blah blah blah.&nbsp; Frustrating. <br><br><span style="font-weight: bold;">Past Breaches:</span><br>Unknown</font><br><br>
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      <pubDate>Tue, 22 Apr 2008 16:58:03 +0000</pubDate>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/personal information">personal information</category>
      <category domain="http://securityratty.com/tag/store confidential information">store confidential information</category>
      <category domain="http://securityratty.com/tag/confidential information">confidential information</category>
      <category domain="http://securityratty.com/tag/usi">usi</category>
      <category domain="http://securityratty.com/tag/usi deeply regrets">usi deeply regrets</category>
      <category domain="http://securityratty.com/tag/usi laptop">usi laptop</category>
      <category domain="http://securityratty.com/tag/sensitive employee information">sensitive employee information</category>
      <category domain="http://securityratty.com/tag/information security compliance">information security compliance</category>
      <source url="http://breachblog.com/2008/04/22/spx.aspx">Stolen USinternetworking laptop affects hundreds of SPX employees</source>
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      <title><![CDATA[UPDATE: A computer stolen from Systematic Automation is found]]></title>
      <link>http://securityratty.com/article/9b792cac1e080d88a38cc9805a13d12f</link>
      <guid>http://securityratty.com/article/9b792cac1e080d88a38cc9805a13d12f</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
3/11/08

Organization
19 organizations, including Modesto City Schools , Torrance Unified School District , Clovis Unified School District , Los Angeles...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/sysauto.jpg" align="right" height="51" width="201">
<font size="2"><span style="font-weight: bold;">Date Reported: </span><br>3/11/08<br><br></font><font size="2"><span style="font-weight: bold;">Organization: <br></span></font><span id="RDS_article">19 organizations, including </span><font size="2"><span style="font-weight: bold;"></span><a href="http://www.monet.k12.ca.us/mcsnew/" target="_blank"> Modesto City Schools</a>, </font><font size="2"><a target="_blank" href="http://www.tusd.org/">Torrance Unified School District</a>, </font><font size="2"><a target="_blank" href="http://www.cusd.com/">Clovis Unified School District</a></font>, <font size="2"><a target="_blank" href="http://www.ladwp.com/ladwp/homepage.jsp">Los Angeles Department of Water and Power ("DWP")</a>,&nbsp; and </font><font size="2"><a href="http://www.nestle-watersna.com/">Nestle Waters North America Inc. ("NWNA")</a> </font><font size="2"> </font><br><font size="2"><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br><a href="http://maps.google.com/maps?hl=en&amp;client=opera&amp;rls=en&amp;hs=cvf&amp;um=1&amp;ie=UTF-8&amp;q=Systematic+Automation+Inc.&amp;near=Fullerton,+CA&amp;fb=1&amp;view=text&amp;latlng=33917450,-117929410,15433360472739007456" target="_blank"> Systematic Automation Inc.</a>*<br><br></font><font size="1">*This breach is related to:<br>"<a href="http://breachblog.com/2008/02/12/modschools.aspx">Theft from vendor affects Modesto City Schools employees</a>" dated 2/12/08, <br>"<a href="http://breachblog.com/2008/02/19/dwp.aspx">L.A. Dept. of Water of Power employees exposed</a>" dated 2/19/08, <br>"<a href="http://breachblog.com/2008/02/21/clovis.aspx">Clovis Unified School District employees receive notice</a>" dated 2/21/08<br></font><font size="1">"<a href="http://breachblog.com/2008/02/25/torrance.aspx">Systematic Automation breach continued...</a>" dated 2/22/08</font><font size="1">, and<br></font><font size="1">"<a href="http://breachblog.com/2008/03/04/nestlewaters.aspx">Nestle Waters North America employee affected by Systematic Automation breach</a>" dated 3/4/08<br><br><font size="2"><span style="font-weight: bold;">Update:</span><br></font></font>The Modesto Bee and the Whittier Daily News are reporting that a computer has been recovered from the home of <span id="RDS_article">Todd Irvine, 43 from </span><span id="RDS_article">La Habra.&nbsp; The computer "</span><span id="RDS_article">contained more than 40,000 names, addresses and Social Security numbers of California residents" according to a </span><span id="RDS_article">Fullerton police sergeant.<br><br><span style="font-weight: bold;">Reference URL:<br></span><a href="http://www.whittierdailynews.com/news/ci_8540659">Whittier Daily News</a><br><a href="http://www.modbee.com/local/story/235943.html">Modesto Bee</a><br><br></span><font size="2"><span style="font-weight: bold;">Report Credit:</span><br>Whittier Daily News<br><br></font><font size="2"><span style="font-weight: bold;">Response:</span><br>From the online sources cited above:<br><br></font><span id="RDS_article">Fullerton police detectives analyzed data
Tuesday from a stolen computer seized from a La Habra man that
contained more than 40,000 names, addresses and Social Security numbers
of California residents, a sergeant said.<br><br>Todd Irvine, 43, was arrested on Friday after Fullerton detectives served a search warrant at his home in the 700 block of La Serna Avenue, said Fullerton police Sgt. Linda King.<br><br>The computer was stolen in a Feb. 11 commercial burglary of Systematic Automation Inc., a Fullerton data processing firm. The company prints individualized annual statements customized for employees with a summary of their health and other employee benefits, King said.<br><br>Fullerton police received information that the stolen computer was being used to access the Internet, which led to detectives obtaining the search warrant, King said.<br><br>Several other computers also were seized, she said.<br><br>Police are analyzing the computer to determine if the employee information files had been compromised, but no related cases of identity theft have been reported, she said.<br><br>Irvine, a parolee, faces possession of stolen property charges, King said.<br><br><span style="font-weight: bold;">Commentary:<br></span>Mr. Irvine is not a very bright individual, is he?&nbsp; I suspect that the confidential information was not accessed by Mr. Irvine, and I also suspect he didn't even know what he had.<br><br>Police did a superb job by following up on leads and treating this crime very seriously.&nbsp; They should be commended on their work.<br><br>This has been one of the most popular breaches in terms of the number of times the articles have been read, since The Breach Blog was launched in September, 2007<br><br>What should become of Systematic Automations? <span style="font-weight: bold;"><span style="font-weight: bold;"></span><br></span></span><br>
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      <pubDate>Wed, 12 Mar 2008 09:22:26 +0000</pubDate>
      <category domain="http://securityratty.com/tag/fullerton police sergeant">fullerton police sergeant</category>
      <category domain="http://securityratty.com/tag/fullerton police">fullerton police</category>
      <category domain="http://securityratty.com/tag/fullerton police sgt">fullerton police sgt</category>
      <category domain="http://securityratty.com/tag/systematic automation">systematic automation</category>
      <category domain="http://securityratty.com/tag/fullerton police detectives">fullerton police detectives</category>
      <category domain="http://securityratty.com/tag/police">police</category>
      <category domain="http://securityratty.com/tag/systematic automation breach">systematic automation breach</category>
      <category domain="http://securityratty.com/tag/computer">computer</category>
      <category domain="http://securityratty.com/tag/breach">breach</category>
      <source url="http://breachblog.com/2008/03/12/sysautoupdate.aspx">UPDATE: A computer stolen from Systematic Automation is found</source>
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      <title><![CDATA[Nestle Waters North America employee affected by Systematic Automation breach]]></title>
      <link>http://securityratty.com/article/2037234f20d359e95edd4fe9f57e2ede</link>
      <guid>http://securityratty.com/article/2037234f20d359e95edd4fe9f57e2ede</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
2/26/08

Organization
Nestle Waters North America Inc. (&quot;NWNA

Contractor/Consultant/Branch
Systematic Automation

This breach is related to
Theft from...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/nestlewaters.jpg" align="right" height="86" width="116">
<font size="2"><span style="font-weight: bold;">Date Reported: </span><br>2/26/08<br><br><span style="font-weight: bold;">Organization: </span><br><a href="http://www.nestle-watersna.com/">Nestle Waters North America Inc. ("NWNA")</a> <br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br><a href="http://maps.google.com/maps?hl=en&amp;client=opera&amp;rls=en&amp;hs=cvf&amp;um=1&amp;ie=UTF-8&amp;q=Systematic+Automation+Inc.&amp;near=Fullerton,+CA&amp;fb=1&amp;view=text&amp;latlng=33917450,-117929410,15433360472739007456">Systematic Automation</a>*<br><br><font size="1">*This breach is related to:<br>"<a href="http://breachblog.com/2008/02/12/modschools.aspx">Theft from vendor affects Modesto City Schools employees</a>" dated 2/12/08, <br>"<a href="http://breachblog.com/2008/02/19/dwp.aspx">L.A. Dept. of Water of Power employees exposed</a>" dated 2/19/08, and<br>"<a href="http://breachblog.com/2008/02/21/clovis.aspx">Clovis Unified School District employees receive notice</a>" dated 2/21/08<br></font></font><font size="1">"<a href="http://breachblog.com/2008/02/25/torrance.aspx">Systematic Automation breach continued...</a>" dated 2/22/08</font><br><font size="2"><br><span style="font-weight: bold;">Victims:</span><br>Employees of NWNA in 2006<br><br><span style="font-weight: bold;">Number Affected:</span><br>8,245<br><br><span style="font-weight: bold;">Types of Data:</span><br>Names, dates of birth, addresses and Social Security numbers.<br><br><span style="font-weight: bold;">Breach Description:</span><br>Computer equipment was stolen from a Nestle Waters North America ("NWNA") vendor, Systematic Automation that contained sensitive personal information belonging to persons employed with NWNA in 2006.&nbsp; Systematic Automation was employed by NWNA to create and distribute employee benefits statements.&nbsp; So far, this single breach has affected persons affiliated with five separate organizations.<br><br><span style="font-weight: bold;">Reference URL:</span><br><a href="http://doj.nh.gov/consumer/pdf/nestle_waters.pdf">The New Hampshire State Attorney General breach notification</a> <br><br><span style="font-weight: bold;">Report Credit:</span><br>The New Hampshire State Attorney General<br><br><span style="font-weight: bold;">Response:</span><br>From the online source cited above:<br><br>An Important Notification To Our NWNA Employees:<br>Systematic Automation Inc. ("SAI"), one of our vendors, recently experienced a breakin at their facility in Fullerton, California. Among other things, a desktop computer was stolen that contained a database of sensitive personal informatiion about NWNA employees, including a list of NWNA employees' names, addresses, dates of birth, and social security numbers.<br><br>This database only contained information about employees that were on the payroll as of February 1, 2006. <br><br>The information was password protected, but was not in an encrypted format.<br><span style="font-style: italic;">[Evan] A username and password (most likely Windows operating system) is not adequate protection for confidential information.&nbsp; A Windows XP/2000 password can be bypassed in a matter of minutes.&nbsp; IF the desktop computer were stolen for the information it contained, then we should consider it disclosed.&nbsp; Although encryption is not a perfect solution, it reduces the risk of exposure to an acceptable level in most circumstances.</span><br><br>We use SAI to create and distribute your employee benefits statements. In order for SAI to properly complete the work, we must provide SAI with certain personal information.<br><span style="font-style: italic;">[Evan] Understood, but then SAI needs to be regularly monitored for compliance with policy around the protection of such information.</span><br><br>We deeply regret that this incident occurred and we are talking immediate steps to make sure that something like this does not happen again.<br><br>At this time, we do not know if the thieves stole the computer with the intent to use the personal information for credit fraud purposes or whether this was merely a random criminal act. <br><br>The Fullerton Police Department is investigating the incident and SAI is cooperating fully with the Police Department investigation. <br><br>If this stolen personal information got in the wrong hands, however, you are at risk for identity theft or fraud.<br><br>NWNA will also provide, at no cost to you, one year of premium credit monitoring from Equifax, a leading credit monitoring company. <br><span style="font-style: italic;">[Evan] Equifax is a leading credit monitoring company, but also one of the three credit reporting agencies.&nbsp; It amazes me how Experian has capitalized on the information they collect, manage and sell.&nbsp; They are responsible for keeping accurate records, but at the same time will charge people a fee to make sure that they are doing what they are supposed to be doing.&nbsp; Something should give.</span><br><br>In the near future, instructions on enrollment will be mailed directly to your homes.<br><br>In addition, NWNA is in the process of establishing a hotline to provide you with the resources you need to get your questions answered. <br><br>NWNA sincerely regrets any inconvenience this incident may cause you. <br><br><span style="font-weight: bold;">Commentary:</span><br>As mentioned earlier, NWNA is the fifth known organization to be affected by the single breakin at Systematic Automation.&nbsp; It is becoming more and more clear that Systematic Automation did not follow some information security "best practices" by segmenting confidential customer data and encrypting it at rest.<br><br>I have not yet seen a statement from Systematic Automation. <br><br><span style="font-weight: bold;">Past Breaches:</span><br><span style="font-weight: bold;">Nestle Waters North America:</span><br>Unknown<br><span style="font-weight: bold;">Systematic Automation:</span><br>February, 2008 - <a href="http://breachblog.com/2008/02/25/torrance.aspx">Systematic Automation breach continued...</a> <br>February, 2008 - <a href="http://breachblog.com/2008/02/21/clovis.aspx">Clovis Unified School District employees receive notice</a> <br>February, 2008 - <a href="http://breachblog.com/2008/02/19/dwp.aspx">L.A. Dept. of Water of Power employees exposed</a> <br>February, 2008 - <a href="http://breachblog.com/2008/02/12/modschools.aspx">Theft from vendor affects Modesto City Schools employees</a></font><br><br>
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      <pubDate>Tue, 04 Mar 2008 07:08:42 +0000</pubDate>
      <category domain="http://securityratty.com/tag/systematic automation breach">systematic automation breach</category>
      <category domain="http://securityratty.com/tag/systematic automation">systematic automation</category>
      <category domain="http://securityratty.com/tag/sensitive personal information">sensitive personal information</category>
      <category domain="http://securityratty.com/tag/personal information">personal information</category>
      <category domain="http://securityratty.com/tag/breach">breach</category>
      <category domain="http://securityratty.com/tag/employees">employees</category>
      <category domain="http://securityratty.com/tag/power employees">power employees</category>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/nwna">nwna</category>
      <source url="http://breachblog.com/2008/03/04/nestlewaters.aspx">Nestle Waters North America employee affected by Systematic Automation breach</source>
    </item>
    <item>
      <title><![CDATA[Systematic Automations breach continued...]]></title>
      <link>http://securityratty.com/article/32ca930ef71fb370c271d0c682b7a939</link>
      <guid>http://securityratty.com/article/32ca930ef71fb370c271d0c682b7a939</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
2/22/08

Organization
Torrance Unified School District

Contractor/Consultant/Branch
Systematic Automation

This breach is related to
Theft from vendor...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/torrance.jpg" align="right" height="180" width="174"><font size="2"><span style="font-weight: bold;">Date Reported: </span><br>2/22/08<br><br><span style="font-weight: bold;">Organization: </span><br><a target="_blank" href="http://www.tusd.org/">Torrance Unified School District</a> <br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br><a target="_blank" href="http://maps.google.com/maps?hl=en&amp;client=opera&amp;rls=en&amp;hs=cvf&amp;um=1&amp;ie=UTF-8&amp;q=Systematic+Automation+Inc.&amp;near=Fullerton,+CA&amp;fb=1&amp;view=text&amp;latlng=33917450,-117929410,15433360472739007456">Systematic Automation</a>* <br><br><font size="1">*This breach is related to:<br>"<a target="_blank" href="http://breachblog.com/2008/02/12/modschools.aspx">Theft from vendor affects Modesto City Schools employees</a>" dated 2/12/08, <br>"<a target="_blank" href="http://breachblog.com/2008/02/19/dwp.aspx">L.A. Dept. of Water of Power employees exposed</a>" dated 2/19/08, and<br>"<a target="_blank" href="http://breachblog.com/2008/02/21/clovis.aspx">Clovis Unified School District employees receive notice</a>" dated 2/21/08</font><br><br><span style="font-weight: bold;">Victims:</span><br>Employees<br><br><span style="font-weight: bold;">Number Affected:</span><br>~2,200**<br><br><font size="1">**Over 17,000 total (and counting)</font><br><br><span style="font-weight: bold;">Types of Data:</span><br>Names, addresses, dates of birth and Social Security numbers<br><br><span style="font-weight: bold;">Breach Description:</span><br>Computer equipment was stolen from a Torrance Unified School District vendor, Systematic Automation that contained sensitive personal information belonging to employees of the 33 campus district.&nbsp; Systematic Automation manages employee benefit information, and the district is the fourth reported organization affected by the loss.<br><br><span style="font-weight: bold;">Reference URL:</span><br><a target="_blank" href="http://www.dailybreeze.com/ci_8342542">The dailybreeze.com online news story</a> <br><br><span style="font-weight: bold;">Report Credit:</span><br>Shelly Leachman, dailybreeze.com, also submitted to The Breach Blog by an informed reader<br><br><span style="font-weight: bold;">Response:</span><br>From the online source cited above:<br><br>Personal information about 2,200 Torrance Unified School District staffers was housed on a hard drive recently stolen from an Orange County company that helps agencies administer employee health benefits.<br><br>Names, addresses, birth dates and Social Security numbers were among the personal details stored on equipment at Systematic Automation Inc. of Fullerton, district officials confirmed Friday.<br><br>"I'm a little disappointed with my school district for not having done something about it. They have had a lot of time to respond to us," said Irmi Lake, a 10-year Torrance Unified para-educator and chapter vice president of her union, the California School Employees Association.<br><br>Noting that members of her union "don't fault the district for the incident," Lake added, "I was hoping that we would get some more assistance to help all the employees in the district."<br><span style="font-style: italic;">[Evan] The district <span style="font-weight: bold;">DOES </span>share some fault in this breach.&nbsp; The personal information was given to the district with the assumption that the district would protect the information.&nbsp; The responsibility for the protection of information does not cease because the district contracted a third-party to work with the information.&nbsp; Vendors, contractors and consultants must all comply with an organization's information security policies and practices.&nbsp; The organization must demand compliance and audit vendors on a regular basis.</span><br><br>Business chief Don Stabler said Friday that letters addressing the theft and including information about fraud alerts are en route to all those affected. <br><br>"We're not downplaying it at all," Stabler said, noting that such a breach is a first for the 33-campus district. "It is a serious situation, and we're doing everything we can to notify our employees and give them some information so they can protect themselves."<br><br>Torrance Unified has contracted with Systematic Automation for about one year, Stabler said, explaining that the company digitally enrolls district staffers for health benefits.<br><br>In addition to the data-containing hard drive, three monitors were stolen.<br><br><span style="font-weight: bold;">Commentary:</span><br>As stated earlier in the posting, this is the fourth organization affected by this single breach.&nbsp; I wonder if any one of the organizations inspected Systematic Automation's information security practices.&nbsp; If they had, would they have known that Systematic Automation stores sensitive personal information entrusted to multiple organizations on a shared unencrypted hard drive?<br><br>A couple of tips if you are contacting with a company that you share confidential information with (beyond what was shared in the commentary <a target="_blank" href="http://breachblog.com/2008/02/19/dwp.aspx">here</a>):<br><br></font><ol><li><font size="2">Demand that your vendors segment your confidential information from those of their other clients.</font></li><li>Demand encryption of confidential information while in transit and at rest.<br></li></ol><font size="2"><br>Of course there are no guarantees, but each security best practice followed decreases the amount of risk to unauthorized disclosure of confidential information. <br><br><span style="font-weight: bold;">Past Breaches:</span><br><span style="font-weight: bold;">Torrance Unified School District:</span><br>Unknown<br><span style="font-weight: bold;">Systematic Automation:</span><br>February, 2008 - <a target="_blank" href="http://breachblog.com/2008/02/21/clovis.aspx">Clovis Unified School District employees receive notice</a> <br>February, 2008 - <a target="_blank" href="http://breachblog.com/2008/02/19/dwp.aspx">L.A. Dept. of Water of Power employees exposed</a> <br>February, 2008 - <a target="_blank" href="http://breachblog.com/2008/02/12/modschools.aspx">Theft from vendor affects Modesto City Schools employees</a> </font><br><br>
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      <pubDate>Mon, 25 Feb 2008 07:28:07 +0000</pubDate>
      <category domain="http://securityratty.com/tag/sensitive personal information">sensitive personal information</category>
      <category domain="http://securityratty.com/tag/personal information">personal information</category>
      <category domain="http://securityratty.com/tag/district">district</category>
      <category domain="http://securityratty.com/tag/information">information</category>
      <category domain="http://securityratty.com/tag/33-campus district">33-campus district</category>
      <category domain="http://securityratty.com/tag/district officials">district officials</category>
      <category domain="http://securityratty.com/tag/enrolls district staffers">enrolls district staffers</category>
      <category domain="http://securityratty.com/tag/information security practices">information security practices</category>
      <category domain="http://securityratty.com/tag/school district vendor">school district vendor</category>
      <source url="http://breachblog.com/2008/02/25/torrance.aspx">Systematic Automations breach continued...</source>
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    <item>
      <title><![CDATA[The First Step on the Road to More Secure Software is admitting you have a Problem]]></title>
      <link>http://securityratty.com/article/5eb0db39be3e1f06a8e0bdc5451d8979</link>
      <guid>http://securityratty.com/article/5eb0db39be3e1f06a8e0bdc5451d8979</guid>
      <description><![CDATA[Hi, Michael here
I am always bemused when Jeff Jones performs in-depth security vulnerability analysis and reports his findings , not because of the content of his findings, but because of the...]]></description>
      <content:encoded><![CDATA[<P>Hi, Michael here.</P>
<P>I am always bemused when Jeff Jones performs in-depth security vulnerability analysis and reports his <A class="" href="http://blogs.technet.com/security/archive/2008/01/23/download-windows-vista-one-year-vulnerability-report.aspx" mce_href="http://blogs.technet.com/security/archive/2008/01/23/download-windows-vista-one-year-vulnerability-report.aspx">findings</A>, not because of the content of his findings, but because of the incredible arm-chair commentary that follows. </P>
<P>Jeff and I have seen and heard it all:</P>
<UL>
<LI>"This is FUD" </LI>
<LI>"Yeah, but it's not an apples to apples comparison"</LI>
<LI>"How can you believe this guy? He works for Microsoft!"</LI>
<LI>"What would Microsoft know about security?"</LI>
<LI>"For his next trick..."</LI>
<LI>"That chart really hits home the fact that statistics can be used to prove any side of any argument"</LI>
<LI>"Of course he says Windows is the best, that's what he's paid to do."</LI>
<LI>"Counting vulnerabilities is a natural way to measure security. If you're a retard."</LI>
<LI>"The other big reason linux is more secure is many black hats LOVE open source principles"</LI>
<LI>"Can someone please slap MSoft in the teeth"</LI>
<LI>"I can't actually remember a time when my mac needed a patch to fix a security hole."</LI></UL>
<P>You get the picture. I could keep going, but I have a blog post to write!</P>
<P>So let's ignore raw stats for a moment, let's not compare RedHat to Mac OSX to Ubuntu to Windows Vista, because let's face it, no-one can agree on any measurement of security without getting knotted up. So let's just ignore the comparison stuff. Measuring security is a real challenge, and while we may debate the merits of vulnerability counts, right now it's the only concrete metric we have.</P>
<P>When Bill Gates released his Trustworthy Computing Memo in 2002, many people thought it was just a <A class="" href="http://archives.cnn.com/2002/TECH/industry/01/21/oracle.unbreakable.idg/index.html" mce_href="http://archives.cnn.com/2002/TECH/industry/01/21/oracle.unbreakable.idg/index.html">marketing stunt</A>. It was not a marketing stunt: BillG edicts are always taken <U><STRONG>very seriously</STRONG></U> inside Microsoft. In fact, I will go one step further; the <B><U>only</U></B> way you make big changes in a large software company is when the boss says you have to do so. So why did Bill send the memo to all Microsoft employees? It was simple, he (and the entire senior management team for that matter) recognized Microsoft faced a problem that needed solving; the company needed to shore up the security of its products. So Bill sent his memo to get the ball rolling. </P>
<P>Now let's go back to Jeff's recent analysis. Cover up the Mac OS X and Linux stats for a moment so you can only see the Windows XP SP2 and Windows Vista bars. Windows Vista has had fewer security vulnerabilities than Windows XP SP2. Conventional wisdom (which is often wrong, especially when it becomes urban legend) tends to suggest that the more lines of code you have the more bugs you have. That might very well be true, and Windows Vista is certainly larger than Windows XP SP2; yet right now, we are on track for an approximately 50% reduction in vulnerabilities compared to Windows XP SP2. Think about that figure for a moment: about a 50% reduction (and that does not account for the reduction in vulnerability severity) despite the increase in code size.</P>
<P>So if Windows Vista has more code than Windows XP SP2, why are we seeing a reduction in vulnerabilities? Simple: the SDL! Microsoft decided to change its development practices to enforce greater security discipline. The only way you reduce security vulnerabilities is by focusing on improving code security, design security, reducing attack surface, education, tracking evolving threats, mandatory use of tools, banning known bad functionality, better compilers, better linkers, better libraries etc etc. And that is what the SDL is all about and what our team is laser-focused on. </P>
<P>The reason you're seeing a reduction in vulnerabilities across major Microsoft products is simple:</P>
<UL>
<LI>Microsoft recognized it needed to improve security.</LI>
<LI>Bill said so (as did the rest of senior management)</LI>
<LI>Our group swung into action and helped the rest of the company come up to speed on security issues.</LI>
<LI>The Microsoft development processes changed to adopt the SDL</LI></UL>
<P>You improve security by focusing on security. Not by wishing on a star. Not by believing age-old myths about "given enough eyeballs.... blah blah." If the "eyeballs" mantra were true, we'd have very few open source security bugs. But there are plenty of open source security bugs found after products ship. Hmmm, this would seem to raise some interesting question on the validity of the "enough eyeballs" belief given these hard facts.</P>
<P>Now let's go back to Jeff's chart for a moment. Cover the Windows columns and look at the other columns. However you want to skew or spin it, that's a lot of security vulnerabilities that needed fixing once a product had shipped. Admit it. Come on; admit it, that's a lot of bugs. I don't care how big a Linux distro is, or how many IM clients Ubuntu ships with, or the merits of UAC vs su. That's a lot of security vulnerabilities! </P>
<P>Now ask yourself this question - how many people involved in the development of these other products have you heard say, "Wow, we have a lot of security bugs, we really should do something systematic to fix this problem." I'll be very happy to be proved wrong, but all I hear is crickets. I see no-one else in the industry standing up and saying, "Let's fix this." </P>
<P>I just hear emotion, excuses and dogma.</P>
<P>At Microsoft, BillG's memo was a "we need to fix this" memo, and we are now seeing results, but not perfection. There will be no perfection, because no software is 100 percent secure, but progress is being made across all Microsoft products, not just Windows, because of the SDL.</P>
<P>Let me close with a story. A few years ago I spoke to some senior technical people from a large financial organization about software security. After visiting Microsoft they were off to visit another operating system vendor. I won't name names. The financial company was very interested in our early results, and they were encouraged by what they saw because of the SDL. I asked the most senior guy in the room to ask the other company one very simple question, "What are they doing to improve the security of their product? And by that I mean, what are they doing to reduce the chance security vulnerabilities will creep into the product in the first place? And they cannot use the word ‘Microsoft' in the reply." Two weeks later, the guy phoned me and said his company would buy Microsoft products and nothing from the other company. I asked him why. He said because all they could do was make up excuses (see the list at the start for examples!) rather than admit to having numerous critical security vulnerabilities and no process to reduce their ingress. </P>
<P>Ok, one more comment! I would love to see others in the industry stand up and admit there is a problem that needs solving and start doing something about it. I really, really would, because we need to secure the entire computing ecosystem. Comparing numbers is interesting, but what really matters is this: is progress being made? At Microsoft the answer is "yes" but only because BillG realized there was a problem to be solved and that is what led to the birth of the SDL.</P><img src="http://blogs.msdn.com/aggbug.aspx?PostID=7838214" width="1" height="1">]]></content:encoded>
      <pubDate>Thu, 21 Feb 2008 11:26:00 +0000</pubDate>
      <category domain="http://securityratty.com/tag/vulnerabilities">vulnerabilities</category>
      <category domain="http://securityratty.com/tag/reduce security vulnerabilities">reduce security vulnerabilities</category>
      <category domain="http://securityratty.com/tag/fewer security vulnerabilities">fewer security vulnerabilities</category>
      <category domain="http://securityratty.com/tag/security vulnerabilities">security vulnerabilities</category>
      <category domain="http://securityratty.com/tag/source security bugs">source security bugs</category>
      <category domain="http://securityratty.com/tag/bugs">bugs</category>
      <category domain="http://securityratty.com/tag/major microsoft products">major microsoft products</category>
      <category domain="http://securityratty.com/tag/microsoft products">microsoft products</category>
      <category domain="http://securityratty.com/tag/security">security</category>
      <source url="http://blogs.msdn.com/sdl/archive/2008/02/21/the-first-step-on-the-road-to-more-secure-software-is-admitting-you-have-a-problem.aspx">The First Step on the Road to More Secure Software is admitting you have a Problem</source>
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    <item>
      <title><![CDATA[Clovis Unified School District employees receive notice]]></title>
      <link>http://securityratty.com/article/662c821c98ea5a31b7ba3df83725eae5</link>
      <guid>http://securityratty.com/article/662c821c98ea5a31b7ba3df83725eae5</guid>
      <description><![CDATA[Technorati Tag: Security Breach

Date Reported
2/16/08

Organization
Clovis Unified School District

Contractor/Consultant/Branch
Systematic Automation

This breach is related to
Theft from vendor...]]></description>
      <content:encoded><![CDATA[Technorati Tag: <a href="http://technorati.com/tag/security+breach" rel="tag">Security Breach</a><br><br>
<img src="http://breachblog.com/images/95781-88451/clovis.jpg" align="right" height="76" width="200">
<font size="2"><span style="font-weight: bold;">Date Reported: </span><br>2/16/08<br><br><span style="font-weight: bold;">Organization: </span><br><a target="_blank" href="http://www.cusd.com/">Clovis Unified School District</a> <br><br><span style="font-weight: bold;">Contractor/Consultant/Branch:</span><br><a target="_blank" href="http://maps.google.com/maps?hl=en&amp;client=opera&amp;rls=en&amp;hs=cvf&amp;um=1&amp;ie=UTF-8&amp;q=Systematic+Automation+Inc.&amp;near=Fullerton,+CA&amp;fb=1&amp;view=text&amp;latlng=33917450,-117929410,15433360472739007456">Systematic Automation</a>* <br><font size="1"><br>*This breach is related to:<br>"<a target="_blank" href="http://breachblog.com/2008/02/12/modschools.aspxdated%202/12/08">Theft from vendor affects Modesto City Schools employees</a>" dated 2/12/08, and<br>"<a target="_blank" href="http://breachblog.com/2008/02/19/dwp.aspx">L.A. Dept. of Water of Power employees exposed</a>" dated 2/19/08</font><br><br><span style="font-weight: bold;">Victims:</span><br>Employees<br><br><span style="font-weight: bold;">Number Affected:</span><br>~4,000**<br><br><font size="1">**Over 15,000 total (and counting)</font><br><br><span style="font-weight: bold;">Types of Data:</span><br>Names, addresses and Social Security numbers<br><br><span style="font-weight: bold;">Breach Description:</span><br>Computer equipment was stolen from a Clovis Unified School District vendor, Systematic Automation that contained sensitive personal information belonging to employees of the district.&nbsp; Systematic Automation manages employee benefit information, and the district is the third reported organization affected by the loss.<br><br><span style="font-weight: bold;">Reference URL:</span><br><a target="_blank" href="http://www.cbs47.tv/news/local/story.aspx?content_id=1ba0136a-9863-4073-b33c-807a493ba9fc">CBS Channel 47 News online story</a> <br><a target="_blank" href="http://www.fresnobee.com/263/story/396688.html">The Fresno Bee online story</a> <br><br><span style="font-weight: bold;">Report Credit:</span><br>CBS Channel 47 News<br><br><span style="font-weight: bold;">Response:</span><br>From the online sources cited above:<br><br>Clovis Unified School District employees were notified that a computer stolen this week from a Fullerton company contained personal information -- including Social Security numbers -- for about 4,000 district employees.<br><br>police do not believe the intent of the burglary was to steal identity information<br><span style="font-style: italic;">[Evan] I don't know how you would determine intent based on the limited information available.&nbsp; At some point in time thieves are going to figure out that there is a heckuva lot more to gain by using the stolen information than there is in the pawning off the hardware.</span><br style="font-style: italic;"><br>Fullerton police say the computers are password protected but that doesn't mean the code can't be cracked<br><span style="font-style: italic;">[Evan] This is very true.&nbsp; Most Windows passwords can be bypassed in less than five minutes.</span><br><br>the district has recommended that employees establish fraud alerts on their credit files<br><br>The district also held two fraud-prevention seminars for employees Wednesday, with seven more planned during the next week.<br><br>Employee information for Clovis Unified and 15 other organizations was jeopardized when Systematic Automation of Fullerton was burglarized about 4:30 a.m. Monday.<br><span style="font-style: italic;">[Evan] Wow.&nbsp; 15 organizations and their employees are at risk due to one breach.&nbsp; We know of at least three; Clovis Unified School District, Los Angeles Department of Water and Power ("DWP"), and Modesto City Schools.</span><br style="font-style: italic;"><br>District employees were alerted in an e-mail about 3:30 p.m. Tuesday<br><span style="font-style: italic;">[Evan] Quick notification.&nbsp; This was a good decision on the part of district management</span><br><br>The stolen computer contained Clovis Unified employee names, addresses and salaries, as well as Social Security numbers. It did not contain birth dates or other personal information.<br><br>Systematic Automation handles the online benefits enrollment for Clovis Unified employees and publishes information on what benefits each employee receives<br><span style="font-style: italic;">[Evan] Might need to change "handles" to "handled".&nbsp; I wonder how this single breach affects Systematic Automation's business viability.</span><br style="font-style: italic;"><br>The police believe the computers contained tens of thousands of pieces of information.<br><br><span style="font-weight: bold;">Commentary:</span><br>What is there to say that hasn't already been said in the two previous postings?&nbsp; Did any of the 15 organizations audit Systematic Automation's information security practices? <br><br><span style="font-weight: bold;">Past Breaches:</span><br><span style="font-weight: bold;">Clovis Unified School District:</span><br>Unknown<br><span style="font-weight: bold;">Systematic Automation:</span><br>February, 2008 - <a target="_blank" href="http://breachblog.com/2008/02/19/dwp.aspx">L.A. Dept. of Water of Power employees exposed</a> <br>February, 2008 - <a target="_blank" href="http://breachblog.com/2008/02/12/modschools.aspx">Theft from vendor affects Modesto City Schools employees</a></font><br><br>
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]]></content:encoded>
      <pubDate>Wed, 20 Feb 2008 22:57:26 +0000</pubDate>
      <category domain="http://securityratty.com/tag/district">district</category>
      <category domain="http://securityratty.com/tag/district employees">district employees</category>
      <category domain="http://securityratty.com/tag/school district">school district</category>
      <category domain="http://securityratty.com/tag/district management">district management</category>
      <category domain="http://securityratty.com/tag/school district vendor">school district vendor</category>
      <category domain="http://securityratty.com/tag/school district employees">school district employees</category>
      <category domain="http://securityratty.com/tag/employees">employees</category>
      <category domain="http://securityratty.com/tag/sensitive personal information">sensitive personal information</category>
      <category domain="http://securityratty.com/tag/personal information">personal information</category>
      <source url="http://breachblog.com/2008/02/21/clovis.aspx">Clovis Unified School District employees receive notice</source>
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