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Q&A with Barry Cummings, InteropNet Help Desk Lead

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2008-07-23 13:31:29 by Louis DiMeglio in ScienceLogic
...Desk to talk to him about his experiences with Interop and EM7 ScienceLogic: Whats your real job when youre not here Cummings: Im a consultant. I have a networking services company through which I offer services all the way from Layer 1 to desktop support ScienceLogic: How long have you been involved with Interop Cummings: I attended my first...
 
Tags: barry cummings, cummings, desk, sciencelogic, service desk, management system em7, management, em7, team lead
 
 
 
 
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Desk Checking

2008-04-03 13:28:52 by Liudvikas Bukys in Liudvikas Bukys
 
...desk checking , sharing how slow and painful experiences with debugging led to habits of deliberate and careful pre-planning and checking My own parallel experiences: Okay, Im doing to date myself here too. Im also 49 years old, but didnt start programming until Senior High. First experiences were with Basic on a Xerox Sigma 7 (thanks,...
 
Tags: code, fix code, desk, code faster, experiences, lost, parallel experiences, lost art, desk check
 
 
 
 
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OT: Expiring Password & News

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2008-01-25 10:36:53 by Evan Francen in The Breach Blog
...desk this morning (names & numbers changed). I think I may have missed this person when I conducted information security training From: Doe, Jane Sent: Friday, January 25, 2008 8:34 AM To: IT-SERVICE DESK Subject: Expiring password Hi I believe my computer password will expire on 2/5/08. How do I get a new one/ Do I just call-in Thx...
 
Tags: breach blog, breach, blog, password, service desk, it-service desk, opinion quick blogcast, platform, information
 
 
 
 
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Lost laptop = Lost data!

2007-08-18 08:28:15 by RaviC in Musings on Information Security
 
...desk, use a laptop security cable to securely attach it to a heavy chair, table, or desk. The cable makes it more difficult for someone to take your laptop. There are also programs that will report the location of a stolen laptop. They work when the laptop connects to the Internet, and can report the laptop's exact physical location. Some...
 
Tags: data, lost data, lost, lost laptop, laptop, laptop data aware, lost brand, aware, laptop security device
 
 
 
 
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Interop Vegas 2008 - A Tale of User Error

2008-06-13 04:27:25 by Louis DiMeglio in ScienceLogic
 
...desk was operational. Of these tickets 91 were opened by exhibitors, these were opened by 75 different booths (of about 500 28 were to report slow or no connections. Of these only 6 were related to the network (all before the show opened), usually they were things like patch cables not pushed all the way in. The remaining 22 were user error ....
 
Tags: tickets, trouble tickets, trouble, vegas, interop vegas, interop, em7, em7 trouble, issue
 
 
 
 
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When your hotel does funerals

2008-07-22 22:45:08 by HASH0x8c0f70c in StillSecure, After All These Years
 
...desk and they had my reservation, looking good! I was given keys to room 707 and headed on up. I got to room 707 and tried to open the door. No luck, the keys didnt work. After a moment or two of trying to make the keys work, the door opens and the guy who is staying in the room wants to know what I am doing trying to get in. Well I was...
 
Tags: hotel, hotel reservations, hotel reservation, home, funeral home, funeral, week brings, keys, week
 
 
 
 
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When your hotel does funerals

2008-07-22 23:41:36 by ashimmy in StillSecure, After All These Years
 
...desk and they had my reservation, looking good! I was given keys to room 707 and headed on up. I got to room 707 and tried to open the door. No luck, the keys didn???t work. After a moment or two of trying to make the keys work, the door opens and the guy who is staying in the room wants to know what I am doing trying to get in. Well I was...
 
Tags: hotel, hotel reservations, hotel reservation, home, funeral home, week brings, funeral, keys, week
 
 
 
 
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Stockport Primary Care Trust flash drive goes missing

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2008-01-21 09:44:46 by Evan Francen in The Breach Blog
...desk in December, 2007. The flash drive was on a lanyard around her neck when it was lost and it contained senstive personal information belonging to patients of the trust Reference URL Stockport Primary Care Trust NHS Press Release dated 1/18/08 Manchester Evening News Story ComputerWeekly News Story Report Credit Amanda Crook, Manchester...
 
Tags: senstive personal information, personal information, information, medical information, information security matters, information security, information security management, information line, management
 
 
 
 
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Microsoft shows up for the NAC party

2008-02-21 00:00:00 by HASH0x8b5ec5c in Network World on Security
 
...Desk & IT Service Management Advertisement Automate service desk activities and integrate processes across IT. Learn more here
 
Tags: service desk activities, desk, network access protection, microsoft, client system, admit clients, network based, service management, ambitious attempt
 
 
 
 
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SCSU web server becomes spam server and exposes personal information

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2008-05-02 11:12:47 by Evan Francen in The Breach Blog
...desk has been established to respond to questions. The help desk number is: (203) 392-7216 and will be staffed between the hours of 8:30 a.m. to 4:30 p.m A dedicated Web page, containing updated information, has been created and may be accessed at www.southernct.edu/creditmonitoring Now From Outside Sources Two weeks after discovering that...
 
Tags: personal information, information, evan personal information, web server, personal information storage, university, university system, personal, university immediately