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The best way to get customer service? Blog or Twit them

2008-05-24 07:44:15 by HASH0x8ba4a90 in StillSecure, After All These Years
 
...mentions a few other companies that monitor blogs and twitter and message boards. It also mentions a web site called getsatisfaction.com where over 3000 companies monitor to help consumers iron out customer service issues They always said the pen was mightier than the sword. In todays world maybe the keyboard is too
 
Tags: negative blog post, blog post, customer, spirit airlines, airlines, spirit, post, article, article mentions
 
 
 
 
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Apama: Fraud Detection and Heat Maps

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2008-01-02 23:57:21 by Tim Bass in The Complex Event Processing Blog
...mentions an interesting statistic. During certain business situations, like mergers and acquisitions, experts have estimated that up to 30 percent of trading activity can be linked to insider trading. The event processing goal, of course, is to detect fraud sooner than later, minimizing fraudulent market transactions andtheir influence on the...
 
Tags: heat map, thecool heat map, apama, visualization platform, progress apama, real time, event, subject ofheat maps, massively parallel online
 
 
 
 
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Visualization Reloaded

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2007-12-29 11:08:41 by Tim Bass in The Complex Event Processing Blog
...mentions heatmaps and visualization in the context ofevent processing adapters, analytics, and the ecosystem in general In an earlier post, Iblogged about SLs Architecture for CEPVisualization . SL hasbeen a friend of the CEP community for quite some time supporting TIBCO , Apama , StreamBase and more Speaking to everyone interested in...
 
Tags: post, visualization, recent post, thoughtful post, divana nurture spa, world peace, world, meditative serene holiday, cep community
 
 
 
 
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More on Autorun

2007-10-30 22:12:27 by Steve Riley in Steve Riley on Security
 
...mentions the MountPoints2 registry key, which keeps track of all USB drives your computer has ever seen. I'll admit, I didn't know this existed! I'm glad Nick wrote about it, though Nick also includes a little hack that effectively disables all files named "autorun.inf." Interesting, but something in me prefers to make Windows just plain...
 
Tags: autorun, nick, glad nick, mountpoints2 registry key, registry, nick mentions, disable autorun, key, memory sitck worms
 
 
 
 
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Show 020 - An Interview with Markus Jakobsson

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2007-11-16 22:32:45 by rmacmich in The Silver Bullet Security Podcast
...mentions the best place in Southeast Asia to get a haircut Markus @ Indiana Markus @ Wikipedia - hes orphaned RavenWhite SecurityCartoon.com Crimeware Phishing and Countermeasures Using Cartoons to Teach Internet Security
 
Tags: markus, markus mentions, markus discuss, internet security, security, research, indiana, cybersecurity research, indiana university
 
 
 
 
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IATAC and SDL

2007-09-14 03:09:00 by sdl in The Security Development Lifecycle
 
...mentions of the SDL and of other work done by Microsoft. The report made some made some salient points about SDL questioning its suitability for use in certain circumstances (e.g. policy-driven non-technical risk management scenarios). However, the authors were also quick to point out that SDL is a technical, software development process, and...
 
Tags: sdl, software security assurance, software development process, microsoft business recently, report, microsoft, note significant mentions, hamilton recently, closer inspection
 
 
 
 
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My 2008 Security Predictions!

2008-01-09 15:42:00 by Dr Anton Chuvakin in Anton Chuvakin Blog -
 
...mentions ), but I am guessing we would need to wait another year or so for this Cyber-terrorism = no (again, not yet!) Will it be a reality in the future? You bet! Just not now A massive data theft to dwarf TJX = yes . And it will include not some silly credit card number (really, who cares? :-)), but full identity - SSN and all Malware The...
 
Tags: security, security predictions, broader information security, information security, smb security, virtual security appliances, security market, security solutions, security software
 
 
 
 
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Keyloggers: Why Banks Need Two-Factor Authentication

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2008-01-14 11:55:21 by Tim Bass in The Complex Event Processing Blog
...mentions numerous token-based two-factor authentication (2FA) solutions. However, it misses a popular and inexpensive two-factor authentication used here in Thailand and APAC: SMS-based 2FA In a nutshell, SMS-based 2FA involves having your on-line banking system send an SMS message with a one-time password (OTP) to your cell phone. You then...
 
Tags: two-factor authentication, keyloggers, inexpensive two-factor authentication, usb keyloggers, hardware keyloggers, 2fa involves, time, black keylogger, keylogger
 
 
 
 
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Hackers rig Google to deliver malware

2008-01-28 00:00:00 by HASH0x8473a9c in Network World on Security
 
...mentions elevated the position of the poisoned sites in search results, often to the first page
 
Tags: bad guys, blog-comment spam, web pages, malicious software, sites, network, page, thousands, position
 
 
 
 
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Been there, done that and have the T-shirt and scars to prove it

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2008-02-07 16:10:41 by HASH0x8bbda74 in StillSecure, After All These Years
...mentions, Symantec, McAfee and Trend have been selling security by subscription for years. They don't need SaaS to do so. In my definition subscription is when you buy their AV or similar product and if you don't re-up at the end of the license period you stop getting updates.Without the updates the software is useless. Over the years the...
 
Tags: saas, saas model, security, definition subscri