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Financial Ombudsman losing it?

2008-01-23 15:14:58 by Ross Anderson in Light Blue Touchpaper
 
...Ombudsman Service, after I coauthored a FIPR submission to a review of the service which is currently being conducted by Lord Hunt Our submission looks at three cases in particular in which the ombudsman decided in favour of the banks and against bank customers over disputed ATM transactions. We found that the adjidicators employed by the...
 
Tags: ombudsman, financial ombudsman service, service, submission, submission minuss, customers, bank customers, independent hunt review, fipr submission
 
 
 
 
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Parliament, Spy Agency Contracts Exempted From Ombudsmans Gaze

The Article has images
2008-05-20 02:54:26 by Dave Lewis in Liquidmatrix Security Digest
...ombudsmans post that was central to the 2006 Conservative election campaign The government slipped the exemptions through last week in regulations that empower the contract procurement ombudsman under the Accountability Act - flagship legislation the government introduced as its first bill soon after taking office Opposition MPs were taken by...
 
Tags: contracts, review contracts, ombudsman, parliament, contract procurement ombudsman, opposition mps, ombudsmans statutory duty, canadas spy agency, insert heavy sarcasm
 
 
 
 
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Justice, in one case at least

2008-01-31 16:48:08 by Ross Anderson in Light Blue Touchpaper
 
...Ombudsman (see below ). I therefore advised the defence to apply for the court to order Egg to produce the actual transaction logs and supporting material so that we could verify the transaction certificates, if any The prosecution folded and today Jane walked free. I hope she wins an absolute shipload of compensation from Egg
 
Tags: card, circuit card, transaction, john, bank, transaction code, bank statement, emv card, egg
 
 
 
 
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Card Wars: The Phantom Menace

2008-08-05 15:06:16 by Mike Bond in Light Blue Touchpaper
 
...Ombudsman is backlogged with months of disputed withdrawal cases, and some like Alain Job are even going to court One original contributor to the phantom case histories has just been hit by a second phantom withdrawal five years on and is chalking up another case in the files. While her new phantom is a bread-and-butter skim incident (a...
 
Tags: card, phantom, real, real card, card details, phantom menace, phantom withdrawal, transaction, application transaction counter
 
 
 
 
 
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Sergey Zarubin, 31yo
CISSP, CCSP
Moscow, Russia